I love the Boody brand, so comfortable and so many options. I love wireless bras, so much better for all women. The fabric is soft and doesn’t irritate your skin.Delivery was a nightmare, that was no... Ver más
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Consulta las opiniones de los clientes
I recently had a lumpectomy and radiation. After completing radiation, I needed new bras as my bras and sports bras were very uncomfortable. I came across the Boody website and found their recovery br... Ver más
La empresa ha respondido
Boody is an amazing company. I am really impressed with their desire to not create waste and their transparency about why items are currently unavailable and when one can expect to hear back from them... Ver más
La empresa ha respondido
My experience was great. I had to return the product and there was a small glitch with the system. The customer service team was very accomodating and processed a refund the same day.
Información sobre la empresa
Escrito por la empresa
Make yourself comfortable. ☁️ Underwear, loungewear and apparel 🌱Certified Organically Grown Bamboo Viscose 🌎 Proudly B Corp and 1% For The Planet
Información de contacto
Australia
- boody.com
Ha contestado el 66% de las opiniones negativas
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I originally left a message upset about…
I originally left a message upset about their return policy, having no exceptions for the return shipping even if something is not mentioned in their description. However, they were allowed me to exchange it for free, and I am really appreciative that they went above and beyond to satisfy one customer, so I revise my review and recommend this company.

Respuesta de Boody US
Shopping with Boody was very easy
Shopping with Boody was very easy: the website's UX design is very intuitive, making it easy to navigate; the checkout and payment processing systems is standard, and it conveniently allows for multiple methods of payments; the media showcasing the merchandise is true to the product's quality and offers multiple perspectives of the merchandise for better viewing; and shipping and delivery was sufficiently speedy, and the tracking systems was at par with today's standards.
Although, not so much of a fault as it is a concern, supply could run short for in-demand merchandise(s), which may be inconvenient for many.
Overall, I haven't had a bad experience as of yet, thus I'll positively recommend shopping with Boody not only for the overall shopping experience, but as well as for their mission and the nature of the business' practices, which is sustainability, environmental consciousness, and quality.

Respuesta de Boody US
I love Boody.
I love Boody so much. There products are wonderful, natural fibers, well designed, and so comfortable. They are well priced for the level of quality. Even their customer service is top notch, which is a rarity nowadays.

Respuesta de Boody US
I made an error when i placed my order
I made an error when i placed my order. I keyed my email in wrong! They helped me find my order and it arrived in a very timely manner! The fabric is wonderful. I’ve been wearing the leggings and undies for years and they hold up very well through all the washing

Respuesta de Boody US
I love all my products from Boody
I love all my products from Boody. Good quality and healthy for my body. I only wish you offered more plus size options. The XL leggings fit but are almost too small. :)

Respuesta de Boody US
I very much love the fabrics of the…
I very much love the fabrics of the products I've purchased. They are soft and don't aggravate my nerve pain. I would buy more products if they came in tall sizes or expanded their 2XL line. I would replace all of my tshirts with these but it's just not possible if they aren't in a tall size.

Respuesta de Boody US
Super kind and of service 100%…
Super kind and of service 100% satisfied with customer service I will be a costumer for life, the quality of products is amazing and on top of that customer service is of great help.

Respuesta de Boody US
Pleasantly surprised
I’ve purchased a few times, and the quality is always fantastic. My last shipment arrived damaged, and 2 items missing. I emailed the company, and they responded almost immediately. Within about a week, my replacements arrived. I was a bit skeptical my first time ordering (as IG and FB ads are always a crapshoot), but my items come nicely packaged, and quite quickly. And, as stated above, they didn’t even hesitate when I sent pics of the damaged/missing items. Excellent company!

Respuesta de Boody US
Customer Service …
Ordering was easy, and the product was delivered within the expected timeline
Unfortunately, the box arrived damaged on my first order, but the items inside were intact. I contacted customer service, and they immediately refunded me to ensure I had a great experience. I was pleasantly surprised by how responsive and helpful they were.
Because of that, I decided to order again—and did. Sadly, the second package arrived with ripped bags. While the products themselves appear untouched, it seems like an issue with the delivery service.
I also need to return/exchange the bras I ordered, as they were too small. Thankfully, the return process looks simple and hassle-free.
The timeline the above is (May 14–26).
I will be exchanging the bras for my wife today.

Respuesta de Boody US
Very prompt service
Very prompt service! Polite and very helpful. I love their products!

Respuesta de Boody US
Great Customer Service
I received my package, and it was mistakenly missing a couple of items. Boody customer service was helpful and I was able to get my items quickly.

Respuesta de Boody US
Best underwear and bra ever
Best underwear and bra ever: comfort and shape. So much care goes into every aspect of this business✨💖✨

Respuesta de Boody US
Great apparel and great team
I've liked Boody underwear and other clothing for years. However, I recently had a wonderful experience with their customer support that makes me even more of a fan. I had a pair of leggings that came apart at a leg cuff seam. I repaired it, but I thought I really should tell the company, because it was the first time anything I had owned of theirs had come apart. I was floored by their response. They asked for a photo, then thanked me for my feedback and gave me a credit for more Boody clothing. I hadn't expected anything like that sort of response. And then they checked in later just to see how I was doing. What an amazing crew of people.

Respuesta de Boody US
I am giving them an A+!
I mistakenly gave Boody an incorrect address. Although my order had already been sent out (they had done so almost immediately/SO efficient) they pursued getting the order to me with great diligence and keeping me "in the loop" as things progressed with the mail system, both initating and responding to my requests with multiple emails. The assistance I received to take care of my mistake was impressive. I did receive my order and love their products for the non-toxicity, exceptional comfort and great fit!

Respuesta de Boody US
I have encountered the best customer…
I have encountered the best customer service from this company. There responses are punctual and personal and I have been satisfied completely with the results as well as great products!
Will definitely continue to give them business!

Respuesta de Boody US
I had an issue with a product defect
I had an issue with a product defect, and I reached out to Boody's customer service. After providing a few photos of the issue, they promptly sent a replacement item. Their customer service is top notch!

Respuesta de Boody US
Great customer service
I ordered the wrong item and my customer experience was exceptional. And the fabric is so soft, no plastics.

Respuesta de Boody US
Great response time
My bra started to come undone in the straps and the team at Boody responded quickly to replace the item, I am grateful and would recommend them :)

Respuesta de Boody US
The customer service is fantastic
The customer service is fantastic! I had a couple of issues with delivery in Canada that were complicated but the patience, helpfulness and kindness of the staff was amazing.
I love the bras- so I keep ordering them. So comfortable. I’ve now branched out to shorts and shirts. Love their stuff and their staff!

Respuesta de Boody US
EXCELLENT SUPPORT
EXCELLENT SUPPORT! you can tell they really value their customers. I felt that with every order and help w/ an order that didn't go so well. Thru out all they are top tier!!! and the underwear and t shirts are fabulous!!

Respuesta de Boody US
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