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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I love the Boody brand, so comfortable and so many options. I love wireless bras, so much better for all women. The fabric is soft and doesn’t irritate your skin.Delivery was a nightmare, that was no... Ver más

Valorada con 5 estrellas sobre 5

I recently had a lumpectomy and radiation. After completing radiation, I needed new bras as my bras and sports bras were very uncomfortable. I came across the Boody website and found their recovery br... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Boody is an amazing company. I am really impressed with their desire to not create waste and their transparency about why items are currently unavailable and when one can expect to hear back from them... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My experience was great. I had to return the product and there was a small glitch with the system. The customer service team was very accomodating and processed a refund the same day.

Información sobre la empresa

  1. Tienda de ropa
  2. Tienda de ropa para bebés
  3. Tienda de ropa para hombres
  4. Tienda de ropa para mujeres

Escrito por la empresa

Make yourself comfortable. ☁️ Underwear, loungewear and apparel 🌱Certified Organically Grown Bamboo Viscose 🌎 Proudly B Corp and 1% For The Planet


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

386 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 66% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Both my partner and I love Boody

Both my partner and I love Boody, it’s such nice quality and so comfortable.
I’ve tried others, nothing compares! I still have pants that look great from 3.5 years ago!

14 de septiembre de 2025
Opinión espontánea
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Respuesta de Boody US

We’re so happy to hear this, thank you for sharing Julie. It means the world to know that both you and your partner love Boody, and that your pieces have stayed comfy and looking great for years!

Longevity and quality are exactly what we strive for, so we're glad to hear we're ticking those boxes for you! Thank you again Julie.

Valorada con 5 estrellas sobre 5

The quality of the products is amazing

The quality of the products is amazing. Super comfy! Love the work the company is doing and everything was shipped on time.

30 de agosto de 2025
Opinión espontánea
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Respuesta de Boody US

So pleased to hear this Meredith! Thank you for taking the time to share your kind feedback with us. We're excited to continue bringing you comfy goodness - thank you for your support!

Valorada con 5 estrellas sobre 5

great customer service

awesome customer service! i had an issue with sizing, and customer service was very generous and understanding towards me and helped me get the righty size free of charge. never had such a great experience:)

4 de septiembre de 2025
Opinión espontánea
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Respuesta de Boody US

Thanks so much for sharing, Caroline. We’re so glad we could help you find the perfect fit and make your experience a positive one!

Your kind words mean a lot, and we’re thrilled to have you as part of the Boody community!

Valorada con 5 estrellas sobre 5

Customer for life

After receiving my order, my bra strap snapped instantly. I was so disappointed since I was looking forward to my new item. I contacted the customer service team and they took care of me same day. They instantly sent me a new one and let me keep the damaged one so I could repair it. The team was friendly professional and took responsibility for their product. It's been a long time since I had customer service like this and I appreciate it so much. They just made a customer for life.

26 de agosto de 2025
Opinión espontánea
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Respuesta de Boody US

Hi Christina, thank you for sharing your experience! We’re so sorry to hear your bra arrived with an issue, but we’re glad our Community Happiness Team could make it right quickly.

It means a lot to hear our support made such a difference, and we’re thrilled to have you as part of the Boody family!

Valorada con 5 estrellas sobre 5

This is one of those companies that…

This is one of those companies that truly cares about the customer, great clothes, very helpful customer service, and if you run into any issues rest assured they will be taken care of immediately…..👕🩳

2 de septiembre de 2025
Opinión espontánea
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Respuesta de Boody US

Hi Peter, thank you so much for your kind words. We love hearing that our clothes and customer service hit the mark for you!

It’s always our goal to make things right quickly, so knowing it made a difference for you really means a lot. Thank you again!

Valorada con 5 estrellas sobre 5

I love Boody clothing and…

I love Boody clothing and undergarments! I love the feel, durability, and quality of each of my purchases (for a few years now): bras, underwear, shorts, sweatpants, sweatshirt, and zip up sweatshirt. Thank you!

26 de agosto de 2025
Opinión espontánea
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Respuesta de Boody US

Thanks so much for your wonderful review. We’re thrilled to hear you’ve been enjoying your Boody pieces over the years!

Knowing our garments feel good, last well, and make you happy really makes our day. We can’t wait to keep bringing you pieces you love!

