Big Bedding Australia Opiniones 

247
•
TrustScore: 4 sobre 5

4,1

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have purchased 2 quilt covers now and would highly recommend. Great range of styles and the quality is great! What you see in the picture is exactly what’s delivered. Can’t beat the amazing price e... Ver más

Valorada con 5 estrellas sobre 5

We ordered two large floor rugs and the price was perfect and the delivery was within one week. Absolutely over the moon with our purchases. I had been browsing on the internet looking at floor rugs w... Ver más

Valorada con 1 estrellas sobre 5

I purchased a 95% goose down quilt from Bigbedding online for $400, but it has a strong bad smell. Despite calling, leaving messages, and emailing multiple times with no response, they only replied af... Ver más

Valorada con 5 estrellas sobre 5

Bought 10 bed sheet sets and 10 quilt cover embossed sets and they were all true to pictures. All nice, soft and elegant. Had one item missing and took less than 5mins to sort out via telecom and rece... Ver más

Información sobre la empresa

  1. Tienda de ropa de cama
  2. también en la categoría
  3. Colchonería
  4. Tienda de acolchados
  5. Tienda de colchones
  6. Tienda de lino textil
  7. Tienda de muebles para dormitorio

Escrito por la empresa

We started Big Bedding Australia in 2013 with the aim to be Australias best online bedding store. Having many friends within the bedding and mattress industry it was time to begin selling Australian made bedding, furniture and mattresses. The aim was to pass on the savings to our customers. What started out as something small quickly became much more, many customers begun passing on their positive feedback and word of mouth quickly spread across Australia. We have now become a nationally known brand. Seen as the best place to find luxury bedding at affordable prices with a focus on Australian made. Since 2013 Big Bedding Australia has grown, now selling bedding, mattresses, furniture, electronics and more. Our company prides its self on our; Vision to help provide the best online service and experience to our customers. Ability to help customers create their ideal bedroom all in one store. Knowledge of helping you find what you are looking for. Reach and delivery to all Australians, with a focus on regional and rural Australia, bringing the big brands to hard to reach areas. Free and easy shipping to all of Australia. Passing on great savings on big brands. Strong focus on selling Australian made and Australian supplied products. Our journey continues to blossom as we have now partnered up with MyDeals Australia, Amazon Australia, Groupon Australia, Kogan Australia, Click Central Australia, Mosaic Living Australia, MySales Australia & Ebay Australia, making our products even more accessible. Our Mission Source and supply high quality Australian bedding, bedroom furniture & bedroom decor Australia wide. To reach and deliver all of Australia, all cities, rural and regional areas Challenge ourselves to deliver unsurpassed customers service and knowledge. Our Vision To be the number One bedding, mattress and furniture store in Australia by offering the best products, customer service, extensive shipping and customer experience.


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

247 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,1

Todas las opiniones

(247)

24 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

A good online ordering experience

Very easy to order from online. Excellent communication about status of order with prompt delivery. Completely satisfied with the quality of the sheet set I ordered and exactly as advertised. Thank you.

4 de junio de 2022
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Respuesta de Big Bedding Australia

Thank you for the great review

Valorada con 5 estrellas sobre 5

Wonderful Company to deal with

Wonderful Company to deal with. Easy to navigate website, great choices, great prices. Fast delivery. Go here first and save yourselves some time! Thanks everyone🙂

1 de junio de 2022
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Thank you for the great review

Valorada con 1 estrellas sobre 5

Marshmallow mattress..

We purchased a B H Beard Mattress.
"Firm" feel.
This mattress is not firm by any means.
We have contacted Big Bedding" we, after a weeks wait still haven't relieved a responce to our complaint.

31 de mayo de 2022
Valorada con 5 estrellas sobre 5

Excellent product, excellent pricing!

I ordered a quilt cover, and it is of excellent quality. These goods were both reasonably priced and of high quality. Big Bedding was fantastic from start to finish. Excellent product, excellent pricing, and excellent internet experience. Awesome

11 de mayo de 2022
Opinión espontánea
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Respuesta de Big Bedding Australia

Thank you for the great review

Valorada con 5 estrellas sobre 5

Excellence!

Hi! I ordered a quilt cover and it is a very high standard of quality, and the speed in which it arrived was amazing! Excellent to deal with! We’ll done! Sue

10 de mayo de 2022
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Respuesta de Big Bedding Australia

Thank you for the great review

Valorada con 5 estrellas sobre 5

Goose feather and down doona...love it

The service received from the Big Bedding company was perfect from ordering to receiving with very fast delivery. I am so pleased with my goose feather and down doona it is so warm, light and cosy.
I just love it!!

