Great service, they picked the bike up and dropped it off at days convenient to me. They notify you of any works/new parts required or recommended and share an invoice allowing you to accept or declin... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Super convenient having two bikes collected and a call back same day about repairs. Appreciated the honesty about the challenges and cost of repairing one of them and that I wasn’t charged anything fo... Ver más
Excellent provider. My bike was collected, serviced and returned in just over a week and a half as parts were needed. Very happy with everything having used my bike several times recently. The collect... Ver más
The team did a very nice job with my bike and collection and delivery went well. I'll be using them again for my other bike ;)
Información sobre la empresa
Escrito por la empresa
Welcome to Bike Hero, your local team of bicycle mechanics ready to repair and service your bike so you can keep pedalling. We collect and deliver at your convenience.
Información de contacto
Unit 2 Ashley Business Centre, Hanworth Lane, Chertsey, KT16 9GF, London, Reino Unido
- 01932481177
- enquiries@bike-hero.co.uk
- bike-hero.co.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Bike well serviced
Bike well serviced; definitely running better
Would be good to be able to request a narrower time window for collection
Excellent 5 star service thank you
Excellent 5 star service thank you
I suspected the service would be more…
I suspected the service would be more than I expected as I cycle my bike everyday and with the recent endless wet weather, it was not in the best condition. Booking my bike in is always easy. Responses I get are prompt and very sympathetic to the fact that it was going to cost more than anticipated but necessary. Bike was delivered back with a smile! Riding it the next day was like being on a new but familiar bike. It has been a dream to commute to and from work since that service!
Friendly and helpful service delivered…
Friendly and helpful service delivered as described
Great Service
Unfortunately the left crank wasn't…
Unfortunately the left crank wasn't tightened properly at the initial service meaning it came loose- luckily managed to get it back on in the right position and limp to work. When reported the service was very quick and I've now got the bike back (with a new crank) so all is well

Respuesta de Bike Hero
Excellent service from bike hero
Excellent service from bike hero. My bike is running like new
Made good a 2nd hand bicycle and im so…
Made good a 2nd hand bicycle and im so happy with the results, been out on my bicycle alot more now
Good service .pick up and drop off is…
Good service .pick up and drop off is very handy. Bike looked like new when returned and feels much better to ride.
The only issued i had were that communication for pick up and drop off were not so good. I did not know the bike had been picked up of dropped off until i got home .

Respuesta de Bike Hero
The service was excellent
The service was excellent. Bike Hero is easy to use: the bike was picked up and returned on the agreed dates. The price was reasonable and the dealings with Bike Hero were friendly

Respuesta de Bike Hero
My Specialized service
My Specialized mountain bike need a service and I looked around on line and found Bike Hero.
From booking the service to the collection of the bike the service provided was fantastic.
I leave on a block of flats with no lift and the person who return the bike back carried up the stairs because I wasn’t home.
Thank you for the great service provided and everything else keep up the good work I will definitely recommend you to anyone.
Kind regards
Jose

Respuesta de Bike Hero
Highly recommended
Very knowledgeable team, excellent communication, pick and drop off to suit me and to my work address. All that and still good value for money.

Respuesta de Bike Hero

Respuesta de Bike Hero
Great service from these guys
Great service from these guys! Always helpful. Would defo recommend.

Respuesta de Bike Hero
Excellent service and comm
Excellent collection/ delivery, especially handy as I was hit in a a hit and run accident and my bike was going nowhere.
Given time slots for collection and return.
Given a full explanation/ quote.
Bike now rides better than ever. I wish I could get fixed as quickly after the accident. Will now be investing in cameras and insurance

Respuesta de Bike Hero
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







