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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I ordered the 5-100lbs set of Hex Dumbbells with 2 racks. A 3rd party freight delivery company delivered only 2 pallets with 2 weight racks & 5-75lbs dumbbell set but was missing the 80-100lbs. James... Ver más

Valorada con 4 estrellas sobre 5

Product selection and price is quite good. Better than the average "fitness product site". Purchased the 52.5lb adjustable dumbbells and incline bench for a solid deal. The dumbbells work well, but... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Recently bought an adjustable bench from these guys - last missing piece to my home gym! Hit a few workouts with it already and it’s perfect. Very stable, comfortable, and looks good. Overall grea... Ver más

Valorada con 1 estrellas sobre 5

DO NOT BUY FROM THIS COMPANY! ORDER NO RECIEVED AFTER SEVERAL WEEKS, WAS TOLD THEY HAD NO ETA ON THE SHIPMENT. I CANCELLED THE ORDER AND 15 DAYS LATER I STILL DO NOT HAVE MY REFUND. HORRIBLE CUSTOMER... Ver más

Información sobre la empresa

  1. Tienda de equipos para fitness

Escrito por la empresa

Home gyms for every space and every budget.


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

135 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 83% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Top notch equipment ans service!

Awesome deal on a squat rack, weights and barbell!! Great customer service! Shipped so quick! My set up is heavy duty good quality and looks sharp too! I even ordered more accessories since :)

1 de noviembre de 2023
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Respuesta de Better Body Equipment

Thank you so much for leaving this 5-star review for us Angela!

We really appreciate your consistent support!

Better Body Team

Valorada con 5 estrellas sobre 5

Great prices and wide selection of options

Great prices! Wonderful user interface and appealing website. Would highly recommend for people looking to get home gym equipment.

16 de diciembre de 2023
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Respuesta de Better Body Equipment

Thank you for leaving this review for us Branson!

We really appreciate it.

Better Body Team

Valorada con 5 estrellas sobre 5

Very positive experience

Very positive experience! I had a shipping delay and they were amazing to work with. I would buy from here again! Product is amazing as well.

7 de diciembre de 2023
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Respuesta de Better Body Equipment

Thank you so much for taking the time to leave a review for us!

We really appreciate your support!

Better Body Team

Valorada con 5 estrellas sobre 5

I ordered a bench and set of adjustable…

I ordered a bench and set of adjustable weights a few months ago. I can say that their products quality are superior and are priced well.

My orders came quickly as well with timely delivery updates.

16 de diciembre de 2023
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Thank you so much for taking the time to leave a review for us - we really appreciate your support!

Better Body Team

Valorada con 4 estrellas sobre 5

They brought the 90 pound adjustable…

They brought the 90 pound adjustable dumbbells on time and not damaged. No complaints at all from me. Good so far. Will only get getter with time

27 de julio de 2023
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Respuesta de Better Body Equipment

Thank you Jamie for leaving us a review! We really appreciate your support of Better Body!

Better Body Team

Valorada con 4 estrellas sobre 5

Quality product for a decent price

Product selection and price is quite good. Better than the average "fitness product site". Purchased the 52.5lb adjustable dumbbells and incline bench for a solid deal. The dumbbells work well, but the selecting mechanism has gotten stuck a few times resulting in either picking up extra weight than the selected number, or not rotating at all after replacing in the stand. Both are an easy fix, but can be inconvenient mid workout. Pretty much the only reason it's 4 stars and not 5. Notifications of sales via text is a solid plus.

16 de diciembre de 2023
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Thank you so much for leaving this honest review for us!

We really appreciate your support - please do reach out if there is anything we can help you with.

Better Body Team

Valorada con 5 estrellas sobre 5

Purchased Product Twice Great Company

I have purchased products twice now. Great company to deal with simple on line purchases no hassle. Will purchase more when I need it.

7 de septiembre de 2023
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Thank you so much for leaving this 5-star review for us!

We really appreciate your continued support Merle!

Better Body Team

Valorada con 4 estrellas sobre 5

I ordered my barbell and squat rack…

I ordered my barbell and squat rack bundle and must say, it was the best price I could find. Not all the items were in stock which caused delay on the order. Eventually they sent monster of it and I waited for the bench to be sent at a different time (no shipping charge). Customer service was fantastic and continued to update me as I emailed to check in. When the equipment arrived it's qualify was outstanding. I was able ti put it together on my own and I continue to be impressed with my set up! There are definitely some other items I will be purchase at a later date :) the only reason I gave it a 4/5 stars is because the delivery did not happen as advertised but I was okay with that as it did come and they communicated with me about this as well.

16 de junio de 2023
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Respuesta de Better Body Equipment

Thank you so much for leaving this detailed review for us!

We really appreciate your support and the information provided for our future customers. We hope that you will order again with us soon!

Better Body Team

Valorada con 5 estrellas sobre 5

Great service

Great service. Easy to order. Delivery timely. Price was best in the area. Very satisfied. Great job

1 de diciembre de 2023
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Thank you so much for this 5-star review!

We really appreciate your support Timothy.

