Absolutely terrible scam they send you inferior products and then tell you to send back for a refund to China although they call themselves Manchester boutique and product is sent from London by 28 h... Ver más
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Consulta las opiniones de los clientes
Top Lage!!! Das Hotel liegt im Zentrum der Stadt. So dass zu Fuss alles gut erreichbar ist. Das Hotel Personal war sehr freundlich. Leider war im Zimmer die Dusche nicht vollumfänglich funktionstüchti... Ver más
Purchased item from Boutique1 in July. Boutique1 advertise on their site that import duties are included in the final sale. DHL however demanded that I pay £63 import duties before they could deli... Ver más
La empresa ha respondido
Awful experience. Used/damaged goods sent out and trapped into keeping them due to customs charges on returns. A measly 15% discount offered and very slow ‘customer service’. I was told my order was... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de ropa
- también en la categoría
- Tienda de ropa para hombres
- Tienda de vestidos
Información proporcionada por diversas fuentes externas
Boutique 1 offers a curated selection of luxury fashion from the world's most renowned designers including Isabel Marant, Missoni, The Row, Victoria Beckham, Oscar de la Renta, and many more. Shop designer clothing, bags, shoes and accessories online at Boutique1.com
Información de contacto
Dubai, Emiratos Árabes Unidos
- + 971 4 332 6699
- customercare@boutique1.com
- boutique1.com
1,3
Muy malo
188 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
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amazing service always
16 de enero de 2020
Opinión espontánea
Respuesta de Boutique 1
Dear Tania,
Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience.
We look forward to your next order with us.
Kind regards,
Boutique1 Customer Care
Amazing store and great pieces
16 de enero de 2020
Opinión espontánea
Respuesta de Boutique 1
Dear Sara,
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Kind regards,
Boutique1 Customer Care
Respuesta de Boutique 1
Dear Marta,
We thank you for your kind words and positive feedback! We appreciate you taking the time out to share your shopping experience. We look forward to your next order with us. Cheers!
Kind regards,
Boutique1 Customer Care
Fast delivery from Dubai to England and…
Fast delivery from Dubai to England and the quality are amazing. Our package arrived beautifully presented with ribbon 🎀 safe to say my niece was more than happy with her birthday present 💝
12 de enero de 2020
Opinión espontánea
Respuesta de Boutique 1
Dear Susan,
Thank you for this awesome review!
We are happy to have hit the mark for you and provided such happiness to you and your niece on her birthday.
We look forward to your next order with us. Cheers!
Kind regards,
Boutique1 Customer Care
Fantastic!
Fantastic customer service, cheapest price for the item at any online store, fast shipping, item exactly as described online. Great online shopping experience
5 de enero de 2020
Opinión espontánea
Respuesta de Boutique 1
Dear Emily,
Thank you for the awesome review!
We really appreciate you taking the time out to share your experience with us. We do hope that you will tell others of the service we have provided.
Kind regards,
Boutique1 Customer Care
Amazing fast service
4 de enero de 2020
Opinión espontánea
Respuesta de Boutique 1
Dear Marwa,
Thank you for the great review!
We really appreciate you taking the time out to share your experience with us. We look forward to your next order with us. Cheers!
Kind regards,
Boutique1 Customer Care
in store service at the Mall of the…
in store service at the Mall of the Emirates boutique was extremely rude and unprofessional. The manager was very rude and made it very difficult.
3 de enero de 2020
Opinión espontánea
Respuesta de Boutique 1
Dear Lori,
Thank you for your feedback.
Your feedback is important to us. We are continuously working on improving our online and in-store services. Please accept our sincerest apologies for any inconvenience caused.
Kind regards,
Boutique1 Customer Care
No refund after 10 days.
I've been told that I was supposed to get a refund confirmation email the next day but it's been more than a week and no email. I understand its Christmas but I called on the 7th day to the shop and the sales assistant told me that she will tell her management team but 4 days later still no email.
Please advise.
Karlygash
Thank you very much for resolving an issue with the refund so promptly. I understand it was during busy Christmas times so I appreciate the customer service quick response- very good happy with the service.
Many thanks.
Best regards.
Karlygash
23 de diciembre de 2019
Opinión espontánea
Respuesta de Boutique 1
Dear Karlygash,
Thank you for your feedback.
We sincerely apologise for the delay in authorizing your refund. We have looked into this matter and are working to resolve this without further delay. We will update you once again via email once this has been completed.
If there is anything else we can help you with, please do not hesitate to reach us at +971 4 332 6699 or email us at customercare@boutique1.com.