Valorada con 5 estrellas sobre 5

I have only good things to say about…

I have only good things to say about Boody! Their products are beautifully designed, extremely comfortable, and eco-friendly. Their customer service department is excellent…always prompt and attentive in terms of resolving any issues. I highly recommend this company and their products!!

18 de agosto de 2025
Opinión espontánea
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Respuesta de Boody US

Hi Jane, thank you so much for your thoughtful review! We’re thrilled to hear you love our products and that our Community Happiness Team could provide a positive experience for you!

Your support means the world to us, and we’re so glad you’re enjoying all things Boody!

Valorada con 5 estrellas sobre 5

Ordered one bra and a pair of panties

Ordered one bra and a pair of panties. Loved the bra. Panties a little too deep for me. Ordered Two more bras and the briefs. Perfect except ordered wrong bras. Excellent customer service! Reordered correct bras and returned tshirt bras which I love but would never fit me. I am singing your praises and will continue doing business with your company~thanks to my niece who put me on to you!😊

18 de agosto de 2025
Opinión espontánea
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Respuesta de Boody US

Hi Sandra, thank you so much for sharing your experience! We’re so happy to hear you love your bras and that our Community Happiness Team could make returns and exchanges easy for you.

We really appreciate your kind words and your support! We can’t wait to keep providing you with comfortable, eco-friendly pieces you love, and also a big thanks to your niece for connecting us!

Valorada con 5 estrellas sobre 5

Great customer service!

After purchasing a pair of Boody underwear on a trip and discovering how comfortable they were, I ordered a variety of their products online. One of the items did not fit well and I meant to return it, but I couldn't find the packing slip. I meant to contact them about it, but forgot until my return window had closed. I reached out and they were super nice about it, allowing me to return the one item, even though it was entirely my fault. In doing so, they earned a customer for life, as I greatly appreciate great customer service.

25 de agosto de 2025
Opinión espontánea
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Respuesta de Boody US

Hi Ellie, thank you so much for your kind words! We’re thrilled to hear you enjoyed your Boody pieces and that our Community Happiness Team could help make your return easy, even after the return window had closed.

We really appreciate your support and are so happy to have earned your trust. We look forward to keeping you comfy in Boody for years to come!

Valorada con 5 estrellas sobre 5

Excellent customer service

Overall, I’ve been really happy with Boody products, first purchased at Natural Grocers, and then I ordered a few things online once I understood the sizing. Great customer service—prompt reply and resolution (offer to replace or refund) when I received a pair of underwear with some manufacturing flaws. Couldn’t be happier with the products and the outcome. Great for travel (quick drying, comfortable).

25 de agosto de 2025
Opinión espontánea
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Respuesta de Boody US

Hi Vicki! We're so happy to hear you’re enjoying your Boody pieces, and we're so glad we could sort the underwear mix-up quickly.

Love hearing that they’re coming in handy for travel too, comfy and quick-drying makes life easier! Thank you again for your kind words!

Valorada con 5 estrellas sobre 5

I am so in love with the Boody brand

I am so in love with the Boody brand! They are yummy feeling and so very comfortable. I can't get enough!

15 de agosto de 2025
Opinión espontánea
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Respuesta de Boody US

Thank you so much for your lovely feedback, Mary! We’re thrilled to hear you’re enjoying the comfort and feel of our products. Your support means so much to us, and we can’t wait to keep bringing you pieces you love.

Valorada con 5 estrellas sobre 5

Great Customer Service

I had an issue with a bra I ordered from Boody. I emailed them and got a quick response. They shipped me a replacement quickly. I’m impressed by their customer service which way is better than their competitor Bamboo. This was all after a few months past the purchase date.

22 de agosto de 2025
Opinión espontánea
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Respuesta de Boody US

Thank you for sharing your experience, Dora. We’re glad we could resolve your issue quickly, and that our team could assist you even after some time had passed.

Your kind words mean a lot, and we’re delighted to hear our service stood out for you!

Valorada con 5 estrellas sobre 5

I absolutely love these bras

I absolutely love these bras, I have so many bras because I order them and they are not comfortable but yours are so comfortable I will be ordering more for sure

21 de agosto de 2025
Opinión espontánea
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Respuesta de Boody US

Thank you so much for your kind words, Debra. We’re delighted to hear that you’ve found our bras so comfortable, that’s exactly what we aim for.

