Although I have not installed the 125HT extractor fan yet I can comment on my experience, placing the order was very easy and I was very happy that it was delivered the next day despite being Bank hol... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Bought this ( Honeywell TP 30L Portable Dehumidifier - TPFIT30L) mainly for drying laundry and it works well. An 8kg load in a 20m² room dries in about 12 hours, or around 10 hours with an extra... Ver más
La empresa ha respondido
The item was faulty It’s installation was very complicated I was told that I would have to resend the product back in order to establish that it was faulty before a new product could be issued Th... Ver más
La empresa ha respondido
First time I've used big on Electrical we bought a honeywell 30L dehumidifier from them through Amazon, delivered on time and pleased with the product, so we orderd a second honeywell dehumidifier t... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de suministros eléctricos
- Proveedor de equipamiento eléctrico
- Mayorista de artículos eléctricos
Acerca de Big On Electricals
Escrito por la empresa
We’re Big On Electricals. The One Stop Shop for Electricians, Trade & DIY enthusiasts
Our small, local Customer Service Team have great product knowledge and are assigned to each customer, allowing you to speak with the same team member when you contact us whenever possible. Our aim is to provide consistency with your enquiry or order to deliver fast response times and quick resolutions.
So, whether you are looking for heating, cooling, ventilation, lighting products and accessories for your business or home, we have a great range and deals for you.
Thank you for leaving a review, we read all feedback we receive, both positive and negative, so we can provide the best possible service to our customers.
Información de contacto
Unit 1, Reedswood Park Road, WS2 8DQ, Walsall, Reino Unido
- 0800 043 8975
- Sales@bigonelectricals.co.uk
- bigonelectricals.co.uk
4,5
Excelente
7 mil opiniones
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
It did not arrive and when I emailed…
It did not arrive and when I emailed the reply too email address it bounced back so I am left no where!
10 de abril de 2026
Respuesta de Big On Electricals
Hi Gary,
Great to hear you’re happy with the value and quality — and that everything arrived quickly too 💨
Thanks for your feedback, it’s really appreciated 😊
Best wishes,
Elise
Good price and prompt delivery.
9 de abril de 2026
Respuesta de Big On Electricals
Hello,
Glad to hear you were happy with the price and that delivery was nice and prompt 📬
Thanks for your feedback — it’s really appreciated 😊
Best wishes,
Elise
Easy to order with email confirming…
Easy to order with email confirming order and necessary documentation. Radiator arrived on time.
7 de abril de 2026
Respuesta de Big On Electricals
Hi Mrs. Sarah,
Great to hear the ordering process was straightforward and everything arrived right on time 📦
Thanks for your feedback, it’s really appreciated 😊
Best wishes,
Elise
Excellent service and products
10 de abril de 2026
Respuesta de Big On Electricals
Hi Derek,
Really glad to hear you’re happy with both the service and the products 😊
Thanks for your feedback — it’s much appreciated 👍
Best wishes,
Elise
Respuesta de Big On Electricals
Hi Andrew,
Great to hear everything was smooth and straightforward — from price to delivery ⚡
Thanks for your feedback, it’s really appreciated 😊
Best wishes,
Elise
good value prompy delivery
9 de abril de 2026
Respuesta de Big On Electricals
Hi Bruce,
Glad to hear you found good value and everything arrived promptly ⚡
Thanks for your feedback, it’s really appreciated 😊
Best wishes,
Elise
Ordered items arrived ontime
Ordered items arrived ontime. The prices are reasonable too.
5 de abril de 2026
Respuesta de Big On Electricals
Hi :)
Glad to hear everything arrived on time and that you were happy with the pricing!
Thanks for your feedback, it’s much appreciated 😊
Best wishes,
Elise
Courtesy a willingness to provide…
Courtesy a willingness to provide options and advise combined with good product knowledge.
8 de abril de 2026
Respuesta de Big On Electricals
Hi James,
Really great to hear you felt supported throughout — having clear advice and options can make all the difference 🤝
We appreciate your kind words about the team’s product knowledge as well, thank you for sharing 😊
Best wishes,
Elise
Very quick delivery
Very quick delivery, well packaged not installed yet but happy with the service provided.
