Beautiful shop, very friendly and helpful, a really lovely relaxed vibe. Fabulous selection of products. Will definitely be back.
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Consulta las opiniones de los clientes
Our woodburning stove fan had stopped working so we went in to buy a new one. Their first suggestion was to see if our current fan could be repaired, as this would be cheaper. We decided to purchas... Ver más
Helpful with what might suit the house and what needs consideration before making decisions. Great knowledge about what to do to achieve the result I hope will be practical, aesthetically pleasing &... Ver más
Feels like home atmosphere, helpful and knowledgable staff, good choice of products and competitive prices Definitely will be back
Información sobre la empresa
- Tienda de hogar a leños
- también en la categoría
- Tienda de artículos para el hogar
- Tienda de encimeras
- Tienda de estufas a leña
Sobre Bonk & Co
Escrito por la empresa
Wood burning stoves are our passion! We have a great range of products & accessories, a wealth of expertise and offer great customer service. Over the last 40 years, we have been lucky enough to work with some great manufacturers and suppliers, which means now, we can confidently say that we only sell stoves that ‘we know and trust’. We are very proud of the stoves we sell, and are equally proud to say there are some stoves we don’t sell!
STOVES & FIRES HOME & LIFESTYLE KITCHEN OUTDOOR LIVING
Información de contacto
8 Harbour Road, IV1 1SY, Inverness, Reino Unido
- 01463 233968
- hello@bonkandco.com
- bonkandco.com
4,9
Excelente
1 mil opiniones
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Lovely store and Wonderful Staff
Bought a lovely blanket from the website and Sam was really wonderful in keeping me updated with my order!
24 de marzo de 2025
Respuesta de Bonk & Co
Hi,
Thank you so much for the lovely review!
It's wonderful to hear you like your new blanket - we're sure it'll keep you cosy. Whether you shop with us online or in our showroom, we always like to provide the best service, so we're very happy to read your comments.
Best wishes,
Bonk & Co
A great Company
The team at Bonk & Co provided a very professional, reliable and friendly service in connection with the installation of our wood burner. We love our new stove! We would highly recommend this company and would not hesitate to use them again.
13 de diciembre de 2024
Respuesta de Bonk & Co
Hi Muriel,
Many thanks for leaving us such a kind recommendation and review, it means a lot to us!
We're delighted to hear that you love your new Charnwood Aire 5, it's one of our favourites, and gives you a lovely view of the fire. We're sure it'll be the cosy centre of your home.
With warm wishes,
Bonk & Co
Stress-free stove
Really easy to do business with. From visiting showroom, then onsite visit, through to installation - all stress-free. Stove fitted exactly as agreed and never seen so little mess. Thank you.
3 de marzo de 2025
Respuesta de Bonk & Co
Hi,
Thank you so much for taking the time to leave us such a great review, it really means a lot to us. It really is lovely to hear you were so pleased with the installation of your new stove. Our whole team really love taking care of our customers, and always aim to make any stove installation as smooth as possible.
Wishing you lots of cosy times with your Woodwarm stove,
Bonk & Co
Recommend this company
Prompt delivery, personable customer care. Good to support smaller British companies
6 de marzo de 2025
Respuesta de Bonk & Co
Hi Susan,
Thank you so much for leaving us such a lovely review and recommendation, we really appreciate it! We hope you're enjoying your new blanket.
Warm wishes,
Bonk & Co
Very good job refitting the flue and…
Very good job refitting the flue and very tidy job refitting the wood burning stove.
9 de diciembre de 2024
Respuesta de Bonk & Co
Hi Andrew,
Thanks for leaving us a review, we really appreciate it! We're sure your stove will be keeping you nice and cosy for many years to come!
Warm regards,
Bonk & Co
Can't recommend highly enough.
From walking into the showroom to lighting the first fire in our new stove Bonk and Co have been a delight to do business with. I wouldn't hesitate to recommend them.
20 de diciembre de 2024
Respuesta de Bonk & Co
Hi Margaret,
Thank you kindly for leaving us such a nice review, it really warmed our hearts.
We're very happy to hear you were so pleased with the installation of your new Woodwarm Fireview - we sure it'll be keeping you nice and cosy.
Warm wishes,
Bonk & Co
Excellent service supplied by a very…
Excellent service supplied by a very knowledgeable young gentleman. Shopping made easy. Log burner spares readily available.
27 de febrero de 2025
Respuesta de Bonk & Co
Hi James,
Thank you very much for the lovely review, it's much appreciated.
Sam was very happy to read you were so pleased with his service. If you ever need any other parts, please don't hesitate to get in touch.
Best wishes,
Bonk & Co
A fantastic job
I’m really impressed with a truly exceptional job by the guy’s at bonk in the installation of my solid fuel stove. I would highly recommend this firm
18 de enero de 2025
Respuesta de Bonk & Co
Hi Donald,
Thank you kindly for the great review and recommendation, it means a lot to us. We hope you're enjoying your new Wiking stove, the Mini 4 is a great stove that's sure to keep you nice and cosy!
