From walking in the door we were made very welcome by all involved. The smiling lady took our details and informed us where to go, what to do and when. The whole experience was the same, well organi... Ver más
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Consulta las opiniones de los clientes
I recently took part in this cocktail-making class and it was a brilliant experience from start to finish. The team put so much effort into making it enjoyable, engaging, and well organised. The i... Ver más
Great service ! Great Food !Great staff ! Never left with a empty glass ! Beautiful setting on the beach front cant recommend enough. Perfect for my daughters Hen Party !
Dangerous unsafe RIP off from start to finish. Pick up is city centre but we were We were taken many miles out of town to a wilderness dirt track road outside the city limits and not around the city... Ver más
Información sobre la empresa
Escrito por la empresa
We're the ultimate party booking platform, connecting customers with thousands of great value, top quality venues, activities and experiences. Celebrate any and every special occasion, with the people that matter to you.
Información de contacto
Cumberland House, 35 Park Row, NG1 6EE, Nottingham, Reino Unido
- 01273 225 079
- info@bookaparty.com
- bookaparty.com
4,4
Excelente
558 opiniones
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Fizzbox awesome, third party companies not so much
Fizzbox awesome, third party companies not so much
Fizzbox's customer service is absolutely fantastic, exceptionally quick and helpful thoughout.
Active giggles was our third party company organising events in Bristol. While I appreciate things go wrong (started very late) there was a number of other issues including very poor communication prior to event and complete unawareness of the actual experience they were providing. Had it not been for Fizzbox's customer service this would be a 1 star review. Recommend avoiding active giggles.
27 de abril de 2024
Opinión espontánea
Respuesta de Bookaparty
Hello Miss Brown,
Thank you for taking the time to provide us with this valuable feedback.
We empathise with your frustrations and sincerely apologise that your experience with Active Giggles did not meet the usual level of service we expect from our providers.
Nonetheless, we are pleased to know that you found our customer service prompt and supportive in addressing your concerns.
Best wishes,
Danielle @ Fizzbox
Brilliant host at the event
Brilliant host at the event, representative made contact beforehand and met us there. He even got involved. Highly recommended experience, thank you.
25 de abril de 2024
Opinión espontánea
Respuesta de Bookaparty
Thank you so much for your brilliant review, Jessica!
Best wishes,
Danielle @ Fizzbox
What a fantastic venue 👌
What a fantastic drag queen show. venue. Not too packed. Fantastic atmosphere, great vibe. Fab music. Just can't fault it. Honestly if your looking for a great time definitely book this. We didn't stop laughing and dancing from start to finish.
27 de abril de 2024
Opinión espontánea
Respuesta de Bookaparty
We're so pleased to hear that you had a great time at your drag show booking! And thank you very much for taking the time to leave us this lovely review!
Best wishes,
Danielle @ Fizzbox
Great communication and flexibility
Great communication and flexibility. The activity was excellent and great value! Would use again!
27 de abril de 2024
Opinión espontánea
Respuesta de Bookaparty
Hey Matt,
Thank you so much for your wonderful feedback, we're so pleased you found the flexibility and communication great!
We look forward to seeing you on our marketplace in the future.
Best wishes,
Danielle @ Fizzbox
The event did not happen
The event did not happen. No one turned up waited 25minutes before I received a phone call. Contact number did not exist.
I would like to point out initially it was very hard to make contact for the refund and it was extremely unprofessional being accused ‘of being unconcerned’ regarding the ‘accident’. Also being told there was a loss from hiring the community centre which I can assure you was much less than the cost of our taxi. £25 compensation did not cover this payment or the money we spent on outfits for the event.
20 de abril de 2024
Opinión espontánea
Respuesta de Bookaparty
Hi Sally,
Thank you for taking the time to leave your review. We welcome all customer feedback as this provides valuable insight into the experiences and experience providers we offer on our marketplace.
We’re very sorry that VIP Squad could not fulfil your booking as expected. As you know, the dance teacher was involved in a very unfortunate accident on the way to your booking. I hope you can understand that this was completely out of Fizzbox and VIP Squad’s control.
A full refund has already been issued and VIP Squad has also compensated you for the inconvenience.
We regret that despite VIP Squad’s best efforts, you felt compelled to leave Fizzbox 1-star review.
We apologise once again for the disappointment and inconvenience caused to you and your group.
Kind regards,
Danielle @ Fizzbox
I had a great time with my son and…
I had a great time with my son and daughter.
The people on site where very helpful. It was possible to buy additional rounds (ammunition) and pay after. The only thing to improve is to place clear signage at the driveway / gate where to go.
20 de abril de 2024
Opinión espontánea
Respuesta de Bookaparty
Thank you for your fantastic feedback.
It's wonderful to hear that you had a great time with your Son and Daughter!
I will pass your feedback on to the experience provider regarding the signage at the venue.
Best wishes,
Danielle @ Fizzbox
Hen party - Cocktail Masterclass
Kit our barwoman was so friendly and engaging. The booking was super easy to make (I needed to ammend it and communication was great !!). The while experience exceeded my expectations.
20 de abril de 2024
Opinión espontánea
Respuesta de Bookaparty
Thank you for your fantastic feedback!
We hope to see you again on our marketplace soon.
Best wishes,
Danielle @ Fizzbox
Fantastic correspondence from start to…
Fantastic correspondence from start to finish would highly recommend this site. We booked the funnyboyz cocktail making and was the best activity we did over the weekend. The price was so good for what we got.
19 de abril de 2024
Opinión espontánea
Respuesta de Bookaparty
Hey Lisa,
Thank you for your wonderful feedback about Fizzbox and FunnyBoyz.
We're so pleased to hear you had a great time!
