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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

My hesrt sunk when the very British sounding website was actually shipping direct from China.so there was a delay in delivery however the cushion covers were good quality and as described. Wouldn’t us... Ver más

Valorada con 5 estrellas sobre 5

I was unsure about buying the cushion covers as I have been disappointed in some things ive bought on line. Some dont look anything like the pictures and some just dont turn up at all. However I was r... Ver más

Valorada con 5 estrellas sobre 5

This was such a great buy and looks great on my couch. There was a problem with delivery but that was the couriers fault. Talked to Liam in customer services and he was amazing. Replied to me the same... Ver más

Valorada con 5 estrellas sobre 5

The throw is lovel, good quality, beautiful colours and so versatile, I am very pleased!! Also the delivery was very speedily and the customer service response was second to none. An issue I had r... Ver más

Información sobre la empresa

  1. Tienda de decoración e interiorismo

Escrito por la empresa

Bow And Snow is a home decor brand that offers a wide range of high-quality throw blankets, cushion covers and decor display pieces that will add warmth and style to your home. As a company, we take immense pride in our commitment to finding new and exciting products that our customers will adore. If you have any questions, please feel free to contact us using the email below.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

176 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Beautiful throw

Found this product on Facebook, checked the company out and ordered. Got a lovely and enthusiastic response to my order which arrived smoothly with excellent tracking. Great experience and love the throw which is excellent quality and vibrant colours, perfect

21 de mayo de 2023
Opinión espontánea
Valorada con 4 estrellas sobre 5

Beautiful and nice quality throw

I ordered the 'scandi bird throw' in off white/green. Colours true to the pictures and I'm very happy with the quality of this throw. It's not padded and lies nicely on my kingsize bed. Bow & Snow were upfront about delivery times (item comes from China). I have washed the throw and it comes up lovely, no colour run or loose threads. Will definately be looking at ordering another one in different pattern.

31 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely delighted with this throw

Absolutely delighted with this throw. I ordered the largest size and wasn’t disappointed with the pattern and quality of the material. I’ve already had lots of compliments from visitors about it-it really has become a focal point in my living room. Very much recommend and would definitely buy from this company in future.

26 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Win win

The ad for the throw had been coming up on my face book for a long time. I liked the look but wasn’t ready to ‘commit’…. Until now. I love it! I will however knot the fringing… but I’m finding it therapeutic! The delivery was pretty fast and the feedback from the sellers is really funny and warm… which may not sound like much but I liked it. Made me feel warm.. love the product too. Win. Win x

20 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

My favourite buy of the year!

A lovely, lovely company to deal with. Excellent communication; they kept me up to date with where my throw was and it was delivered in perfect condition and I absolutely LOVE it! It’s nice and thick and has a beautiful feel to it. It looks far more expensive than it was. I might have to treat myself to another…

18 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent company to order from

Excellent company to order from. Prompt delivery compared to other similar outlets that I've had experience with. The products are of good quality. I rarely leave five star reviews but this company deserve one.

20 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful quality throw.

I bought the King sized throw for my sofa. Beautiful design & quality at a good price. Recommended 100%.

12 de mayo de 2023
Opinión espontánea
Logotipo de Bow And Snow

Respuesta de Bow And Snow

Hi Gillian,

Thank you so much for leaving some feedback about your experience with us.

I'm so glad you love your throw and you're happy with the design, size and quality! I'm sure it looks amazing on your sofa.

Thank you again for your support. I hope you have a wonderful weekend.

All the best,
Liam
Bow & Snow Support

Valorada con 5 estrellas sobre 5

Excellent quality

Excellent quality, beautiful pattern, delivered in a timely fashion.

19 de mayo de 2023
Opinión espontánea
Logotipo de Bow And Snow

Respuesta de Bow And Snow

Hi Nicola,

Thank you so much for taking the time to leave some feedback about your experience.

It's always great to hear positive feedback on the throws. I'm sure it looks amazing in your home!

Thank you again for your support. I hope you have a wonderful weekend.

All the best,
Liam
Bow & Snow Support

Valorada con 5 estrellas sobre 5

Bought a very nice cotton throw with…

Bought a very nice cotton throw with fish on. Lovey sea colours. Then saw some cushion covers with various sea creatures. Got one turtle and one seahorse. Brightens up my sofas for summer. Very quick despatch so would recommend this company.

11 de mayo de 2023
Opinión espontánea
Logotipo de Bow And Snow

Respuesta de Bow And Snow

Hi Jenny,

I hope you are well. Thank you so much for letting us know about your experience!

