Our woodburning stove fan had stopped working so we went in to buy a new one. Their first suggestion was to see if our current fan could be repaired, as this would be cheaper. We decided to purchas... Ver más
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Consulta las opiniones de los clientes
Helpful with what might suit the house and what needs consideration before making decisions. Great knowledge about what to do to achieve the result I hope will be practical, aesthetically pleasing &... Ver más
Feels like home atmosphere, helpful and knowledgable staff, good choice of products and competitive prices Definitely will be back
The discussion we had was comprehensive and most helpful. We bought a fan for our stove, but could not fit it in appropriate position on top of stove. It was not removed from the box and returned... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de hogar a leños
- también en la categoría
- Tienda de artículos para el hogar
- Tienda de encimeras
- Tienda de estufas a leña
Sobre Bonk & Co
Escrito por la empresa
Wood burning stoves are our passion! We have a great range of products & accessories, a wealth of expertise and offer great customer service. Over the last 40 years, we have been lucky enough to work with some great manufacturers and suppliers, which means now, we can confidently say that we only sell stoves that ‘we know and trust’. We are very proud of the stoves we sell, and are equally proud to say there are some stoves we don’t sell!
STOVES & FIRES HOME & LIFESTYLE KITCHEN OUTDOOR LIVING
Información de contacto
8 Harbour Road, IV1 1SY, Inverness, Reino Unido
- 01463 233968
- hello@bonkandco.com
- bonkandco.com
4,9
Excelente
1 mil opiniones
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Poor customer service
Called into the shop in February and dropped off plans. They told me they could give me a quote after a site survey. Called back into the shop 5 weeks later and was told they were working the weekend and quote and survey would be organised then. It is now 5th of May and I am still waiting. Pathetic!! Maybe should have worn green wellies!!
7 de febrero de 2026
Opinión espontánea
Respuesta de Bonk & Co
Hello Maureen,
Thank you for the lovely 5 star review.
Warmest wishes,
Bonk & Co.
Staff were very helpful and had what we…
Staff were very helpful and had what we required.
18 de abril de 2026
Respuesta de Bonk & Co
Hello Margaret,
Thank you for the 5 star review.
I will pass on the lovely review to our team.
Warmest wishes,
Bonk & Co.
Brilliant service from Alex and his…
Brilliant service from Alex and his team - Bob, Olaf and Fraser were lovely, hardworking, extremely tidy and, most importantly, did a brilliant job. So glad that we booked them to install our Rais stove. Superb job!
17 de abril de 2026
Respuesta de Bonk & Co
Hello Sue,
Thank you for the 5 star review!
We're delighted to hear how happy you are with the service from Alex and the team, i will pass on the wonderful feedback.
We hope you are enjoying your beautiful new Rais stove.
Warmest wishes,
Bonk & Co.
Go to Bonk & Co. if you want it done perfectly!
The whole process of meeting and discussing my plans and being advised by Alex, to the actual installation and rectification works on a stove that had been badly fitted by the previous person (not at Bonk & Co!) was excellent. Fraser, Olaf and Bob were a pleasure to have and just got on with the jobs. I look forward to them coming back to instal my new stove in another room soon. Thank you my old stove has been transformed and looks fantastic, as it should have done if installed properly 7 years ago by previous owners.
10 de abril de 2026
Respuesta de Bonk & Co
Hello Simon,
Thank you so much for your thoughtful review.
We’re really pleased to hear that you had such a positive experience and I will pass on the feedback to our lovely team. We’re looking forward to working with you again on the new stove installation soon.
Warmest wishes,
Bonk & Co.
lovely staff great range of gifts
16 de abril de 2026
Respuesta de Bonk & Co
Hello Dawn,
Thank you for taking the time to leave us a 5 star review.
We hope you enjoy your new purchases and we look forward seeing you in the showroom again soon.
Warmest wishes,
Bonk & Co.
friendly helpfull staff
7 de abril de 2026
Respuesta de Bonk & Co
Hello Ann,
Thank you for leaving us a 5 star review.
We hope you enjoy your new lovely products and we hope to see you in the showroom again soon.
