I love the Boody brand, so comfortable and so many options. I love wireless bras, so much better for all women. The fabric is soft and doesn’t irritate your skin.Delivery was a nightmare, that was no... Ver más
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Consulta las opiniones de los clientes
I recently had a lumpectomy and radiation. After completing radiation, I needed new bras as my bras and sports bras were very uncomfortable. I came across the Boody website and found their recovery br... Ver más
La empresa ha respondido
Boody is an amazing company. I am really impressed with their desire to not create waste and their transparency about why items are currently unavailable and when one can expect to hear back from them... Ver más
La empresa ha respondido
My experience was great. I had to return the product and there was a small glitch with the system. The customer service team was very accomodating and processed a refund the same day.
Información sobre la empresa
Escrito por la empresa
Make yourself comfortable. ☁️ Underwear, loungewear and apparel 🌱Certified Organically Grown Bamboo Viscose 🌎 Proudly B Corp and 1% For The Planet
Información de contacto
Australia
- boody.com
4,7
Excelente
386 opiniones
Ha contestado el 66% de las opiniones negativas
Suele responder en menos de 2 semanas
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Love the feel of the fabric the clothes…
Love the feel of the fabric the clothes are made from. My most recent purchase of sleep pants and tops are so comfy, and the customer service is excellent.
7 de julio de 2025
Opinión espontánea
Respuesta de Boody US
Thanks so much for sharing, Rosie. We’re thrilled to hear you’re loving the feel of our fabric, and that your new sleep pants and tops are keeping you comfy. And we’re so glad our Community Happiness Team were able to help you out!
We really appreciate you being part of the Boody family!
The Boody Team is always so kind!
The Boody Team is always so kind and responsive. I always feel cared for and it will always keep me coming back for more amazing clothing.
28 de julio de 2025
Opinión espontánea
Respuesta de Boody US
This means the world to us, thank you Alanna! We're so glad to hear you've felt cared for and supported. Creating thoughtful experiences (and comfy clothing!) is what we're all about.
We can’t wait to welcome you back again soon!
Very understanding and patient
Very understanding and patient. Return and exchange process was simple and quick.
30 de julio de 2025
Opinión espontánea
Respuesta de Boody US
Thank you for your kind words, Lisa! We’re glad to hear the return and exchange process was easy and that our team could support you with patience and understanding. We really appreciate your feedback!
Absolutely exceptional!
Absolutely exceptional customer service. The products are buttery soft, comfortable, and breathable.
I highly recommend recommending using their products!
I have trashed everything and I only have this brand!
19 de junio de 2025
Opinión espontánea
Respuesta de Boody US
Thank you so much for this thoughtful feedback! We're thrilled to hear you've had such a positive experience with both our Community Happiness team and our products.
Knowing Boody has earned a place as your everyday go-to truly means the world to us. We’re so grateful to have you in the community!
This company is amazing
This company is amazing, their clothing is incredibly made and they are quick at solving any concerns that might come up. I will continue to purchase their underwear. The best I have ever purchased
21 de julio de 2025
Opinión espontánea
Respuesta de Boody US
Thank you so much for your kind words and ongoing support, Lesley!
We're so glad to hear you're enjoying the quality of our clothing and that our team has been able to support you when needed. It means a lot to have your continued trust, we’re so grateful to have you in the Boody community!
Great product
Great product, very comfortable, natural fabric, lots of colors...just love it
1 de julio de 2025
Opinión espontánea
Respuesta de Boody US
Thank you so much, Julie! We're thrilled to hear you're loving the comfort, fabric, and colours of your Boody wear.
It means the world to us to know our pieces are hitting the mark for you. We truly appreciate your support!
Quality and comfort
First and foremost I really like the comfort and quality of the bras. A few years ago a good friend recommended and thought I would like them, and she was right. Also appreciate the response and help when I had a problem with an order. Highly recommend both the company and the bras. I have not yet tried any other products from Boody.
22 de julio de 2025
Opinión espontánea
Respuesta de Boody US
Thank you so much for the kind words and recommendation, Kelly, we’re so glad your friend pointed you our way!
It’s lovely to hear you’ve been enjoying the comfort and quality of our bras, and that our team could support you when you needed a hand.
We’d love for you to explore more from the range when you're ready!
Boody is a great comopany!