I am sure your turtle, seahorse and carp fish throw blanket all look amazing together. They'll definitely impress your guests this summer!

Thank you again for your kind words.

All the best,
Liam
Bow & Snow Support

Valorada con 5 estrellas sobre 5

I recently bought a blanket from Bow & Snow

I recently bought a blanket from Bow & Snow. And I want to share my whole experience from beginning to end. I would not have been as patient and polite with me, if I had received the mails and comments I sent to the extremely polite and paedagogical people on the receiving end of my snappy comments. It was comments like: "are you even a company?" and "why don´t you have any reviews on Trustpilot"...well...now you do. Here it comes:
Review: Handsome blanket
Thank you for putting up with my suspicious mind. I found your beautiful blanket on Facebook and ordered right away, totally seduced by the blanket´s beautiful golden birds on the background of turquoise blue. However, immediately after the payment had gone through I thought : "It´s a scam. The company doesn´t exist." I´m usually not the paranoid type, but because I hadn´t received a confirmation mail after my payment, I became alert. However, as a very very patient helper on the other end answered all my questions on FB as to why I hadn´t received a mail from them...we finally figured out that Snow and Bow had indeed sent me that confirmation, only it had snuck into my spam-filter. As I live in Denmark, I expected a long wait for the delivery - however, pleasantly surprised - it took only about a week to arrive here. The blanket is very handsome and is happy to have found its home in Scandinavia. Needless to say my Reversible Scandinavian Bird Throw Blanket has come home. The Brits might still be waiting for football to come home, but I have my blanket, it has arrived and everything is good!

11 de mayo de 2023
Opinión espontánea
Logotipo de Bow And Snow

Respuesta de Bow And Snow

Hi Domenic,

Thank you so much for sharing your experience here! It really helps.

I'd also like to thank you for being so patient with us. I understand that buying online can feel like a daunting experience, especially if you are buying from a new company but I'm so glad you have had an overall good experience.

What a great customer you have been. I hope you have an amazing rest of the week ahead!

All the best,
Liam
Bow & Snow Support

Valorada con 1 estrellas sobre 5

Ordered an item which did not arrive

I ordered an item which did not arrive. I emailed company and they stated that it had been delivered. A strange link was provided to Royal Mail.
I did not receive a dispatch email or any notification from Royal Mail 'parcel out for delivery'.
Emailed company again informing them of this. I then received a dispatch email! My item still not arrived. Not expecting it to either. You have been warned!

1 de mayo de 2023
Opinión espontánea
Logotipo de Bow And Snow

Respuesta de Bow And Snow

Hi Gary,

I hope you are well. Thank you for posting a review about your experience.

I see that you have placed 1 order with us on April 28.

I have just checked our email system and noticed that you wrote to us on April 28 regarding the 10% discount code that you forgot to apply. We applied this discount to your order and you were refunded that amount accordingly. However, I don't see any other emails received from the email you ordered from or your name.

We kindly ask that each customer allows 2-4 weeks for their order to arrive from their purchase date. This is displayed on each of our product pages. As you placed your order on April 28, you are still well within this timeframe for delivery as it has only been 13 days so far.

I also checked both of the orders under your name and both are still in transit and on route to your location. I can assure you that you will indeed receive them.

In regards to the link strange link that was provided to Royal Mail, I am not really sure what that is. I will be doing some investigating into that for you!

I apologise that your experience has not exactly been the smoothest and I apologise for any inconvenience caused by your orders not arriving yet. However, as mentioned above, you are still well within the 2-4 weeks for your orders to arrive.

If you would also like a full refund on both orders, please reach out to us at support@bowandsnow.com and this can be arranged too.

Have an amazing rest of your day!

Thanks,
Liam
Bow & Snow

Valorada con 3 estrellas sobre 5

Nice product but surprised it was shipped from China

I am happy with the product I received, but was surprised when it was dispatched to see it was being sent direct from China, I wouldn't have ordered something to be shipped such a long way and the website gives no indication that it wouldn't be UK based (although it doesn't have any address shown) The returns information seems copied and pasted in (mentions if you are sending back items not on the website like DVDs) and says you can only return within 30 days of purchase (they later clarified by email it was within 30 days of receiving) but no information on where you would have to send it to.
Having looked a bit closer, the company was set up in March 2023 and all of the social media around the same time. So I am not sure how the discounts they were offering could be genuine as the products can't have been on sale for the much higher prices claimed. I can also see the exact same products on other websites. I was taken in by a promoted post on Instagram and although I'm happy with the item I'm wondering whether I could have got it elsewhere and whether the price was really a reduction.

28 de abril de 2023
Opinión espontánea

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