Ho acquistato la bici elettrica BW-T16 Pro della quale sono soddisfattissimo ed entusiasta.E' piccola e grintosa la uso in un paese di montagna e se la cava a meraviglia anche nelle salite.Durante l'... Ver más
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Consulta las opiniones de los clientes
Absolutely brilliant bikes, bought the first for my wife but I couldn’t keep up so couple of days later ordered one for myself. 3 levels of pedal assist and a 7 speed shimano gear train can deal wit... Ver más
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Postage was not btillant and I have had a couple of issues over the past year thats why only 4 stars. I contacted the team at bodywell and we wactched the videos on Internet and it turned out i... Ver más
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I received my ebike today after an issue with delivery which meant almost 2 weeks to get here. No apology and I had to chase them up twice. Poor communications with no apparent customer care dept... Ver más
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Información sobre la empresa
Escrito por la empresa
Bodywel is a high-quality and innovative electricbikes company that offers a new and sustainable solution for urban commuting.
Información de contacto
ROOM 1D,2/F,FU TAO BUILDING, 98ARGYLE STREET,MONGKOK 999077 KOWLOON Hong Kong, 999077, Hong Kong, China
- info@bodywel.com
- bodywel.co.uk
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STOP 🛑 NICHT SERIÖS 🛑🛑🛑Wer möchte eine…
STOP 🛑 NICHT SERIÖS 🛑🛑🛑Wer möchte eine E-Bick kaufen nicht von Bodywel🛑🛑Stop
firma Bodywel verkauft E-Bick STOP NICHT KAUFEN 🛑🛑🛑🛑 nicht Seriös und kriminell. als ich eine E-Bick Online bestellt habe stand kostenlos Versand und kostenlose Rückgabe . deswegen habe ich auch bei Bodywel bestellt. leider bin körperlich behindert und das war sehr schwierig für mich das e- bock zu benutzen. als ich der Verkäufer kontaktierte habe Sie haben alles versucht das ich das Fahrrad doch zu behalten. ( Sie haben gedroht mir 200€ abzu ziehen, oder ich sollte das Fahrrad selbst weiter zu verkaufen, und so weiter. ) als ich Paypal kontaktierte habe, würde das Fahrrad doch abgeholt. da ich körperlich nicht Inder Lage bin das Bock zu verpacken haben zwei von meinem Nachbarn mir geholfen und meine Frau war auch dabei. es war einband frei unbeschädigt. jedoch der Verkäufer meldet bei Paypal das Fahrrad ist besänftig?? Ich frage mich wie?? Ich habe dass Fahrrad nicht mal zusammen gebaut. als ich die Firma Bodywel so wie es sich gehört Bewertet habe. kam eine Nachricht, auf Grund meine Unfreundlichkeit, werden die das Geld behalten. 489€? das hat mit seriöse nichts zutun. das sind kriminelle und Mafia. die versuchen mit allen Mitteln mich zu betrügen. natürlich kann ich alles beweisen. alles was ich hier geschrieben habe. es würde per e-mail kommuniziert, und wer möchte wissen mit wem Geschäfte gemacht kann mich gerne kontaktieren. und ich werde die komplette e mail verlauf vor zeigen. FIRMA BODYWEL (E-BICK) sind kriminell.STOP NICHT BESTELLEN 🛑🛑🛑🛑🛑😡😡😡😡
Bodywel company sells E-Bick STOP DO NOT BUY 🛑🛑🛑🛑 not reputable and criminal. when I ordered an E-Bick online it said free shipping and free returns. that's why I ordered from Bodywel. unfortunately I am physically disabled and it was very difficult for me to use the e-bock. when I contacted the seller they tried everything to get me to keep the bike. (They threatened to deduct €200 from me, or I should sell the bike myself, and so on.) when I contacted Paypal they said the bike would be picked up. as I am physically unable to pack the bike, two of my neighbors helped me and my wife was there too. it was cover free and undamaged. but the seller reported to Paypal that the bike is broken?? I wonder how?? I didn't even put the bike together. when I rated the Bodywel company as it should be. I got a message saying that because of my rudeness, they are going to keep the money. 489€? That has nothing to do with being serious. They are criminals and the mafia. They are trying to cheat me by any means possible. Of course I can prove everything. Everything I have written here was communicated via email, and anyone who wants to know who I was doing business with is welcome to contact me. And I will show the entire email history. BODYWEL (E-BICK) are criminals. STOP, DO NOT ORDER 🛑🛑🛑🛑🛑😡😡😡😡

