Big Car World Opiniones 

My partner purchased a car from BCW. They insisted that would sort out the V5C logbook for the car and it hasn't happened. She contacted them twice over the phone both times it was promised they would sort it and submit the form and it hasn't happened. Over a year later I went into the showroom personally and they promised to my face that they would submit the V62 as they had mislaid the paperwork. I sat there with one of them while they filled out the form. They didn't follow through with the paperwork and have continued to lie consistently. If anyone deals with these I would suggest you defer any payment to them on anything until they sort out the paperwork as they do not operate in good faith and as soon as they have the requisite deposit or payments they do nothing. Awful service. Essentially liars. Cannot be trusted.

Keep away from this garage.
Sell unsafe and unroadworthy cars
Offer to repair and don’t
Undermine and bully tactics to make
You go away

Great service

I would not recommend this company. They are extremely unprofessional and the quality of the vehicles are very poor. I have only had my vehicle 4 days and already have found issues with the vehicle. Rejected the vehicle and was told I will lose £500 due to the logbook being changed and miles. Also very unprofessional over the phone, other people shouting in the background telling them what to say.
Paperwork they try and get you to sign also goes against statutory rights claiming they only cover upto £500!!!
Avoid at all cost. I wish I had.

The sales staff were all helpful and went through all the paperwork and explained the process clearly. No pressure to complete the sale.

I had good experience Ray and staff very friendly and helpful.
No pressure sale - highly recommend service

Ray was very helpful and dealership was knowledge and helpful about the car and fast turnaround and good price

Very nice and simple.... very good team. Jason was a helpful guy indeed....thank you!

Positive experience

Friendly staff and a decent service

Great service freidnly people

Excellent service and very friendly staff

Fantastic service friendly staff

BRAUNSTONE CROSSROADS SITE .
DISGUSTING FOUL MOUTHED TEAM OF AGGRESSIVE MEN . I would avoid this garage at all costs . APPALING in so many ways . Please please DO NOT USE THIS GARAGE . You will be ripped off and intimidated if you ask questions and verbally abused if you disagree with what they say about your complaints to them . AVOID AT ALL COSTS , go someone else to purchase your car .
They were that threatening and abusive that I reported them to the POLICE .

Such an easy process from start to finish! Staff were very friendly and understanding. Would recommend

Ray ,spike and Owain absolutely amazing 100% recommend to use Big car world. Thanks guys

Very easy and smooth buying process, ray was very helpful and informative overall good experience.

I came to collect the car today and the team were so polite and helpful. They created an easy experience as it is the first car I have bought. Cas was a brilliant help whilst I was waiting for my car made the wait seamless. A brilliant team overall 🙂