5 de mayo de 2022
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Respuesta de Big Bedding Australia

Thank you for the great review

Valorada con 5 estrellas sobre 5

Great robe

Great robe, fast shipping. Very happy with the process.

23 de abril de 2022
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Respuesta de Big Bedding Australia

Thank you for the great review

Valorada con 5 estrellas sobre 5

An excellent company to purchase needed…

An excellent company to purchase needed bedding items. The web site was very well presented and showed the products beautifully. I purchased several items. I choose a bamboo pillow, doona and doona cover. These purchases were well priced and of excellent quality. Each item was packed in such a way as to not allow any damage. Consequently, they arrived in perfect order.

I can not wait for more purchases. I recommend this shop. The online shop is easy to use and a pleasure to use.

15 de abril de 2022
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Respuesta de Big Bedding Australia

Thank you for the great review

Valorada con 5 estrellas sobre 5

I was completely satisfied

For the first time, I was completely satisfied with the soft feel and breathability of the goods, which was exactly what I had hoped for. Customer support was also fantastic when I bought the wrong size.

14 de abril de 2022
Opinión espontánea
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Respuesta de Big Bedding Australia

Thanks for the great feedback

Valorada con 5 estrellas sobre 5

Great price

Great price, beautiful quilt cover.

2 de abril de 2022
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Respuesta de Big Bedding Australia

Thank you for the feedback and great review

Valorada con 1 estrellas sobre 5

Purchased a queen size comforter herd…

Purchased a queen size comforter herd nothing for 2 weeks then they said couldn't do the order and refunded me not happy

14 de marzo de 2022
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Respuesta de Big Bedding Australia

Hi Ricky,

Thank you for your feedback, apologies for the delay in getting back to you on the email and for having the item out of stock, good to hear the refund has come through.
We work hard to try and have our inventory updated at all times, I will pass your feedback onto our management team.

Valorada con 1 estrellas sobre 5

I received the wrong product

I received the wrong product, your supplier says they phoned me to let me know the coverlet I ordered was no longer in stock and that i had agreed on a different color to be sent. This is a terrible lie as i received no phone call or agreed to a different color, this just didnt happen! I am so very dissapointed in the poor customer service and lies to cover their mistake and it took weeks to get any response from my initial email alerting them to the incorrect order.

6 de marzo de 2022
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Respuesta de Big Bedding Australia

Hi Barb,

As discussed 2 weeks ago, we can only refund the order once you send the item back. We have emailed you a return shipping label on the 22/2/2022. Check your email and you can use the return shipping labeln provided to send the item back to us.

Once we receive it back as agreed, we will issue you the full refund.

Valorada con 1 estrellas sobre 5

Product was disappointing not as…

Product was disappointing not as advertised and no satisfactory resolution reached for return of item.

21 de febrero de 2022
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Respuesta de Big Bedding Australia

Hi Kerry,

We offered a full refund upon returning the item but you refused this offer. Unfortunately we can only issue a refund once we have received the item

Thank you

Valorada con 5 estrellas sobre 5

Great service, great product

Product was as expected, good quality and fast delivery. Customer service was excellent when I accidentally ordered the wrong size, order was updated immediately.

20 de febrero de 2022
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Respuesta de Big Bedding Australia

Thank you Saibeth, Yes i remember your order and the request to change the size, I actioned it immediately at your request. Thank you for the feedback

Valorada con 2 estrellas sobre 5

Chenille bedspreads were very poor quality

The service was OK but the bedspeads were poor quality - I purchased 4 and they are different shades and the tassles have come off 3 of them. Also the pattern is inconsistant and they don't match each other.

14 de febrero de 2022
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Respuesta de Big Bedding Australia

Hi Jennifer,

thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We work with the suppliers and manufacturers to provide as high a quality product we can for the most affordable prices. we will pass this feedback onto our suppliers.

Valorada con 1 estrellas sobre 5

My order never turned up

5 de febrero de 2022
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Respuesta de Big Bedding Australia

Hi Tory,

Your order is on the way and in the mail still Australia Post has seen significant delays due to covid. See the tracking below for the delivery details. Your item is scheduled to arrive between the 7th and 10th of February

http://auspost.com.au/track/track.html?id=997059782280

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