8 de abril de 2026
Respuesta de Big On Electricals
Hi Mr. Jimmy,
Great to hear everything arrived quickly and was well packaged 📦
Hope installation goes just as smoothly when you get to it — thanks for your feedback 😊
Best wishes,
Elise
Respuesta de Big On Electricals
Hi Lauren,
Nice and simple — quick delivery and a good price 🔥
Thanks for the feedback, really appreciated 😊
Best wishes,
Elise
Fantastic price great choice of showers…
Fantastic price great choice of showers for every budget. After sales and communication was very good !! Definitely be a returning customer
7 de abril de 2026
Respuesta de Big On Electricals
Hi Kathryn,
It's really great to hear you found a good range to choose from across different budgets 🚿
Glad the aftersales support and communication stood out as well — that makes a big difference. Thanks for your kind words, it’s really appreciated 😊
Best wishes,
Elise
Excellent service
Excellent service, item received was exactly advertised and delivered as promised. 5 stars all the way.
7 de abril de 2026
Respuesta de Big On Electricals
Hi Rob,
Really pleased to hear everything arrived exactly as expected and right on time ⭐
Thanks so much for the 5-star feedback — it’s genuinely appreciated 😊
Best wishes,
Elise
The item was faulty
The item was faulty
It’s installation was very complicated
I was told that I would have to resend the product back in order to establish that it was faulty before a new product could be issued
That was not acceptable to me in view of the labour costs involved and I ended up using the electronic board from my faulty extractor fan, which got the thing working
You should not be retailing these products if you cannot provide the appropriate level of support for their installation I will not be using your services again
5 de abril de 2026
Respuesta de Big On Electricals
Hi Gregory,
We’re really sorry to hear about the difficulties you’ve had — especially with both the installation and the fault, we understand how frustrating that must have been.
To clarify, as part of our returns process, items do need to be sent back for inspection before we’re able to issue a refund or replacement. This ensures any faults are properly assessed by the manufacturer. The advice given by our team was in line with this process.
In terms of installation support, we’ll always do our best to help where we can, but for products like this we do recommend installation by a qualified electrician as they’re best placed to handle more technical aspects safely and correctly.
We do appreciate that returns can take time, which is why the option of returning the item for a refund and purchasing a replacement in the meantime was offered — to help avoid being without a working unit.
That said, we’re sorry this experience hasn’t met your expectations, and we do appreciate you taking the time to share your feedback.
Best wishes,
Elise
Respuesta de Big On Electricals
Hi Stuart,
Glad to hear the price was competitive and everything arrived quickly 🚚
Thanks for taking the time to leave your feedback — really appreciated 😊
Best wishes,
Elise
Respuesta de Big On Electricals
Hi Howard,
Glad to hear everything arrived on time and the price hit the mark 📦
Thanks for your feedback, it’s really appreciated 😊
Best wishes,
Elise
Good price, fast delivery
5 de abril de 2026
Respuesta de Big On Electricals
Hi Mr. Peter,
Great to hear you’re happy with both the price and the speed of delivery 🚚
Thanks for the feedback, it’s much appreciated 😊
Best wishes,
Elise
Respuesta de Big On Electricals
Hi Peter,
Glad to hear everything was hassle-free and quick — that’s exactly how it should be ⚡
Really appreciate you taking the time to leave a review 🙌
Best Wishes,
Elise
Respuesta de Big On Electricals
Hi Andrew,
Great to hear you found a good deal on the inline fan and that delivery was nice and quick too 💨
Thanks for sharing your feedback — it’s really appreciated 👍
Best wishes,
Elise
Happy Customer
Although I have not installed the 125HT extractor fan yet I can comment on my experience, placing the order was very easy and I was very happy that it was delivered the next day despite being Bank holiday Friday. Can’t wait to get it installed and running. I’m very pleased. Thank you.
30 de marzo de 2026
Respuesta de Big On Electricals
Hello,
Thanks so much for sharing your experience — it’s great to hear everything went smoothly from ordering through to delivery, especially over a Bank Holiday ⚡
Next day delivery in that situation is always a win, so we’re really glad it arrived when it did. Hope the installation goes just as well and the fan does exactly what you need it to 🛠️
Best wishes,
Elise
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.