Big Bedding Australia Opiniones 

246
•
TrustScore: 4 sobre 5

4,0

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have purchased 2 quilt covers now and would highly recommend. Great range of styles and the quality is great! What you see in the picture is exactly what’s delivered. Can’t beat the amazing price e... Ver más

Valorada con 5 estrellas sobre 5

We ordered two large floor rugs and the price was perfect and the delivery was within one week. Absolutely over the moon with our purchases. I had been browsing on the internet looking at floor rugs w... Ver más

Valorada con 1 estrellas sobre 5

I purchased a 95% goose down quilt from Bigbedding online for $400, but it has a strong bad smell. Despite calling, leaving messages, and emailing multiple times with no response, they only replied af... Ver más

Valorada con 5 estrellas sobre 5

Purchased a super king coverlet and it is perfect. Fits extremely well on all sides and the fabric and colours are spot on. Communication was excellent and when delivered parcel was left in a safe pla... Ver más

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Información sobre la empresa

  1. Tienda de ropa de cama
  2. también en la categoría
  3. Colchonería
  4. Tienda de acolchados
  5. Tienda de colchones
  6. Tienda de lino textil
  7. Tienda de muebles para dormitorio

Escrito por la empresa

We started Big Bedding Australia in 2013 with the aim to be Australias best online bedding store. Having many friends within the bedding and mattress industry it was time to begin selling Australian made bedding, furniture and mattresses. The aim was to pass on the savings to our customers. What started out as something small quickly became much more, many customers begun passing on their positive feedback and word of mouth quickly spread across Australia. We have now become a nationally known brand. Seen as the best place to find luxury bedding at affordable prices with a focus on Australian made. Since 2013 Big Bedding Australia has grown, now selling bedding, mattresses, furniture, electronics and more. Our company prides its self on our; Vision to help provide the best online service and experience to our customers. Ability to help customers create their ideal bedroom all in one store. Knowledge of helping you find what you are looking for. Reach and delivery to all Australians, with a focus on regional and rural Australia, bringing the big brands to hard to reach areas. Free and easy shipping to all of Australia. Passing on great savings on big brands. Strong focus on selling Australian made and Australian supplied products. Our journey continues to blossom as we have now partnered up with MyDeals Australia, Amazon Australia, Groupon Australia, Kogan Australia, Click Central Australia, Mosaic Living Australia, MySales Australia & Ebay Australia, making our products even more accessible. Our Mission Source and supply high quality Australian bedding, bedroom furniture & bedroom decor Australia wide. To reach and deliver all of Australia, all cities, rural and regional areas Challenge ourselves to deliver unsurpassed customers service and knowledge. Our Vision To be the number One bedding, mattress and furniture store in Australia by offering the best products, customer service, extensive shipping and customer experience.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

246 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,0

Todas las opiniones

(246)

23 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Outstanding Service and a Perfect Bed Base!

I recently bought the Comfort Sleep 5’’ Vogue Base from Big Bedding Australia, and the entire experience truly exceeded my expectations. The base itself is solid, beautifully made, and exactly what I needed, but what impressed me most was the level of customer service I received.

I had a lot of questions and sent multiple emails throughout the process. The salesperson who supported me was incredibly patient, responsive, and professional. Every message was answered quickly and with clear, helpful information. He never made me feel like my enquiries were a hassle, and his guidance made the whole purchase smooth and stress-free.

Exceptional service like this is hard to come by, and it gave me total confidence in my order. I’m extremely happy with my purchase and highly recommend Big Bedding Australia for their quality products and outstanding customer care.

10 de noviembre de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

corners of mattress

corners of mattress, not good.
scruffy sewing, looked untidy cheaply done.

23 de septiembre de 2025
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Respuesta de Big Bedding Australia

Thank you for your feedback. The 7 Zone 36cm medium top mattresses you ordered one of our most popular models, and quality issues are extremely rare. The corners may appear slightly uneven at first due to the packaging compression, but this usually settles after a few days of use.

Valorada con 1 estrellas sobre 5

Terrible.