Although I ended up not loving one of the items I ordered (the bra padding got completely skewed around when I washed and dried the article), the quick response and several discussions I had with staff were very helpful and made me feel like a valued customer. They handled my criticisms with utmost respect and attention. They also are in the process of finding a 'fix' for my criticism in future versions of the item. They are a great company to do business with!
21 de julio de 2025
Opinión espontánea
Respuesta de Boody US
We really appreciate you sharing this, both the honest feedback and the kind words. While we're sorry to hear one of the items didn’t quite meet expectations, we're so glad our team could turn things around and make you feel supported!
It means a lot to know you felt heard and respected, and we’re grateful to have you as part of the Boody community. Your support means the world to us!
Customer for life
I’ve ordered a few times from this brand because of the great quality and comfort. There was one pair of underwear missing from my recent order, (which was totally understandable, because it was a large order), and they were SUPER FAST to resolve the issue. TOP NOTCH customer service!!! I have never had a response quicker than I got from Boody via email. The whole correspondence was done within 20 minutes, which blew my mind. Thanks again!
16 de julio de 2025
Opinión espontánea
Respuesta de Boody US
Thank you so much for your kind words, it truly means a lot!
While we're sorry there was a hiccup with your order, we're so glad our team could sort it out quickly and leave a positive impression, and we’re thrilled to have you coming back for the quality and comfort!
Your support is so valuable to us. Thank you!
I was sure that the first bra was…
I was sure that the first bra was malformed/pattern error, and returned it. The replacement arrived and it is no different. The scoop of the front is the same as the scoop of the back. I don't want my breasts to be unsupported by this insane pattern. Somehow, I was told by someone that patterns vary by color. That is very weird. Now I know that I cannot buy any more bras from Boody, and I am very disappointed.
16 de julio de 2025
Opinión espontánea
Product sizing significantly inconsistent and customer service response was condescending.
I started ordering a few products from Boody last summer and found a couple that I love, specifically the classic bamboo panties (not the Lyolyte). Over the past year they have consistently been my favorite undies, so I ordered 3 more pairs and they are much smaller ( to be clear I ordered all the same size as my own weight has not changed). When the new panties arrived and I put the first pair on they felt significantly tighter, so I held them up to my original pair, and then measured, and they were more than a full inch narrower at the waist. This seemed like a legitimate issue to me but when I contacted customer support I was told that I was just 'feeling' like they were tighter and to expect some variation. I was also told to use the sizing chart which was a moot point since I'd already ordered a pair previously. When I sent pictures of the panties showing the measured size difference, customer service seemed interested and asked me to send them the Batch number. They offered to help me return the panties and told me there would be a 9.95 charge for returning them. I asked if that charge could be waived since I believed the fault to be in the product. I was told my request would be forwarded to a different department or area and I have not heard from them again. No product is worth the condescending and resistant customer service. I will not be buying from them again.
12 de julio de 2025
Opinión espontánea
Respuesta de Boody US
Hi Kelly,
Thank you for taking the time to share such detailed and thoughtful feedback.
We’re truly sorry that your recent experience with our sizing and support didn’t meet the standard you deserve.
Our team’s aim is always to offer support that’s helpful and respectful, and we’re disappointed to hear that you felt your concerns were minimized. Your insight about the sizing is valid, and it’s helped us raise the issue internally for review.
Boody’s Seamfree manufacturing process and bamboo-based fabric are part of our commitment to sustainability and comfort, but we also acknowledge that these practices can sometimes result in subtle variations between batches. That doesn’t lessen the frustration when something feels off, especially when you're reordering a trusted favorite.
We’ve followed up directly and refunded your order in full, regardless of return status, because we believe in standing by our customers when things don’t go as expected.
Thank you again for helping us improve. Should you decide to give Boody another chance down the road, we’d love the opportunity to ensure a better experience.
With Gratitude,
~ Team Boody
Lost order from. 06/28
My order took almost 3 weeks to be delivered but I love the products so I'm happy with my purchase.
27 de junio de 2025
Opinión espontánea
Respuesta de Boody US
Hi Lisa,
Thank you for taking the time to share your experience, and we’re truly sorry for the frustration caused during your order’s transit.
We’ve looked into your order placed on June 28th and can confirm it shipped via Economy on June 30th and was delivered by FedEx on Monday, July 14th, within the 6–10 business day timeframe outlined in our shipping policy.
