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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent friendly service. Got what we wanted. Professional and helpful staff. Extra thanks to Finn for making our day.

Valorada con 5 estrellas sobre 5

Max Shrimpton is the best. He helped me locate my perfect car and gave great guidance, advice and customer service along my journey. Would definitely recommend. Fabulous service!

Valorada con 1 estrellas sobre 5

Really disappointing customer service from this dealership. I put a deposit down on a car and planned to collect it after they completed some minor works on it. This was 3 weeks ago and the dealership... Ver más

Valorada con 5 estrellas sobre 5

Albert was the allocated salesman who executed the sale from start to finish professionally and took his time explaining everything for a quick turn around . Definitely will be back buying more stock... Ver más

Información sobre la empresa

  1. Concesionario de automóviles usados
  2. también en la categoría
  3. Concesionario de autos

Escrito por la empresa

BCM Group was established in 2013 and consists of 3 used car dealerships in Leicestershire with the latest addition and flagship site Big Car World, BCM Group have access to over 350 vehicles in group stock. Our staff are well trained professionals providing an unrivalled customer experience with in-depth knowledge of the motor trade and the finance packages we offer. We provide a first-class customer experience offering the ability to apply for finance and purchase a car direct from our web site with nationwide delivery or via a one of our 3 retail sites. Big Car World & BCM Group work closely with accredited lenders such as MotoNovo Finance, Close & Oodle with access to several flexible low interest finance products to suit your plan and budget. All of our vehicles are ready for same day drive away and will be fully prepared and undergo a multi-point vehicle inspection.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

390 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,2

Todas las opiniones

(390)

99 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service

Great service from Ray and the team at Big Car World. No pushy sales tactics and really helpful and patient when helping me decide what vehicle to upgrade to. Would recommend.

7 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not sign untill they fixed what they promissed. MOT the car imediately to be in the waranty thay offer

Test driven the car and it felt great, came with a recent MOT. Noticed the window switches were brocken and mentioned it. they promised it would be fixed by the time of delivery. Also said they would remove wheel spacers when they serviced the car before delivery. On pickup day notjing was done. they promised tjey would mail the switches to me asap. Almost a year later not sent. I called 2-3 times, a month appart and was told to stop calling, they wouls send them when they have them. The car failed MOTthis year due to both headlights been broken. The car has not been in an accident since I got it. The tester said it had tape holding one in place. Not sure who they use for testing.

6 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

First class service.

First class service.
The staff at car world were extremely helpful and made the process easy.
The vehicle I purchased was a great price and I received it in great condition.
Very satisfied

13 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not use Big Car World in Leicester


Do not use Big Car World in Leicester. I paid £500 deposit on a car in good faith that it was in the condition they told me and it wasn’t. The car was wrongly sold to me and after seeing the condition the wheels/tyres etc were in, and the fact the car pulled to left when I test drove it, I told them I didn’t want the car because it had been wrongly described to me. The service records also didn’t have on them the work that they had told me had been done. They are refusing to pay my deposit back. No apology, nothing. Keep away from this dealership. Do not pay them a deposit unless you have seen the car. I did in good faith and it has backfired! They were not honest with me.
I will keep writing to them in the hope that they will pay back my deposit.
So far, they are just ignoring me!

Richard Wainwright

25 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ray & Owain

Polite, friendly staff.
Pressure free experience.
Straightforward sale.
We dealt with Ray Singh and were very happy.

28 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

I dealt with Ray, Clayton & Spike. All very professional and knowledgeable. Helped us get the best price for the car I was trading in, not pushy with the extra warranties etc and sorted all paperwork efficiently. I’d definitely buy another car from here and wouldn’t hesitate to recommend to anyone looking for a reliable second hand car

18 de noviembre de 2025
Opinión espontánea

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