Terrible.
Item has been paid for but has not progressed past label creation in 2 weeks.
Contacted you by email after a week to ask what was happening with my order due to it not even being sent.
Responded quickly to my email, that you would follow up and now no further response after another week.
Pretty disappointed and won't purchase from you again.
I order another quilt cover at the same time and it arrived with 3 days.

21 de septiembre de 2025
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Respuesta de Big Bedding Australia

Hi Joanne,

Apologies for the delay in getting back to you. We’ve just heard from the warehouse, we have sent you an email back regarding the matter

Thank you for your understanding.

Update this has now been rectified. Thank you

Valorada con 3 estrellas sobre 5

The topper is great, delivery poor

The topper is great but the delivery experience is poor, for the second time.

24 de agosto de 2025
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Respuesta de Big Bedding Australia

Thank you for your feedback — we’re glad to hear you’re happy with the topper!

We’re really sorry to hear about the delivery experience and appreciate you letting us know. We rely on external couriers, and while delays or handling issues can occasionally occur, your feedback helps us push for better service from them.

We’ll be passing this on to our logistics team to ensure improvements are made — and we truly appreciate your patience and continued support.

Valorada con 5 estrellas sobre 5

delivery guy was very great.

delivery guy was very polite, helpful and accomodating. The head office must have been affected by mercury retrograde, because of a communication misshap, but they were helpful once i chased them up about the tracking number not working.

23 de julio de 2025
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Respuesta de Big Bedding Australia

Thanks so much for your kind words! We’re really glad to hear our delivery driver made a great impression — we’ll be sure to pass that feedback on. We do apologise for the little mix-up with the tracking, Mercury retrograde got the better of us this time 😅. We just needed to flow with it rather then fight it.

We’re happy we could get it sorted quickly once you reached out, and we truly appreciate your patience.

Enjoy your new purchase, and we look forward to helping you again anytime!

Warm regards,
The Big Bedding Australia Team

Valorada con 1 estrellas sobre 5

I should have researched better

I should have researched better.
A long time to dry completely (we dont have a dryer).
Feels & smells like a plastic or maybe pvc doona cover.
Not ever going to use it.

23 de julio de 2025
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Respuesta de Big Bedding Australia

Hi Keanu,

Regarding the midnight gang protector doona cover the material used is to assist with spillages or accidents. It is specifically made for this reason.

Valorada con 1 estrellas sobre 5

I still don’t have my order

I still don’t have my order

20 de julio de 2025
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Respuesta de Big Bedding Australia

Hi Sue,

Apologies for the delay, the order was shipped last Friday as advised. It should arrive shortly and is coming via Australia Post.

Valorada con 4 estrellas sobre 5

For the most part everything was easy…

For the most part everything was easy but we did have a problem with the postage as the wrong number was put on the package
Big bedding was very helpful in the finding the package

20 de julio de 2025
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Respuesta de Big Bedding Australia

Thank you and apologies again for the delivery issue. We passed on feedback to Australia Post

Valorada con 3 estrellas sobre 5

Frustrating Delivery Experience for Apartment Orders

I was disappointed with the delivery process. The products arrived through different couriers at various times, which made coordination difficult. Australia Post, in particular, struggled to deliver to my apartment and even asked me to collect a sofa from the nearest post office completely unreasonable for such a large item.

25 de junio de 2025
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Respuesta de Big Bedding Australia

Thank you for your feedback and we have passed it onto managenent

Valorada con 5 estrellas sobre 5

I found the customer service to be…

I found the customer service to be incredible, if I had a query I would hear back within minutes. One of the mattresses I received was marked on delivery. Big Bedding acted immediately to rectify the situation.
The product is fantastic, the price impressive and the customer service above all else.

25 de junio de 2025
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Respuesta de Big Bedding Australia

Thank you

Valorada con 5 estrellas sobre 5

Easy to search for bedding…

Easy to search for bedding requirements. Huge range and a lot of information to make an informed purchase. Delivery was on time and well planned.

23 de mayo de 2025
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Respuesta de Big Bedding Australia

Thanks David for the positive review. Really appreciate it.

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