Big Bedding Australia Opiniones 

247
•
TrustScore: 4 sobre 5

4,1

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have purchased 2 quilt covers now and would highly recommend. Great range of styles and the quality is great! What you see in the picture is exactly what’s delivered. Can’t beat the amazing price e... Ver más

Valorada con 5 estrellas sobre 5

We ordered two large floor rugs and the price was perfect and the delivery was within one week. Absolutely over the moon with our purchases. I had been browsing on the internet looking at floor rugs w... Ver más

Valorada con 1 estrellas sobre 5

I purchased a 95% goose down quilt from Bigbedding online for $400, but it has a strong bad smell. Despite calling, leaving messages, and emailing multiple times with no response, they only replied af... Ver más

Valorada con 5 estrellas sobre 5

Bought 10 bed sheet sets and 10 quilt cover embossed sets and they were all true to pictures. All nice, soft and elegant. Had one item missing and took less than 5mins to sort out via telecom and rece... Ver más

Información sobre la empresa

  1. Tienda de ropa de cama
  2. también en la categoría
  3. Colchonería
  4. Tienda de acolchados
  5. Tienda de colchones
  6. Tienda de lino textil
  7. Tienda de muebles para dormitorio

Escrito por la empresa

We started Big Bedding Australia in 2013 with the aim to be Australias best online bedding store. Having many friends within the bedding and mattress industry it was time to begin selling Australian made bedding, furniture and mattresses. The aim was to pass on the savings to our customers. What started out as something small quickly became much more, many customers begun passing on their positive feedback and word of mouth quickly spread across Australia. We have now become a nationally known brand. Seen as the best place to find luxury bedding at affordable prices with a focus on Australian made. Since 2013 Big Bedding Australia has grown, now selling bedding, mattresses, furniture, electronics and more. Our company prides its self on our; Vision to help provide the best online service and experience to our customers. Ability to help customers create their ideal bedroom all in one store. Knowledge of helping you find what you are looking for. Reach and delivery to all Australians, with a focus on regional and rural Australia, bringing the big brands to hard to reach areas. Free and easy shipping to all of Australia. Passing on great savings on big brands. Strong focus on selling Australian made and Australian supplied products. Our journey continues to blossom as we have now partnered up with MyDeals Australia, Amazon Australia, Groupon Australia, Kogan Australia, Click Central Australia, Mosaic Living Australia, MySales Australia & Ebay Australia, making our products even more accessible. Our Mission Source and supply high quality Australian bedding, bedroom furniture & bedroom decor Australia wide. To reach and deliver all of Australia, all cities, rural and regional areas Challenge ourselves to deliver unsurpassed customers service and knowledge. Our Vision To be the number One bedding, mattress and furniture store in Australia by offering the best products, customer service, extensive shipping and customer experience.


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

247 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,1

Todas las opiniones

(247)

23 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great affordable bed base

Really affordable bed base that is super sturdy and easy to put together. Looks great.

27 de abril de 2025
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Thank you for the positive review

Valorada con 1 estrellas sobre 5

I purchased a 95% goose down quilt from…

I purchased a 95% goose down quilt from Bigbedding online for $400, but it has a strong bad smell. Despite calling, leaving messages, and emailing multiple times with no response, they only replied after I mentioned leaving a bad review. They said it’s non-refundable as it’s made to order and suggested ways to remove the smell, but none worked. The quilt is unusable.

1 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I’ve been a customer for 6 years and

I’ve been a customer for 6 years and each time the product and customer service are impeccable. Anthony and his team are truly the experts!