Kind regards,
Boutique1 Customer Care
Great service
I received my parcel quickly. Very well packaged. Really happy with their service. Would buy from them again.
15 de diciembre de 2019
Opinión espontánea
Respuesta de Boutique 1
Dear Martin,
Thank you for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to your next order with us. Cheers!
Kind regards,
Boutique1 Customer Care
Exceptional service
Exceptional service, very efficient and customer friendly. Would highly recommend.
15 de diciembre de 2019
Opinión espontánea
Respuesta de Boutique 1
Dear Tiffany,
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We do hope that you will tell others of the service we have provided.
Kind regards,
Boutique1 Customer Care
Service was perfect and lovely
Service was perfect and lovely. I would definitely shop again on the website.
4 de diciembre de 2019
Opinión espontánea
Respuesta de Boutique 1
Dear Iman,
We thank you for your positive feedback! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to your next order with us. Cheers!
Kind regards,
Boutique1 Customer Care
Respuesta de Boutique 1
Dear Guy,
Thank you for your positive feedback! We really appreciate you taking the time out to share your experience with us and we do hope that you will tell others about the service we have provided. Cheers!
Kind regards,
Boutique1 Customer Care
Excellent customer communication and…
Excellent customer communication and service.
4 de diciembre de 2019
Opinión espontánea
Respuesta de Boutique 1
Dear Carolyn,
We thank you for your positive feedback! We look forward to your next order with us. Cheers!
Kind regards,
Boutique1 Customer Care
Placing and receiving the order was…
Placing and receiving the order was quick, however returns are cumbersome and not straight forward, I need to return an item and I do not have return labels or any info on how to return it. I have contacted customer services and they said they would send me all the info but 5 days later I haven't heard from them again and I am still chasing.... Their UK customer services phone number doesn't work. Dissapointed.
2 de diciembre de 2019
Opinión espontánea
Respuesta de Boutique 1
Dear Beatriz,
Your feedback is important to us. We are continuously working on improving our returns and exchange process. Please accept our sincerest apologies for any inconvenience caused.
As confirmed by our London team, they have received your return and a refund will be authorized shortly.
If there is anything else we can help you with, please do not hesitate to reach us at 00971 4 332 6699 or email us at customercare@boutique1.com.
Kind regards,
Boutique1 Customer Care
Great service and fast shipping
Great service and great and fast shipping. The only thing to improve is the online site, it is very slow, not very good for orientation but as for service all fab.
2 de diciembre de 2019
Opinión espontánea
Respuesta de Boutique 1
Dear Eva,
Thank you for your insightful feedback. We are continuously working on improving our online platform and we do apologise for any inconvenience caused. We do hope that you will still tell others about the service we have provided. Cheers!
Kind regards,
Boutique1 Customer Care
Excellent delivery in time everything…
Excellent delivery in time everything is good thank you
24 de noviembre de 2019
Opinión espontánea
Respuesta de Boutique 1
Dear Shpend,
Thank you for the positive feedback! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We do hope that you will tell others about the service we have provided. Cheers!
Kind regards,
Boutique1 Customer Care
Excellent client service and very quick…
Excellent client service and very quick delivery!
20 de noviembre de 2019
Opinión espontánea
Respuesta de Boutique 1
Dear Sedef,
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to your next order with us. Cheers!
Kind regards,
Boutique1 Customer Care
Respuesta de Boutique 1
Dear Elena,
Thank you for your positive feedback.
We really appreciate you taking the time out to share your experience with us. We do hope that you will tell others about the service we have provided. Cheers!
Kind regards,
Boutique1 Customer Care
The most terrible delivery service…
The most terrible delivery service possible with item not arriving on time to start with followed by frequent changes in delivery times leading to delivery attempts when I was not able to be there
4 de noviembre de 2019
Opinión espontánea
Respuesta de Boutique 1
Dear Alys,
Thank you for shopping with Boutique 1.
Our tracking information shows multiple delivery attempts however, you have been unavailable. We've also tried contacting you but there was no response. Please contact us at 00971 4 332 6699 or send us an email at customercare@boutique1.com and we would be more than happy to assist you.
We apologise for the inconvenience caused, and we look forward to hearing from you.
Kind regards,
Boutique1 Customer Care
Quick delivery beautifully packaged
Quick delivery beautifully packaged. Fabulous boots :-)
3 de noviembre de 2019
Opinión espontánea
Respuesta de Boutique 1
Dear Sarah,
Thank you so much for your positive feedback.
We really appreciate you taking the time out to share your experience with us. We look forward to your next order with us. Cheers!
Kind regards,
Boutique1 Customer Care
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