Bike Hero Opiniones 

564
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great service, they picked the bike up and dropped it off at days convenient to me. They notify you of any works/new parts required or recommended and share an invoice allowing you to accept or declin... Ver más

Valorada con 5 estrellas sobre 5

Super convenient having two bikes collected and a call back same day about repairs. Appreciated the honesty about the challenges and cost of repairing one of them and that I wasn’t charged anything fo... Ver más

Valorada con 5 estrellas sobre 5

Excellent provider. My bike was collected, serviced and returned in just over a week and a half as parts were needed. Very happy with everything having used my bike several times recently. The collect... Ver más

Valorada con 5 estrellas sobre 5

The team did a very nice job with my bike and collection and delivery went well. I'll be using them again for my other bike ;)

Información sobre la empresa

  1. Tienda de reparación de bicicletas

Escrito por la empresa

Welcome to Bike Hero, your local team of bicycle mechanics ready to repair and service your bike so you can keep pedalling. We collect and deliver at your convenience.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

564 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(564)

144 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Bike well serviced

Bike well serviced; definitely running better
Would be good to be able to request a narrower time window for collection

27 de febrero de 2026
Valorada con 5 estrellas sobre 5

I suspected the service would be more…

I suspected the service would be more than I expected as I cycle my bike everyday and with the recent endless wet weather, it was not in the best condition. Booking my bike in is always easy. Responses I get are prompt and very sympathetic to the fact that it was going to cost more than anticipated but necessary. Bike was delivered back with a smile! Riding it the next day was like being on a new but familiar bike. It has been a dream to commute to and from work since that service!

27 de febrero de 2026
Valorada con 2 estrellas sobre 5

Unfortunately the left crank wasn't…

Unfortunately the left crank wasn't tightened properly at the initial service meaning it came loose- luckily managed to get it back on in the right position and limp to work. When reported the service was very quick and I've now got the bike back (with a new crank) so all is well

27 de febrero de 2026
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Respuesta de Bike Hero

Hi George, thanks for your feedback, always appreciated. Apologies again that this slipped through our quality control and glad we could get your sorted and back on the road ASAP.

Team Bike Hero

Valorada con 4 estrellas sobre 5

Good service .pick up and drop off is…

Good service .pick up and drop off is very handy. Bike looked like new when returned and feels much better to ride.
The only issued i had were that communication for pick up and drop off were not so good. I did not know the bike had been picked up of dropped off until i got home .

29 de enero de 2026
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Respuesta de Bike Hero

Hi Roger, thank you for your feedback and great to hear you are happy with your bike.

We do text an hour time slot on the morning of every collection and delivery - but we are always looking to improve so will look into the possibility of collection/delivery alerts. Watch this space!

All the best,

Team Bike Hero

Valorada con 5 estrellas sobre 5

The service was excellent

The service was excellent. Bike Hero is easy to use: the bike was picked up and returned on the agreed dates. The price was reasonable and the dealings with Bike Hero were friendly

29 de enero de 2026
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Respuesta de Bike Hero

Thanks for taking time to review Chris - great to hear you found the service easy to use, we put lots of emphasis on this.

All the best,

Team Bike Hero

Valorada con 5 estrellas sobre 5

Brilliant from start to end

29 de enero de 2026
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Respuesta de Bike Hero

Hi Richard, thanks for taking time to leave a review - much appreciated. We try and make sure that the experience is smooth from collection to delivery (and everything in between), so great to hear it worked for you!

Team Bike Hero

Valorada con 5 estrellas sobre 5

My Specialized service

My Specialized mountain bike need a service and I looked around on line and found Bike Hero.

From booking the service to the collection of the bike the service provided was fantastic.

I leave on a block of flats with no lift and the person who return the bike back carried up the stairs because I wasn’t home.

Thank you for the great service provided and everything else keep up the good work I will definitely recommend you to anyone.

Kind regards
Jose

29 de enero de 2026
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Respuesta de Bike Hero

Hi Jose - thanks for your review, we work really hard to make sure our customer service is on-point, so we're glad you appreciate it!

Team Bike Hero

Valorada con 5 estrellas sobre 5

Highly recommended

Very knowledgeable team, excellent communication, pick and drop off to suit me and to my work address. All that and still good value for money.

29 de enero de 2026
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Respuesta de Bike Hero

Hi Robert, thanks for your review. Our collection & delivery service is central to what we do, so really glad you find it convenient.

Team Bike Hero

Valorada con 5 estrellas sobre 5

Fast

Fast, efficient, excellent service. Professional and easy

29 de enero de 2026
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Respuesta de Bike Hero

Hi Katherine, many thanks for your review - fast and efficient is exactly what we aim for!

Team Bike Hero

Valorada con 5 estrellas sobre 5

Great service from these guys

Great service from these guys! Always helpful. Would defo recommend.

29 de enero de 2026
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Respuesta de Bike Hero

Glad you enjoyed the service Alex - thank you!

Team Bike Hero

Valorada con 5 estrellas sobre 5

Excellent service and comm

Excellent collection/ delivery, especially handy as I was hit in a a hit and run accident and my bike was going nowhere.

Given time slots for collection and return.

Given a full explanation/ quote.

Bike now rides better than ever. I wish I could get fixed as quickly after the accident. Will now be investing in cameras and insurance

29 de enero de 2026
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Respuesta de Bike Hero

Thank you so much for your review - we work hard to ensure the collection & delivery service is as smooth a possible. Appreciated!

Team Bike Hero

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