We truly appreciate your support and look forward to helping you with your next order!

Valorada con 5 estrellas sobre 5

Great Experience with Reordering

Had a great experience with customer service re-ordering and shipping after my original order got lost in the mail. 10/10 would recommend!

30 de julio de 2025
Opinión espontánea
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Respuesta de Boody US

Thank you so much for sharing your experience with us Maggie! We're so pleased to hear that our Community Happiness Team were able to organise a reshipment for your missing parcel.

Your support means the world. Thank you again!

Valorada con 4 estrellas sobre 5

Exactly what I wanted

Often when making a first time purchase online I am very hesitant. As I am sure, we all have had the experience of being disappointed. So for me, finding a company I can trust is very important. After my first Boody purchase I became a loyal customer. And now I continue the wonderful experiences of receiving exactly what I want. However, there is one exception. A padded bra I received had a side interior slit. Presumably so that one could remove the padding, which I attempted to do. But after removing most of the padding, at the very end, it was stitched into the bra. Most peculiar and I simply don’t understand why….

16 de agosto de 2025
Opinión espontánea
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Respuesta de Boody US

Thank you so much for sharing your thoughts with us Kathy. We truly appreciate your honesty and kind words.

We completely understand the hesitation around ordering online, but we're so pleased to hear that you felt confident and satisfied after your first purchase with us!

As for the slit at the side of the cup, we completely understand why one would think it's there to give the option to remove the internal padding. Our padding is secured at only the base of the cup, which allows for our signature four-way stretch - something that wouldn't be possible if the cup were sewn all the way around.

We've added the hole to provide easier accessibility to the cup, should it fold or move over time. That said, we totally hear you and will pass this valuable feedback on to our team.

Thank you again for your continued support, Kathy. We're so grateful to have you in our community!

Valorada con 5 estrellas sobre 5

Service that delivers

Boody’s customer service experience was top notch. They did what they said they would and on time. Great job, Boody. Your service quality is as good as your product quality!

15 de agosto de 2025
Opinión espontánea
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Respuesta de Boody US

Thank you so much for your kind feedback, Shelly! We're so happy to hear of your satisfaction with our Community Happiness Team - that means the world to us.

Also, so happy to hear you're loving the fit and feel of your pieces, what a win!

Valorada con 5 estrellas sobre 5

Boody Is my go-to for undergarments in…

Boody Is my go-to for undergarments in clothing. I absolutely love their leggings, their underwear, and their bras. Their customer service is incredible and unlike any other customer service I have experienced. They are always extremely kind, efficient, and respond quickly. 10/10.

13 de agosto de 2025
Opinión espontánea
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Respuesta de Boody US

Thank you so much for your lovely feedback Allison! We’re thrilled to hear that Boody is your go-to, and that our customer service has stood out for you. It really means a lot to our team to know that the support we provide makes a difference.

We’re so grateful for your support and for being part of the Boody community!

Valorada con 5 estrellas sobre 5

The Customer Happiness girl was really…

The Customer Happiness girl was really awesome, and she took the time to take care of all my needs and help me a lot. The boody products are so well designed and made, that you just feel so comfy in them, day and night, and at the same time they look super sexy on me, and they and their jet black color last for years and years, many hundreds of washings and wearings and .....heheheee. Yeah baby!!!

1 de agosto de 2025
Opinión espontánea
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Respuesta de Boody US

Thank you so much for your kind words Lee. We’re really happy to hear our Community Happiness Team made a difference. It’s amazing to hear that you love how comfy and durable our pieces are!

We appreciate you being part of the Boody community and sharing your experience with us!