Respuesta de Bodywel
Poor customer service & warrenty
Owner of 2 months and due to faulty control unit which they have refused to replace so far, bike is unsafe to use in any power assist mode. Endless emails telling me to watch this or that video. If it's faulty, it's faulty. Watching videos won't help. Bodywel Service #14014UK-A275
Update 02.07. Finally after reading this review bodywel gave in and sent me (very quick delivery from China) a new control unit that works fine. The spanner sent to fix non working brake won't help when a whole brake bleed and reoil is required. I'm might perhaps one day have a bike I can ride safely.

Respuesta de Bodywel
Great Customer Service
I purchased an A275 model about 6 months ago. My wife and I both use the bike almost every day. The bike is very comfortable, and it has not had any issues. We are living in a steep city. Hydraulic brakes are powerful enough to stop the bike at high-angle downward steeps, and the motor is powerful enough to take you through steeps. Recently, there was a problem with the battery, and after contacting customer service, they are going to send me a new battery without even charging for the shipping fee, which is an example of great customer service.

Respuesta de Bodywel
This bike is practical and drain the…
This bike is practical and drain the battery. I have owned it for about a year and it still works perfectly. I advise people to try it.

Respuesta de Bodywel
Purchased a a275 bike from this company…
Purchased a a275 bike from this company last year and I’m still very happy with my order. The shipping from the company was quick and arrived on time. Very good communication. I’m happy with the purchase and the service I received.

Respuesta de Bodywel
Aftersales problems
I received my ebike today after an issue with delivery which meant almost 2 weeks to get here. No apology and I had to chase them up twice.
Poor communications with no apparent customer care dept.
Onto the bike, it seems well built, is easy enough to assemble and is easy to ride. The hydraulic brakes need servicing despite being new. Overall a good product with an average to low customer experience.
Since writing this I have had no end of issues with the screen display and the recommended Tuya app with Bodywel customer services expecting me to remedy this myself. Therefore I am revising this down from a 3 star to a 1 star review until this issue is sorted out.

Respuesta de Bodywel
A26 Purchase
Purchase, delivery and installation reasonably simple for my A26. Use it for commuting to work 7 miles each way, day and night. Makes it a doddle. Easily achieves the quoted range in Warp mode 2. The info on the large digital screen is a disappointment .... trip reading does not have a tenth of mile/km which would have been handier. I do not trust it to be accurate either - not really a drama, but. The trip resets after every power on/off, I would have preferred reset at my bidding. The speed displayed does not necessarily show your actual speed. Warp 2 has a target speed of 11 mph when using pedal assist, and does not display above that. Same for Warp 3 at 15 mph. If you freewheel downhill, again it will not show above 15 mph target speed even though it's nearer 25 mph! The pedal assist kicks in after approx half a pedal rotation. Best not to try and pedal harder than the target speed .... ease off pedalling and allow motor to reach the speed. On steeper inclines, gearing down may assist. Disc brakes are reasonable with adjustment. Headlight fantastic. A clock display would be handy! Annoyingly, the power key sticks out and I have bent it simply pedalling, hitting it with the rear of my left heel! Ride a bit clunky, tyres a little too off-road for commuting, seat passable but overall satisfied.

Respuesta de Bodywel
The A26 bike is good-looking
The A26 bike is good-looking, but the installation requires a little patience. During installation, there was a hole where I tightened the slide wire too hard, but they sent me tools and video tutorials, and now the problem has been solved.