Best wishes,
Danielle @ Fizzbox
Our masterclass was such good fun
Our masterclass was such good fun! The barman were great and explained everything to us and maybe threw a bit of ice!!
Everyone loved it and cant wait to do it all again.
24 de abril de 2024
Opinión espontánea
Respuesta de Bookaparty
Thank you so much for your lovely review! It means a lot to our small business.
We hope to see you on our marketplace again soon!
Best wishes,
Danielle @ Fizzbox
The cocktail making was brilliant
The cocktail making was brilliant, Bobby was amazing and patient .. it was such great fun would definitely recommend it and would do it again!..
thank you
20 de abril de 2024
Opinión espontánea
Respuesta de Bookaparty
Thank you so much for your wonderful review Shemina!
We're so pleased to hear you had a great time at your Cocktail Making Class.
Best wishes,
Danielle @ Fizzbox
The dance teacher was amazing and the…
The dance teacher was amazing and the choreography was perfect! The bride had the most incredible time and really enjoyed the class.
14 de abril de 2024
Opinión espontánea
Respuesta de Bookaparty
Thank you for your feedback, Alana!
We're so pleased you and the bride had a great time at your dance class.
We hope to see you again on Fizzbox soon.
Best wishes,
Danielle & The Fizzbox Team
Amazing and fun experience
The dance class was so much fun and just what we needed for what was the start of our hen weekend. The dance teacher was excellent and patient and allowed us to go over the routine until we were happy! Would deffo recommend
13 de abril de 2024
Opinión espontánea
Respuesta de Bookaparty
Thank you so much for your wonderful feedback, Zoe!
We're so pleased you had a great time at your dance class.
Best wishes,
Danielle & The Fizzbox Team
School sports day for hen party
We had the school sports day for a hen party. The coach was excellent and got everyone in the spirit . A fantastic day had by all and would definitely recommend
23 de marzo de 2024
Opinión espontánea
I must say,, Fizzbox got back to me the very next day and took care of my cancelation right away.. I appreciated their fast response and professional manner.. They claim cancellation is easy and…
They claim cancellation is easy and simple. BUT they don't give a way to do it. They told me to go through my Fizzbox account to contact my venue, but they won't let me into my account. Told me my password was wrong so I changed it and they still won't let me in. Keeps saying login failed. this seems like they are ignoring my need to cancel. I am way ahead of the cancel time frame.
22 de marzo de 2024
Opinión espontánea
Respuesta de Bookaparty
Hey Jacquelyn,
Thank you for taking the time to bring your concerns to our attention. We welcome all customer feedback as this provides valuable insight into the experiences and the service that we offer on our marketplace.
I am very sorry to hear you have had trouble cancelling your booking and accessing your account.
For cancellations, it's important to communicate directly with the experience provider through your Fizzbox account. This ensures that the cancellation is processed correctly on their end.
Unfortunately, it seems you haven't contacted us about your login issues, which is disheartening as we could have assisted you promptly and potentially prevented you from leaving a 1-star review.
I'll proceed with cancelling your booking on your behalf and will contact you via email shortly. It would be helpful to know more about the errors you're facing to prevent similar issues in the future.
At Fizzbox, we deeply value feedback as we aim to offer a smooth booking process and enjoyable experiences run by reliable providers.
Once again, please accept our sincerest apologies for the errors and inconvenience you have experienced.
Kind Regards,
Danielle & The Fizzbox Team
Fantastic instructor that made the…
Fantastic instructor that made the class so much fun for the whole group!
16 de marzo de 2024
Opinión espontánea
Respuesta de Bookaparty
Hey Ffion,
Thanks so much for the 5-star feedback!
We hope to see you on our marketplace again soon.
Best wishes,
Danielle & The Fizzbox Team
5 star
Amazing I would defo recommend this company. Everything was so easy and the show was brilliant. Love the option to split the bill and Also the communication with the company is great
2 de marzo de 2024
Opinión espontánea
Respuesta de Bookaparty
Hey Ellie,
Thank you so much for your wonderful feedback, especially regarding our split the bill feature!
We hope to see you on our marketplace again soon.
Best wishes,
Danielle & The Fizzbox Team
Respuesta de Bookaparty
Thank you for the wonderful feedback, Louie!
Brilliant Night
We had our company Christmas party on the Pride of London and had an amazing time. Great atmosphere, friendly and attentive staff, DJ was brilliant and played a good variety of music. We all had a wonderful time and was sad when it was time to get off! .
14 de diciembre de 2023
Opinión espontánea
Respuesta de Bookaparty
Hey Louise,
Thank you for the 5-star review!
We truly appreciate your positive feedback and are glad that your experience met your expectations.
Best wishes,
Danielle & The Fizzbox Team
Fantastic evening at the joined Xmas Party at Doubletree Hilton Angel
Joined Christmas Party at Doubletree Hilton Kings Cross/Angel was great! Booking from start to the end was easy. We met some nice people who also attended the joined party. The decoration in the hotel and the seating area was very festive and classy. Staff was very friendly and helpful. Food was delicious - especially the soup! Good music for dancing away the whole night. By booking a hotel room it was so stress free after the party. Just had to go "upstairs" instead of booking cab, making sure tube was still running etc. Highly recommendable and will definitely do it next year again!
15 de diciembre de 2023
Opinión espontánea
Respuesta de Bookaparty
Thanks a lot for the 5-star review!
Your feedback is very important to us and we're very happy to know you had a great time at your Christmas party with Doubletree Hilton Kings Cross.
Best wishes,
Danielle & The Fizzbox Team
Well organised good venue
Well organised, venue ideal for the event, food good, had a great time!
15 de diciembre de 2023
Opinión espontánea
Respuesta de Bookaparty
Thank you for your wonderful review, Neville!
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