Valorada con 3 estrellas sobre 5

Greenwashing at its best

While I would love to give this underwear a five-star review because it definitely is five star underwear, I am so not impressed with customer service, nor the fact there is so much excess labeling, tags, and packaging. I wish I could attach pictures to this site where I could show all of the crap that I had to get rid of just to get to the underwear. The Boody underwear that I have had for several years was given to me and did not come with all this garbage. Boody offers a 15% off online coupon if you sign up to get all their emails. I did so. However, no coupon code appeared. Most sites that offer this type of thing give you the coupon code immediately so you can use it when you check out. I contacted the company and did not complete my order the first time because I was hoping I would get the discount code. They contacted me the next day with a coupon code but when I went to apply it, the order page locked up and I was unable to complete the order so I deleted it and started over. However, even after entering the coupon code that I was sent, absolutely nothing happened and I was charged full price. I contacted customer service again and they did absolutely nothing. Why don't you just try refunding me the 15% you promised me?
In addition to that, when I received the underwear each individual pair of underwear came with a sewn-in completely irritating plastic / nylon tag in the back. The instructions on this little tag say that all you have to do is gently stretch the waistband and you can just pull the thread out with your fingers. Nope. I spent half an hour with a stitch picker getting the tags out of 10 pairs of underwear. These didn't come with the pairs that I was given several years ago so this must be some new stupidity they thought up, and it's redundant because the same information is stamped directly on to the inside of the panties. Plus, each pair of panties has a cardboard tag on it with a barcode. The same barcode appears on the non recyclable plastic packaging that each pair of panties came with. The packaging says it's biodegradable. Green washing! In order for this material to biodegrade it has to sit out in the sun and rain for about 6 months. And the plastic barcode label that is stuck to the packaging does NOT biodegrade. Is anyone actually attempting to biodegrade this Packaging? I doubt it. Just more crap in the landfill, along with the cardboard tags which I threw into my wood stove. And, of course, each cardboard tag is attached with yet more plastic. I'm really not impressed, Boody. Up until now I had thought more of this company. All that said, I will probably buy this underwear in the future because I really like the material and it's very comfortable, but please stop greenwashing! Your marketing department must know that 99.99% of people are going to just throw all the packaging into the landfill, so whatever marketing "genius" at your company thought that it was a great idea to put something in "biodegradable" packaging, think again. (I am a Master Recycler in two states. Yes, there is actually a course where we are taught about this type of green washing.) #4 film plastic IS recyclable at most grocery stores in those states/ countries that actually care about the environment. In conclusion, while I do like your underwear, your marketing and customer service are subpar.

9 de agosto de 2025
Opinión espontánea
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Respuesta de Boody US

Hi Diane,

Thank you for taking the time to share such detailed feedback.

We’re pleased to hear you enjoy the comfort and quality of your Boody underwear, but we’re truly sorry that the checkout process, packaging, and your interaction with our team left you feeling frustrated. That’s not the experience we want for our customers, especially for someone who clearly values sustainability as much as you do.

Regarding your discount code, when you subscribed, we sent your unique welcome code via email. As per the offer’s terms on our website, it can’t be combined with other promotions, and your order already had a 25% offer applied (which was greater than the 15% code). We completely understand how this could have been unclear at the time, and we’re sorry for the confusion and the effort you spent trying to redeem it.

On packaging, we take sustainability seriously, but we also know it is a journey.

Since becoming a certified B Corp and ranking #3 highest in the apparel industry globally, we have made several changes to reduce our impact.

Our product packaging has transitioned to home-compostable cornstarch bags, which can break down in a composting environment if the barcode label is removed first. We recognise that not everyone has access to composting, so we are now moving to packaging made from 100% recycled ocean-bound plastic, which can be recycled with soft plastics where facilities exist and also supports ocean clean-up. Our shipping satchels are made from a combination of cassava-based material and post-consumer recycled plastic designed to biodegrade even in landfill conditions without leaving harmful residues. For garment attachment, we use small plastic pins to prevent damage to the product during transit, and we are actively seeking more sustainable alternatives. Hangtags and garment labels are required by law for hygiene and product information, but we have reduced the amount of cardboard we use across our range and provide instructions to make label removal easier for customers.

We share this detail because we want to be transparent about what we are doing now and what we are working on next, and we welcome ideas from customers like you on how we can continue to reduce waste without compromising product quality or meeting legal requirements.

We’ve also reached out to you directly with a goodwill gesture to thank you for your feedback and to hopefully improve your next experience with us.

Thank you again for holding us to account. Feedback like yours helps us keep moving toward better solutions for people and the planet.

With Gratitude,
~ Team Boody

Valorada con 5 estrellas sobre 5

Great service!

First time order and size didn’t work. Service rep was responsive and made it Easy to exchange. The items I did keep are great so far. Thanks

21 de julio de 2025
Opinión espontánea
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Respuesta de Boody US

Thank you for sharing your experience! We’re glad our team could make the exchange process easy for you, and happy to hear you’re enjoying the items you kept.

We appreciate you giving Boody a try and look forward to keeping you comfortable!

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