Bike Hero Opiniones 

564
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great service, they picked the bike up and dropped it off at days convenient to me. They notify you of any works/new parts required or recommended and share an invoice allowing you to accept or declin... Ver más

Valorada con 5 estrellas sobre 5

Super convenient having two bikes collected and a call back same day about repairs. Appreciated the honesty about the challenges and cost of repairing one of them and that I wasn’t charged anything fo... Ver más

Valorada con 5 estrellas sobre 5

Excellent provider. My bike was collected, serviced and returned in just over a week and a half as parts were needed. Very happy with everything having used my bike several times recently. The collect... Ver más

Valorada con 5 estrellas sobre 5

The team did a very nice job with my bike and collection and delivery went well. I'll be using them again for my other bike ;)

Información sobre la empresa

  1. Tienda de reparación de bicicletas

Escrito por la empresa

Welcome to Bike Hero, your local team of bicycle mechanics ready to repair and service your bike so you can keep pedalling. We collect and deliver at your convenience.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

564 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(564)

144 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Brilliant bike service.

Brilliant bike service.
I was kept upto date throughout and everything was easy to book and rebook for the pickup and drop off.
Highly recommend

20 de agosto de 2026
Valorada con 5 estrellas sobre 5

Great service

Great service, they picked the bike up and dropped it off at days convenient to me. They notify you of any works/new parts required or recommended and share an invoice allowing you to accept or decline any of these. Overall a brilliant and quick service would highly recommend!

20 de agosto de 2026
Valorada con 5 estrellas sobre 5

Fantastic place.

Fantastic place.
Fixed my bike again great job. I had my bike repaired 3 weeks again in the isle of wight. It was never the same. The chain & rear cassette broke.. They repaired it.. Then the chain & rear derailleur broke when i got home. Bike hero picked up the bike its now running as it should. Changing gear properly. And it was cheaper than the shop in the isle of wight thank you guys for the great job

23 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bike Hero were my heroes

Bike Hero were my heroes! Booking in, collection, diagnosing, repairing, invoicing and returning were done seamlessly with excellent communication through their messaging platform. Great customer service and technical support. Definitely 5 stars.

13 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Unbelievably fantastic service

Unbelievably fantastic service from Bike Hero today! The team were incredibly knowledgeable, professional and thorough, taking the time to make sure my daughter’s bike was perfectly prepared for her upcoming National Triathlon.

They are absolute experts in their field, and their attention to detail and passion for what they do really shines through. I wouldn’t hesitate to recommend Bike Hero to anyone — I trust them 100%. Fantastic service from start to finish!

12 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Needed a wheel truing

Needed a wheel truing. All done very quickly and very inexpensive as well. Was recommended Bike Hero and I would most definitely recommend them as well. Friendly and welcoming service.

4 de agosto de 2026
Valorada con 3 estrellas sobre 5

Don’t buy into the quick and convenient…

Not always a quick and convenient service promoted. They have no parts and turnaround is not 48hrs - more like a week+ from booking.

Following response it seems I needed some parts that are less typical.

6 de agosto de 2026
Opinión espontánea
Logotipo de Bike Hero

Respuesta de Bike Hero

Hi JB, thanks for your feedback. There are a number of parts that need replacing on your bike, some of which we had to order in. We do carry a range of stock, but invariably need to order parts in due to the huge number of different bikes/parts out there and constantly review what he carry. We regularly hit 'from 48hr' turnaround as stated - but from collection of the bike, not point of booking.

As soon as your parts arrive we'll complete your service and arrange delivery. Sorry that your expectations were not met in terms of timescale on this occasion, but we're sure you will be happy with your bike upon return.

Many thanks,
Team Bike Hero

Valorada con 5 estrellas sobre 5

Excellent prompt service

Super convenient having two bikes collected and a call back same day about repairs. Appreciated the honesty about the challenges and cost of repairing one of them and that I wasn’t charged anything for that one when I decided not to go ahead. The other one was in need of TLC and was returned promptly and fit to hit the road again.

13 de julio de 2026

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