Boutique Store Official Opiniones 

113
•
TrustScore: 1.5 sobre 5

1,7

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I would leave no stars I could. Ordered 8th December. Emailed 28th December and received a reply saying my order had been flagged as priority. No tracking, no updates and no longer replying to emails.... Ver más

Valorada con 1 estrellas sobre 5

This store is a SCAM. Buyer beware and do not buy from them. They sent me boots that were not as advertised and felt and looked like cheap felt-like material such as cheap craft store ornaments would... Ver más

Valorada con 1 estrellas sobre 5

Ordered a jumper. Did not receive confirmation of payment or tracking email and no item received. Have sent an email and waiting for a response. Jumper ordered through a company called London elegan... Ver más

Valorada con 5 estrellas sobre 5

Jumper far too small ,bad sizing. Have e mailed Boutique several times to ask for information how to return parcel with no response . Will not be using this company again money wasted


Información de contacto

1,7

Muy malo

TrustScore: 1.5 sobre 5

113 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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1,7

Todas las opiniones

(113)

3 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Let down and bad communication

I ordered a jumper from Boutique Store through Lyst. The delivery time stated was 2 -5 days. When, much later,12 my order didn't arrive and there was no word from Boutique Store I contacted Lyst only to find my order had been cancelled with no reason why. I subsequently went onto the Boutique Store site where the jumper was showing as out of stock. Why could Boutique store not inform me my order was cancelled? I won't use them again.

12 de noviembre de 2022
Valorada con 5 estrellas sobre 5

Looks really nice and very soft too great jacket.

Looks really nice and very soft too. My wife will looking at different colours soon. Excellent quality.

9 de octubre de 2022
Logotipo de Boutique Store Official

Respuesta de Boutique Store Official

Hi

Thank you for shopping with us. We're very pleased to hear you're happy with your purchase!

Kind regards,
Boutique Store

Valorada con 1 estrellas sobre 5

I have tried to contact this company in…

I have tried to contact this company in 4-5 occasions via email and also Instagram as I have not received my order of a blazer which I ordered on the 31st august I have had no response to date from anyone regarding my order. This is the first time I have ever had no response from an online shopping store. I really like the blazer and it’s a shame I haven’t got it nor had any response from boutique store.

31 de agosto de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thank you for such wonderful products

Thank you for such wonderful products. It arrived perfectly packaged and very quick too. We ordered the Dino Roar range, harness, lead and poo bag, they were well made, lightweight which we wanted, and beautiful designs. We had an issue, I ordered the wrong size but everything was handled well and we got the correct size delivered promptly.

17 de agosto de 2022
Logotipo de Boutique Store Official

Respuesta de Boutique Store Official

Hi

Thank you for shopping with us. We're very pleased to hear you're happy with your purchase!

Kind regards,
Boutique Store

Valorada con 5 estrellas sobre 5

Much more cost effective than other…

Much more cost effective than other online brands, Super quick delivery and lovely website and service.

16 de agosto de 2022
Logotipo de Boutique Store Official

Respuesta de Boutique Store Official

Hi Neli

Thank you for shopping with us. We're very pleased to hear you're happy with your purchase!

Kind regards,
Boutique Store

Valorada con 5 estrellas sobre 5

I was really impressed with how quickly…

I was really impressed with how quickly my product arrived and that it was a lot less expensive than a lot of other companies: I’m really happy 😃 with the dress and fit.

15 de agosto de 2022
Logotipo de Boutique Store Official

Respuesta de Boutique Store Official

Hello Louise,

Thank you for taking the time to leave us such a fantastic review!

Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service.

Thank you
Boutique Store

Valorada con 1 estrellas sobre 5

Bad Service

I’m trying to return my order however the website link on their website doesn’t work and I haven’t received a response to any of the emails I have sent to them.

I can’t get through to anyone to discuss about returning my order.

3 de agosto de 2022
Opinión espontánea
Logotipo de Boutique Store Official

Respuesta de Boutique Store Official

Hi
Unfortunately we had some technical issue, I send you the return link .
https://www.boutiquestore.co.uk/a/returns
I do apologize for any inconvenience caused.
Please let us know if you need more help .

Thank you
Boutique Store

Valorada con 3 estrellas sobre 5

Hi I am unable to get though to you

Hi I am unable to get though to you
I don't have a despatch now for my order 14334/9156329
I am also unable to contact you as it says phone number in wrong format have tried all ways
07757016105 please help

28 de julio de 2022
Opinión espontánea
Logotipo de Boutique Store Official

Respuesta de Boutique Store Official

Hi
Thank you for shopping, There is a track number showing you received your parcel and we already refunded it.
Please let us know if you need more help .

Thank you
Boutique Store

Valorada con 5 estrellas sobre 5

The site is very good good choice and…

The site is very good good choice and value for money. Will recommend.

27 de junio de 2022
Logotipo de Boutique Store Official

Respuesta de Boutique Store Official

Hi Mrs Carol,

Thank you for shopping with us.
We're very pleased to hear you're happy with your purchase!


Kind regards,
Magia
Boutique Store

Valorada con 5 estrellas sobre 5

Excellent

Excellent service beautiful trousers,thank you.

25 de mayo de 2022
Opinión espontánea
Logotipo de Boutique Store Official

Respuesta de Boutique Store Official

Hello Rosenah,

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Thank you
Magia
Boutique Store

Valorada con 5 estrellas sobre 5

Definitely recommend

Lovely product and very quick to arrive. They fit perfectly, the sizing was bang on.

23 de mayo de 2022
Opinión espontánea
Logotipo de Boutique Store Official

Respuesta de Boutique Store Official

Hello Russell,

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Thank you
Magia
Boutique Store

Valorada con 5 estrellas sobre 5

Very quick delivery

Very quick delivery. Thank you.

20 de mayo de 2022
Opinión espontánea
Logotipo de Boutique Store Official

Respuesta de Boutique Store Official

Hello,

Happy to hear this - we appreciate your feedback.

Thank you
Magia
Boutique Store

Valorada con 4 estrellas sobre 5

Good

Fantastic and lovely

12 de mayo de 2022
Logotipo de Boutique Store Official

Respuesta de Boutique Store Official

Hello Ausenda,

Thank you for taking the time to leave us a review!
Your satisfaction is our priority.

Thank you
Magia
Boutique Store

Valorada con 5 estrellas sobre 5

Great items and good delivery

Items as described, good quality items, kept informed when shipped and day it’s going to be delivered. Good service.

10 de mayo de 2022
Logotipo de Boutique Store Official

Respuesta de Boutique Store Official

Hello Tracy,

Thank you for taking the time to leave us such a fantastic review!

Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service.

Thank you
Magia
Boutique Store

Valorada con 5 estrellas sobre 5

Good value

Good value, delivered on time with sizes as shown.

5 de mayo de 2022
Logotipo de Boutique Store Official

Respuesta de Boutique Store Official

Hello Marcia,

We are so grateful for your 5-star review.
Thanks for sharing your rating with us and the community.

Thank you
Magia
Boutique Store

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