I love the Boody brand, so comfortable and so many options. I love wireless bras, so much better for all women. The fabric is soft and doesn’t irritate your skin.Delivery was a nightmare, that was no... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I recently had a lumpectomy and radiation. After completing radiation, I needed new bras as my bras and sports bras were very uncomfortable. I came across the Boody website and found their recovery br... Ver más
La empresa ha respondido
Boody is an amazing company. I am really impressed with their desire to not create waste and their transparency about why items are currently unavailable and when one can expect to hear back from them... Ver más
La empresa ha respondido
My experience was great. I had to return the product and there was a small glitch with the system. The customer service team was very accomodating and processed a refund the same day.
Información sobre la empresa
Escrito por la empresa
Make yourself comfortable. ☁️ Underwear, loungewear and apparel 🌱Certified Organically Grown Bamboo Viscose 🌎 Proudly B Corp and 1% For The Planet
Información de contacto
Australia
- boody.com
Ha contestado el 66% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Both my partner and I love Boody
Both my partner and I love Boody, it’s such nice quality and so comfortable.
I’ve tried others, nothing compares! I still have pants that look great from 3.5 years ago!

Respuesta de Boody US
The quality of the products is amazing
The quality of the products is amazing. Super comfy! Love the work the company is doing and everything was shipped on time.

Respuesta de Boody US
great customer service
awesome customer service! i had an issue with sizing, and customer service was very generous and understanding towards me and helped me get the righty size free of charge. never had such a great experience:)

Respuesta de Boody US
Customer for life
After receiving my order, my bra strap snapped instantly. I was so disappointed since I was looking forward to my new item. I contacted the customer service team and they took care of me same day. They instantly sent me a new one and let me keep the damaged one so I could repair it. The team was friendly professional and took responsibility for their product. It's been a long time since I had customer service like this and I appreciate it so much. They just made a customer for life.

Respuesta de Boody US
This is one of those companies that…
This is one of those companies that truly cares about the customer, great clothes, very helpful customer service, and if you run into any issues rest assured they will be taken care of immediately…..👕🩳

Respuesta de Boody US
I love Boody clothing and…
I love Boody clothing and undergarments! I love the feel, durability, and quality of each of my purchases (for a few years now): bras, underwear, shorts, sweatpants, sweatshirt, and zip up sweatshirt. Thank you!

Respuesta de Boody US
I have only good things to say about…
I have only good things to say about Boody! Their products are beautifully designed, extremely comfortable, and eco-friendly. Their customer service department is excellent…always prompt and attentive in terms of resolving any issues. I highly recommend this company and their products!!

Respuesta de Boody US
Ordered one bra and a pair of panties
Ordered one bra and a pair of panties. Loved the bra. Panties a little too deep for me. Ordered Two more bras and the briefs. Perfect except ordered wrong bras. Excellent customer service! Reordered correct bras and returned tshirt bras which I love but would never fit me. I am singing your praises and will continue doing business with your company~thanks to my niece who put me on to you!😊

Respuesta de Boody US
Great customer service!
After purchasing a pair of Boody underwear on a trip and discovering how comfortable they were, I ordered a variety of their products online. One of the items did not fit well and I meant to return it, but I couldn't find the packing slip. I meant to contact them about it, but forgot until my return window had closed. I reached out and they were super nice about it, allowing me to return the one item, even though it was entirely my fault. In doing so, they earned a customer for life, as I greatly appreciate great customer service.

Respuesta de Boody US
Excellent customer service
Overall, I’ve been really happy with Boody products, first purchased at Natural Grocers, and then I ordered a few things online once I understood the sizing. Great customer service—prompt reply and resolution (offer to replace or refund) when I received a pair of underwear with some manufacturing flaws. Couldn’t be happier with the products and the outcome. Great for travel (quick drying, comfortable).

Respuesta de Boody US
I am so in love with the Boody brand
I am so in love with the Boody brand! They are yummy feeling and so very comfortable. I can't get enough!

Respuesta de Boody US
Great Customer Service
I had an issue with a bra I ordered from Boody. I emailed them and got a quick response. They shipped me a replacement quickly. I’m impressed by their customer service which way is better than their competitor Bamboo. This was all after a few months past the purchase date.