25 de abril de 2025
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Respuesta de Big Bedding Australia

Thank you for the positive review

Valorada con 5 estrellas sobre 5

Great service

Always has quality items and large sizes in stock

24 de marzo de 2025
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Thank you for the positive review

Valorada con 5 estrellas sobre 5

Excellent customer service when I…

Excellent customer service when I phoned company to discuss product I was interested in purchasing.
Quick delivery and product lived up to my expectations.
Very happy with my experience dealing with this company

21 de marzo de 2025
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Respuesta de Big Bedding Australia

Thank you for the positive review

Valorada con 5 estrellas sobre 5

Amazing service and products - Highly Reccomend

I ordered a bed frame and matress from big bedding and both came super quick and are of such a high quality with bed frame exactly what i envisioned. So happy with my purchase and service that i was provided and highly recommend this company.

18 de marzo de 2025
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Thank you for the positive review

Valorada con 5 estrellas sobre 5

Fantastic sheets

Fantastic sheets nice and comfy and fits perfectly easy to order and prompt delivery

16 de febrero de 2025
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Respuesta de Big Bedding Australia

Thank you for the positive review

Valorada con 1 estrellas sobre 5

I haven’t received my order yet

I haven’t received my order yet. It has been one month now and there is no calls, no emails regarding my delivery. I have called the company and the delivery company many times but no update or progress. Never going to purchase again. Thank you

22 de enero de 2025
Valorada con 1 estrellas sobre 5

Had a bad experience with Big Bedding

Had a bad experience with Big Bedding. Ordered products with a value of $1,000. They claimed they had delivered, but we did not receive anything. We had to follow them up and they later admitted they had not delivered. They said we were "too rural", despite taking our money with full knowledge of our address. They then provided a partial refund and claimed there was nothing else owing. I had to threaten legal proceedings to get the balance of the refund, which was finally received about a month after ordering the products. Very disappointing.

21 de febrero de 2025
Opinión espontánea
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Respuesta de Big Bedding Australia

Hi Alex,

Thank you for reaching out. The refund was not issued initially due to the legal threats regarding the outstanding $250. As previously advised, the claim needed to be opened through the Big W portal for the second order, which you initiated this morning.

Your frustrations were with Big W and their customer service team. Once we were made aware that the second order required a refund, we promptly approved it with Big W, allowing them to process the refund. I hope this clarifies the situation.

While I understand your frustration, please keep in mind that Big W has procedures they must follow. Unless we are informed of the issue, we have no way of assisting—just as we did today once we became aware.

Additionally, please note that the payment was made to Big W, not Big Bedding.
We sincerely apologize again for the courier's inability to deliver to your area. The driver determined it was too rural for them to access. We have provided feedback to Hunter Express to express our concerns regarding this issue.

Regards

Valorada con 1 estrellas sobre 5

Still waiting on my expensive mattress…

Still waiting on my expensive mattress topper, which hasn't arrived, waiting for over 4weeks now

24 de enero de 2025
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Respuesta de Big Bedding Australia

Hi Catherine, your topper is on the way and the ETA is between the 11th and 12th Feb. See tracking below.

https://auspost.com.au/mypost/track/details/99715453653001000850908

Valorada con 4 estrellas sobre 5

Being able to speak with Andrew and…

Being able to speak with Andrew and enquire as to the suitability of one of 3 mattresses. Being told they have been sold or at least 10 years and no complaints.

I did need to call him 3 times as the carrier was reluctant to provide any tracking details. And it was only by accident my husband was here, as it was delivered on a different date as to what we were told.

25 de diciembre de 2024
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Respuesta de Big Bedding Australia

Thank you for your review

Valorada con 5 estrellas sobre 5

Quality product

Quality product, good price and fast delivery.

23 de diciembre de 2024
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Respuesta de Big Bedding Australia

Thank you for your review

Valorada con 5 estrellas sobre 5

Anthony was fantastic to communicate…

Anthony was fantastic to communicate with. Via email and phone.
He was willing to take a phone call to help me when I didn’t understand what went where.
The one thing that I didn’t understand was why the courier broke up my items.
Five on one day, two the next, and two a few days later?
Over all it was lovely doing business with Big Bedding Australia..

20 de noviembre de 2024
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Respuesta de Big Bedding Australia

Thank you for your review

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