That said, we completely understand how stressful it can be when tracking details are unclear or suggest delays. While we do rely on carrier updates once a parcel is in transit, our team should always aim to provide reassurance and timely support when things don’t go smoothly. We're sorry if our response fell short here.
We’ve sent you an email to follow up directly and make this right. We truly appreciate your patience and support.
With Gratitude,
~ Team Boody
Boody team rocks!
Boody products are some of the most comfortable personal items I've ever worn. So comfortable during the hot summers and workouts. Also, their customer service is next level. Highly recommend their products and their company, every interaction with them has been a pleasure.
4 de julio de 2025
Opinión espontánea
Respuesta de Boody US
Thanks so much for the kind words! We're thrilled to hear you're loving the comfort of Boody and that our team has made each interaction a great one. We appreciate your support!
Boody has great products
Boody has great products. I love my underwear and all other products I have purchased.
When I have a question I get an answer very quickly.
8 de mayo de 2025
Opinión espontánea
Respuesta de Boody US
Thank you so much for sharing your experience with us, Carmen! We're so glad to hear you're loving your Boody pieces and that our team has been quick and responsive to your queries.
Your support truly means a lot to us, thank you again!
The service is friendly but I was uncomfortable
The service is friendly but I was unable to exchange 3 pairs of boy shorts still in their packages for 2” seamless under shorts.
I found that the boy short rode up each side of my bottom and was really uncomfortable. Sorry to be negative but they don’t fit me well.
25 de junio de 2025
Opinión espontánea
Broken Bra Replaced, Great Service
A t-shirt bra I had only worn a couple of time broke. The strap just broke loose at the back of the bra and I was, first, floored as Boody's quality is amazing. I inquired about an exchange and, even though the bra arrived in January and it was now June, they took care of me and sent me a new bra and told me to keep the broken one and try to fix. I LOVE Boody clothing, socks, bras and underwear and will until I die.
22 de junio de 2025
Opinión espontánea
Respuesta de Boody US
We really appreciate you taking the time to share your experience with us. While we are saddened to hear that your bra strap unfortunately gave way, we're very pleased to hear that our team were able to organise a prompt resolution for you!
Your understanding is so valuable to us, and we're so grateful for your continued support. Again, thank you very much!
I like the allergen friendly products…
I like the allergen friendly products and eco friendly idea.
25 de junio de 2025
Opinión espontánea
Respuesta de Boody US
We appreciate this, Diana. Thank you very much for taking the time to share your thoughts. We're so grateful for your support!
I love my new underwear
I love my new underwear. It feels so good, just the right amount of support. And I love that it is bamboo and natural. I really wish that the underwear came in more fun colors other than just neutrals. Every time I have ordered the blue has been sold out. The first time I ordered my bras were not the right size and the return process was very easy. I definitely think the bras run a little bit small. The underwear is accurate sizing. I also purchased some new pajamas and love how cool and comfortable they feel.
30 de junio de 2025
Opinión espontánea
Respuesta de Boody US
Thank you for taking the time to share your thoughtful feedback with us, Laura! We're really glad to hear you're loving your new underwear.
We appreciate the sizing heads up, and your fun colour suggestions! We'll be sure to pass both on to our Design Team.
A little note, our products are actually mostly made of Bamboo, not cotton! You can read more about this on our website, under the 'Why Bamboo' tab!
Again, we really appreciate you sharing your thoughts with us! Thanks, Laura.
Great bra
My first order never showed up even though the tracking said delivered. I emailed customer service and received a response within a few minutes of my email. They resent my order and rushed the delivery. My order arrived quickly and I LOVE the bra. It is cute and comfortable. I will definitely be a repeat customer. Thank you!
22 de junio de 2025
Opinión espontánea
Respuesta de Boody US
Thank you so much for your lovely feedback! We’re really sorry to hear your first order went missing, but so glad our team could turn it around quickly for you.
It’s amazing to hear you’re loving the bra! We can’t wait to welcome you back for your next order.
Thanks again for giving us a chance to make things right. We’re so grateful to have you as part of the Boody community!
With Gratitude,
Team Boody
Great shopping experience
Great shopping experience, quality product, and subsequent customer service experience! Can recommend shopping here in the future
10 de junio de 2025
Opinión espontánea
Respuesta de Boody US
Thank you very much for your kind review, Erin! We're really pleased to hear of your positive experience with our Community Happiness Team. Your support is invaluable to us!
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