Better Body Team

Valorada con 4 estrellas sobre 5

I had a good experience with customer…

I had a good experience with customer service. I also like the quality of the equipment I bought. Happy customer

6 de noviembre de 2023
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Respuesta de Better Body Equipment

Great to hear that you are a happy customer!

Thank you so much for taking the time to leave a review, we really appreciate your support.

Best,

Valorada con 5 estrellas sobre 5

Great Quality Equipment and Unbeatable Prices

I highly recommend this company to anyone looking to build their own home gym!

I’ve been buying from this company since it first started up a few years ago in Canada. What started as just a few items that I picked up during the height of the pandemic, turned into a full home gym. I love the products and what this company has to offer and what they believe in.

The founders are young and ambitious and they continue to increase the selection of products offered, with a focus of offering equipment that are adjustable, versatile and space-saving. The quality of the equipment is better than any other company I’ve come across that offer similar items; the prices are affordable, there’s a reward program, great sales, and the company offers warranties and replacements.

The customer service representatives are friendly and helpful and quick to follow-up.

So far, I’ve purchased an incline squat rack, a bench, 3 barbells, several sets of adjustable dumbbells, weighted plates, and several accessories.

You wont’t regret buying from this company.

16 de diciembre de 2023
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Respuesta de Better Body Equipment

Mike, thank you so much for leaving us such a fantastic review!

We massively appreciate your continued support over the years and are thrilled that you're satisfied with all of your purchases from us.

We are so glad that you support our founder's and company's vision and hope that you will continue to be a part of the Better Body family!

Better Body Team

Valorada con 5 estrellas sobre 5

Great quality equipment!!

Great quality equipment!!
Comes fast and amazing customer service!

14 de diciembre de 2023
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Thank you so much for leaving this 5-star review for us!

We really appreciate your support Andre!

Better Body Team

Valorada con 4 estrellas sobre 5

I did a lot of research and found…

I did a lot of research and found Better Body had the best combo bench and dumbbell deal. Dumbbells I'm sure are as good as any other however the weight bench seems a little flimsy for a big guy. Overall satisfied.

16 de diciembre de 2023
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Respuesta de Better Body Equipment

Thank you so much for leaving this honest review for us Kyle. We appreciate the feedback and are really glad you are satisfied with your purchase.

Better Body Team

Valorada con 5 estrellas sobre 5

In my opinion

In my opinion, this company has a fairly decent price towards their products. I also appreciate the messages and notifications sent when they have a sale.

Purchased 90lb adjustable dumbbells and their still basically new.

Drew

16 de diciembre de 2023
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Respuesta de Better Body Equipment

Thank you so much for taking the time to leave us a 5-star review!

We really appreciate your support and hope you will order from us again soon Andrew!

Better Body Team

Valorada con 1 estrellas sobre 5

Customer Support is Terrible

I recently received my adjustable twist dumbbell set and one of them arrived damaged. It is damaged to the point where it is unusable (the handle and multiple plates are broken). I immediately reached out to Customer Support and my experience so far has been horrible. James in customer support is VERY delayed in his response time. Apparently, he is the only one on the support team and there is no one else to contact. I tried to find a way to talk to his manager and I was informed there was nobody. He does not want to send me a new dumbbell and keeps trying to send me parts so that I can fix it. I’ve been going back and forth with him for almost 2 weeks with no solution. I’ve honestly never had such bad customer service, and I rarely ever write reviews. I think all the positive reviews must be due to not having received a broken product and then having to deal with the support team. They claim to be "Hassle Free", but my experience has been nothing but a pain.

10 de noviembre de 2023
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Respuesta de Better Body Equipment

Hello Gabe,

Thank you for leaving us this feedback. We are sorry to hear that you have not had a great experience with us.

We understand that this issue was resolved for you by our Customer Service manager and are glad that this was all sorted.

We would like to apologise for any inconvenience caused by this - please do reach out to our team should you require any other assistance.

Better Body Team

Valorada con 5 estrellas sobre 5

Great company super easy to do business…

Great company super easy to do business with. The bundles were great and helped built a perfect home gym. Service was responsive and the YouTube videos for set up were very helpful.

19 de octubre de 2023
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Respuesta de Better Body Equipment

Thank you so much for your 5-star review William! We are so glad that you had a good experience with us and hope to have you as a customer again in the future!

Better Body Team

Valorada con 5 estrellas sobre 5

Great company - great experience

I just read some 1-star reviews and decided to write my own. I feel bad for all the people that had a bad experience with BBE. My experience was very pleasant. I finally decided to get my powerlifting equipment after almost 2 decades of paying for a membership. I had some pre-order questions and the customer service representative was very helpful - all my questions were answered sufficiently. I placed my order, and the stuff was delivered promptly (not sure how long I was waiting, but it could not have been very long - otherwise, I would remember). I received all ordered equipment, nothing was missing. A delivery guy was not very happy as he had to unload over 800 pounds of the equipment.

3 de octubre de 2022
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Respuesta de Better Body Equipment

Hi Daniel,

Thank you so much for deciding to leave us this review. We massively appreciate your kind and detailed words for our future customers to read.

So glad to hear that you had such a pleasant experience with Better Body, even pre-purchase!

We hope you are loving your Better Body Equipment!

The Better Body Team

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