With warm regards,
Bonk & Co
Respuesta de Bonk & Co
Hi Jacklynn,
Thanks so much for the five star review - it's much appreciated!
Best wishes,
Bonk & Co
Black Tigh Self Build
From the moment we engaged with Bonk & Co we knew we were in good hands and had made the best decision about installing a new stove. Friendly, knowledgable and willing to help. We were a new self build and the team came out to offer us great advice from the start even before the roof was on. Their help continued throughout the entire process from the back office to the fitters all were lovely and the workmanship and attention to detail was amazing. We would highly recommend Bonk & Co to anyone wanting a top quality product and service.
13 de diciembre de 2024
Respuesta de Bonk & Co
Hi John,
Thank you kindly for your lovely review. We're always delighted to receive such glowing praise!
We're very happy to hear that you are so pleased with your new Hwam stove, and that you were so happy with our service. It's a really lovely stove, and we're sure it will become the cosy centre of your home.
With warmest wishes,
Bonk & Co
First class in every aspect
First class in every aspect. So happy with the quality of the fire we bought and with the service received. The installation team worked quickly, were very clean and neat in their work and were really helpful - nothing was a problem and they constantly asked for our preferences. We are delighted every time we light the fire - it has changed our home and was worth every penny!
14 de diciembre de 2024
Respuesta de Bonk & Co
Hi Justin,
Thank you so much for taking the time to leave us a review, we really appreciate it.
We're delighted to hear that you are so pleased with your STUV stove, and are sure it will be keeping you nice and cosy for many years to come. The whole team were delighted to read your comments, as they really take pride in their work and want to provide the best service possible.
Wishing you lots of cosy times with your new stove,
Bonk & Co
Good straight forward knowledgeable …
Good straight forward knowledgeable service
10 de febrero de 2025
Respuesta de Bonk & Co
Hi Linda,
Thank you for your review, we really appreciate it and are very happy to hear you were pleased with our service.
Looking forward to seeing you again in the future.
Best wishes,
Bonk & Co
The shop were very helpful in advising…
The shop were very helpful in advising on and supplying parts for our stove.
4 de febrero de 2025
Respuesta de Bonk & Co
Hi Colin,
Thank you for taking the time to leave us a review, it's much appreciated.
We're very happy to have been of help in sourcing parts for you. We hope everything is going well with your stove.
With warm regards,
Bonk & Co
Had the item I required
4 de febrero de 2025
Respuesta de Bonk & Co
Hi Paul,
Thanks for leaving us a five star review, it is much appreciated. Good to hear we had what you needed, just let us know if you ever need anything else.
Best wishes,
Bonk & Co
Respuesta de Bonk & Co
Hi Amanda,
Thank you so much for leaving us a review, it really means a lot to our team!
It's great to hear you liked our range of products, we work hard to find interesting and beautiful items for your home.
We look forward to seeing you again soon.
Kind regards,
Bonk & Co
The staff were extremely helpful when I…
The staff were extremely helpful when I needed spares. Every detail was checked over with prompt notification once the parts were ready to collect. Couldn't ask for better service .
1 de febrero de 2025
Respuesta de Bonk & Co
Hi Wayne,
Great to hear you were so pleased with our service - and thanks for the lovely review!
Best wishes,
Bonk & Co
Respuesta de Bonk & Co
HI Ben,
Thanks for the five star review, we really appreciate it!
We're happy to have been of assistance. If we can be of any further help in the future, please let us know.
Kind regards,
Bonk & Co
Great product
Great product, arrived quickly and they refunded me part of the postage.
3 de febrero de 2025
Respuesta de Bonk & Co
Hi Pete,
Thank you for the great review, we really appreciate it!
It's lovely to hear you liked your cards - we hope they went down well with their recipients!
Warm regards,
Bonk & Co
Respuesta de Bonk & Co
Hi Jeffrey,
Thank you kindly for the lovely review, it really warmed our hearts!
We're delighted to hear you think our showroom is beautiful. We put a lot of work into keeping it looking good, so your comments really mean aa lot.
Warm regards,
Bonk & Co
Very poor customer service
I visited the store in mid November and spoke with Sam to enquire about new side and back panels for my Riva Avanti 67 gas fire. I left my contact details.
I eventually got an email back from Sam on 18 December asking for the serial number of my fire, which I replied to immediately.
The next communication was when I emailed Sam on 25 January to ask as to what's happened with my enquiry and to mildly complain about the service.
I got an apologetic email reply on 27 January, and was informed that the parts were now obselete and that "You could possibly try contacting Haworth Heating"!
Not at all impressed.....
27 de enero de 2025
Opinión espontánea
Respuesta de Bonk & Co
Hi Brian,
Thank you for taking the time to leave us a review. We appreciate all feedback, as it helps us to improve our service.
Obviously I've dropped the ball on this one, and I really do apologise for not getting back to you sooner.
I wish you luck finding your parts, and if I can be of any help in the future, please do let me know.
Kind regards,
Sam
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