Warmest wishes,
Bonk & Co.
Respuesta de Bonk & Co
Hello Joan,
Thank you for taking the time to leave us a 5 star review.
We hope you enjoy your new purchases and look forward seeing you again soon.
Warmest wishes,
Bonk & Co.
Respuesta de Bonk & Co
Hello Wendy,
Thank you for leaving us a lovely 5 star review.
We hope you enjoy all your new purchases and we look forward welcoming you to the showroom again soon.
Warmest wishes,
Bonk & Co.
Service was quick
Service was quick, friendly and knowledgeable. All you could want, good experience.
28 de marzo de 2026
Respuesta de Bonk & Co
Hello Jennifer,
Thank you for the wonderful 5 star review.
I will pass on the lovely review to our team who will be delighted.
We hope to see you in the showroom again soon.
Warmest wishes,
Bonk & Co.
Great shop and staff!
28 de marzo de 2026
Respuesta de Bonk & Co
Hello Jane,
Thank you for the great 5 star review.
We hope you to see you in the showroom soon.
Warmest wishes,
Bonk & Co.
Respuesta de Bonk & Co
Hello Rosemary,
Thank you for the 5 star review.
We hope you are enjoying your new purchases and we look forward seeing you in the showroom again soon.
Warmest wishes,
Bonk & Co.
Highly recommend any kind of Everhot…
Highly recommend any kind of Everhot cooking demo; we went to the Seafood one and had the best time!
26 de marzo de 2026
Respuesta de Bonk & Co
Hello Louisa,
Thank you for leaving us a fantastic 5 star review.
We are so pleased you had a great time at the Everhot Master class. We enjoyed it as much as you did !
Keep an eye out for more events like this coming up this year!
Warmest wishes,
Bonk & Co.
This company is very knowledgeable…
This company is very knowledgeable about wood burning stoves and their spare parts. We have been using Bonk & Co for over 20 years and are always impressed by their excellent service.
17 de marzo de 2026
Respuesta de Bonk & Co
Hello Thomas,
Thank you for the 5 star review.
It means a great deal to us to have such long-standing customers and thank you for your continued support over the past 20 years.
We look forward to helping you for many years to come.
Warmest wishes,
Bonk & Co.
Exceptional knowledge of products and…
Exceptional knowledge of products and amazing service. The staff are very friendly and go out of their way to help you. Very impressed with the wide range of items they sell. Definitely recommend a visit to their showroom.
24 de marzo de 2026
Respuesta de Bonk & Co
Hello Avril,
Thank you for taking the time to leave a wonderful 5 star review.
We hope you are enjoying your new Darach piece in your home, it really is beautiful.
We look forward seeing you in the showroom again soon.
Warmest wishes,
Bonk & Co.
Good knowledgeable service
11 de marzo de 2026
Respuesta de Bonk & Co
Hello Erich,
Thank you leaving us a lovely 5 star review.
We hope your new basket looks beautiful in your home.
We look forward seeing you again soon.
Warmest wishes,
Bonk & Co.
Respuesta de Bonk & Co
Hello,
Thank you for leaving us a 5 star review.
We are pleased to hear you shop local and we hope you enjoy the charcoal on your BBQ this summer.
Warmest wishes,
Bonk & Co.
Helpful staff
13 de marzo de 2026
Respuesta de Bonk & Co
Hello Jennifer,
Thank you leaving leaving us a 5 star review.
I will pass on the review to our team.
We look forward seeing you agian soon.
Warmest wishes,
Bonk & Co.
Exemplary after-sales service.
The Bonk & Co team fitted a log burner for us in Nairn some months ago. The fitting team were friendly and very professional. With being initially very happy with the fitting, we however experienced some after sales issues. After a discussion with Alex the MD, the team promptly attended and rectified the issues to our satisfaction. The level of customer service we experienced was superb and I cannot recommend them enough.
2 de marzo de 2026
Opinión espontánea
Respuesta de Bonk & Co
Hello Simon,
Thank you for taking the time to leave us a wonderful 5 star review.
We hope you enjoy your new products and we look forward seeing you again soon.
Warmest wishes,
Bonk & Co.
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