Respuesta de Boody US
I absolutely love these bras
I absolutely love these bras, I have so many bras because I order them and they are not comfortable but yours are so comfortable I will be ordering more for sure

Respuesta de Boody US
Great Experience with Reordering
Had a great experience with customer service re-ordering and shipping after my original order got lost in the mail. 10/10 would recommend!

Respuesta de Boody US
Exactly what I wanted
Often when making a first time purchase online I am very hesitant. As I am sure, we all have had the experience of being disappointed. So for me, finding a company I can trust is very important. After my first Boody purchase I became a loyal customer. And now I continue the wonderful experiences of receiving exactly what I want. However, there is one exception. A padded bra I received had a side interior slit. Presumably so that one could remove the padding, which I attempted to do. But after removing most of the padding, at the very end, it was stitched into the bra. Most peculiar and I simply don’t understand why….

Respuesta de Boody US
Service that delivers
Boody’s customer service experience was top notch. They did what they said they would and on time. Great job, Boody. Your service quality is as good as your product quality!

Respuesta de Boody US
Boody Is my go-to for undergarments in…
Boody Is my go-to for undergarments in clothing. I absolutely love their leggings, their underwear, and their bras. Their customer service is incredible and unlike any other customer service I have experienced. They are always extremely kind, efficient, and respond quickly. 10/10.

Respuesta de Boody US
The Customer Happiness girl was really…
The Customer Happiness girl was really awesome, and she took the time to take care of all my needs and help me a lot. The boody products are so well designed and made, that you just feel so comfy in them, day and night, and at the same time they look super sexy on me, and they and their jet black color last for years and years, many hundreds of washings and wearings and .....heheheee. Yeah baby!!!

Respuesta de Boody US
Greenwashing at its best
While I would love to give this underwear a five-star review because it definitely is five star underwear, I am so not impressed with customer service, nor the fact there is so much excess labeling, tags, and packaging. I wish I could attach pictures to this site where I could show all of the crap that I had to get rid of just to get to the underwear. The Boody underwear that I have had for several years was given to me and did not come with all this garbage. Boody offers a 15% off online coupon if you sign up to get all their emails. I did so. However, no coupon code appeared. Most sites that offer this type of thing give you the coupon code immediately so you can use it when you check out. I contacted the company and did not complete my order the first time because I was hoping I would get the discount code. They contacted me the next day with a coupon code but when I went to apply it, the order page locked up and I was unable to complete the order so I deleted it and started over. However, even after entering the coupon code that I was sent, absolutely nothing happened and I was charged full price. I contacted customer service again and they did absolutely nothing. Why don't you just try refunding me the 15% you promised me?
In addition to that, when I received the underwear each individual pair of underwear came with a sewn-in completely irritating plastic / nylon tag in the back. The instructions on this little tag say that all you have to do is gently stretch the waistband and you can just pull the thread out with your fingers. Nope. I spent half an hour with a stitch picker getting the tags out of 10 pairs of underwear. These didn't come with the pairs that I was given several years ago so this must be some new stupidity they thought up, and it's redundant because the same information is stamped directly on to the inside of the panties. Plus, each pair of panties has a cardboard tag on it with a barcode. The same barcode appears on the non recyclable plastic packaging that each pair of panties came with. The packaging says it's biodegradable. Green washing! In order for this material to biodegrade it has to sit out in the sun and rain for about 6 months. And the plastic barcode label that is stuck to the packaging does NOT biodegrade. Is anyone actually attempting to biodegrade this Packaging? I doubt it. Just more crap in the landfill, along with the cardboard tags which I threw into my wood stove. And, of course, each cardboard tag is attached with yet more plastic. I'm really not impressed, Boody. Up until now I had thought more of this company. All that said, I will probably buy this underwear in the future because I really like the material and it's very comfortable, but please stop greenwashing! Your marketing department must know that 99.99% of people are going to just throw all the packaging into the landfill, so whatever marketing "genius" at your company thought that it was a great idea to put something in "biodegradable" packaging, think again. (I am a Master Recycler in two states. Yes, there is actually a course where we are taught about this type of green washing.) #4 film plastic IS recyclable at most grocery stores in those states/ countries that actually care about the environment. In conclusion, while I do like your underwear, your marketing and customer service are subpar.

Respuesta de Boody US
Great service!
First time order and size didn’t work. Service rep was responsive and made it Easy to exchange. The items I did keep are great so far. Thanks

Respuesta de Boody US
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