Respuesta de Bodywel
Exceptional Customer Service; patient and attentive
I ordered the Bodywel A26 about 4/5 months ago, and use it everyday for commuting. The bike build quality is great, the company are very descriptive about the products they offer and their products are high quality. All the issues I've had with the bike were my own fault, and Bodywel customer support has been outstanding - very responsive and extremely helpful. My first issue was not attaching the bike handlebar stem correctly (it came off during use, my own fault), however, Bodywel provided me with videos and detailed instructions to correct my installation issue. My second issue I've had was when I ran through a pot hole and damaged the rear wheel rim (my own fault again). I contacted Bodywel support and they gave me a discount to buy a new rear wheel kit after their product engineers inspected the photos I sent to them.
Overall, I wasn't sure how much support I would get from the company for my issues but they have gone above and beyond to resolve my problems. Highly recommend product and company.

Respuesta de Bodywel
Glad for everything
Good morning, I am to share my great experience or feedback to Bodywell.
The reason is: every time I need a support regarding to my electric bike from Bodywell company, I have received all support at the due time, and not late.
So I can express my gratitude and satisfaction of being a happy customer from Bodywell company. Thanks so much for everything really.

Respuesta de Bodywel
When I received the goods
When I received the goods, the outer box was a little damaged, but fortunately there was nothing wrong with the accessories inside. I hope to check it before shipping in the future and not let a small problem affect the brand image.

Respuesta de Bodywel
riding T16 to work
I haven't ridden a bike for a long time. I bought this bike because my latest workplace was a bit far away. After installing it, I went out and tired it for a few kilometers. It is very light to ride.

Respuesta de Bodywel
The appearance is cool
The appearance is cool, the colour is good-looking, the ride is different from ordinary bicycles, and the power is sufficient.

Respuesta de Bodywel
F20 is really good
F20 is really good. The black one I bought is very eye-catching and provides an additional way to travel. The installation is relatively simple, just follow the installation video. As an amateur cycling enthusiast, i'm quite satisfied.

Respuesta de Bodywel
The bike looks amazing and very good…
The bike looks amazing and very good quality, unfortunately came with the front fenders broken because of careless delivery but the costumer service was prompt to help me and replace it in no time!

Respuesta de Bodywel
the shipping delayed a day or two
the shipping delayed a day or two, may be beacuse Black Five.but the electric power is very easy, you can also switch off the power as a normal bike pedal exercise, not very heavy.

Respuesta de Bodywel
Regret my purchase already
My electric bike arrived 4 days ago.
Very poor instruction manual so I paid a cycle mechanic £50 to assemble it.
He could not fit the rear rack because one of the threads had gone so ir is now tied on.
The rear hydraulic brake is not good enough due to too much air. Obviously been in storage a long time.
He now says he can pump oil into the system at extra cost.
Have contacted customer support and still waiting
The Company claim to offer a 15 day return but they are reusing to refund me even though imo the bike is faulty and unsafe.
Stay away from this Company

Respuesta de Bodywel
Does exactly what I wanted it to.
Bought the womens A26 e bike last week. Self assembly took about 2 hrs (I'm a middle aged woman). Instruction manual useless but videos of how to do everything on bodywel website/you tube were fine. Connecting to app is a nightmare until you realise you need to hold down + & - sign as well as M 6 times- which isn't obvious anywhere. (I still don't have a tally of my miles so far- which is mildly annoying). Riding is taking a bit of getting used to- not fully convinced of my construction abilities!! Brakes are not great- lots of tweaking- still not there (might just need an expert to look it over) and there was a clanking noise on the left pedal for a good 40 miles which seems to have worn off. But, after all this, I'm impressed so far. I live in Devon. There are hundreds of hills which, as long as you don't stop half way, are easily conquered where once i would have to get off and walk. In the end it does exactly what i wanted it to at a fraction of the cost of others on the market. It does take a leap of faith and perseverance though, but worth it.
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