Absolutely terrible scam they send you inferior products and then tell you to send back for a refund to China although they call themselves Manchester boutique and product is sent from London by 28 h... Ver más
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Consulta las opiniones de los clientes
Top Lage!!! Das Hotel liegt im Zentrum der Stadt. So dass zu Fuss alles gut erreichbar ist. Das Hotel Personal war sehr freundlich. Leider war im Zimmer die Dusche nicht vollumfänglich funktionstüchti... Ver más
Purchased item from Boutique1 in July. Boutique1 advertise on their site that import duties are included in the final sale. DHL however demanded that I pay £63 import duties before they could deli... Ver más
La empresa ha respondido
Awful experience. Used/damaged goods sent out and trapped into keeping them due to customs charges on returns. A measly 15% discount offered and very slow ‘customer service’. I was told my order was... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de ropa
- también en la categoría
- Tienda de ropa para hombres
- Tienda de vestidos
Información proporcionada por diversas fuentes externas
Boutique 1 offers a curated selection of luxury fashion from the world's most renowned designers including Isabel Marant, Missoni, The Row, Victoria Beckham, Oscar de la Renta, and many more. Shop designer clothing, bags, shoes and accessories online at Boutique1.com
Información de contacto
Dubai, Emiratos Árabes Unidos
- + 971 4 332 6699
- customercare@boutique1.com
- boutique1.com
1,3
Muy malo
188 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent and fast same day delivery
27 de octubre de 2019
Opinión espontánea
Respuesta de Boutique 1
Dear Rania,
Thank you for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to your next order with us. Cheers!
Kind regards,
Boutique1 Customer Care
Just shocking service
Just shocking service. "same day delivery' never arrived on the day. Return request ignored, so I sent the dress back at my own expense (city couriers). My refund took forever to be processed, then I opened a case with Paypal and Boutique1 told me I had to close it before they would refund me!! I refused and told them the only way to close the case was for them to refund me or I would start a legal case against them. They finally refunded me the next working day.
23 de octubre de 2019
Opinión espontánea
Respuesta de Boutique 1
Dear Flavia,
Thank you for your feedback.
We are sorry to hear of your unpleasant shopping experience. Kindly check your email as we have sent you a little offering to express our sincerest apologies.
If there is anything else we can help you with, please do not hesitate to reach us at 00971 4 332 6699 or email us at customercare@boutique1.com.
Kind regards,
Boutique1 Customer Care
Discount Code
The discount code (for your 16th birthday) didn’t work. The package came quickly though and nicely presented in a box with ribbon.
20 de octubre de 2019
Opinión espontánea
Respuesta de Boutique 1
Dear Paula,
Thank you for your feedback.
We are sorry to hear that the SWEET16 discount code did not work for you. However, we are happy to hear that the service we have provided thereafter has exceeded your expectations.
We look forward to you shopping with us again. Please do let us know firsthand should you require assistance in doing so.
Kind regards,
Boutique1 Customer Care
Need to align online with store!
The physical store and the online one are very separate and distinct.
19 de octubre de 2019
Opinión espontánea
Respuesta de Boutique 1
Dear Amna,
Thank you for your feedback.
Your feedback is important to us. We are continuously working on improving our online and in-store services. Please accept our sincerest apologies for any inconvenience caused.
Kind regards,
Boutique1 Customer Care
A bit slow in replying.
17 de septiembre de 2019
Opinión espontánea
Respuesta de Boutique 1
Dear Eceiza,
Thank you for your feedback.
Your feedback is important to us. We are continuously working on improving our service, please accept our sincerest apologies if our response time has not met your needs.
Kind regards,
Boutique1 Customer Care
Respuesta de Boutique 1
Dear Jounghyun,
Thank you for your kind words! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We do hope that you will tell others about the service we have provided. Cheers!
Kind regards,
Boutique1 Customer Care
Veramente ottimo servizio
Veramente ottimo servizio. Vi ringrazio, a.m.g.
17 de septiembre de 2019
Opinión espontánea
Respuesta de Boutique 1
Gentile Antonella,
La ringraziamo per aver preso il tempo di condividere la Sua esperienza.
Siamo felici di sapere che e’ soddisfatta del servizio e speriamo di rivederLa presto sul nostro sito!
Cordiali saluti,
Boutique1 Assistenza Clienti
Good service
17 de septiembre de 2019
Opinión espontánea
Respuesta de Boutique 1
Dear Angelika,
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We do hope that you will tell others of the service we have provided.
Kind regards,
Boutique1 Customer Care
A delightful experience .
The goods arrived very promptly and were beautifully packaged.
17 de septiembre de 2019
Opinión espontánea
Respuesta de Boutique 1
Dear Allyson,
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to your next order with us. Cheers!
Kind regards,
Boutique1 Customer Care
The website does not update the orders
The website does not update the orders. The service is slow and always needs to be followed up
10 de septiembre de 2019
Opinión espontánea
Respuesta de Boutique 1
Hi Marjorie,
Thank you for your feedback.
We are sorry to hear of your negative shopping experience. We have looked into this matter and have sent you the recent update on the delivery of your order.
If there is anything else we can help you with, please do not hesitate to reach us at +971 4 332 6699 or email us at customercare@boutique1.com.
Kind regards,
Boutique1 Customer Care
Respuesta de Boutique 1
Hi Maxwellj,
Thank you for your feedback.
At Boutique 1, we pride ourselves on delivering exceptional service, and as such, your feedback is important to us. We do hope that you will tell others of the service we have provided.
Kind regards,
Boutique1 Customer Care
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