Bradfords - Dorchester BBS Opiniones 

205
•
TrustScore: 5 sobre 5

4,8

Units 11/13, Poundbury West Ind. Est., DT1 2PG Dorchester, Dorset, GB

•

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Building materials aren't glamorous. I chose Bradfords as they were the only supplier offering hi-ab delivery in my area. What I failed to mention on ordering was the need to use the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Good quality products at reasonable prices. Quick delivery, was expecting 3-4 days but was given a call shortly after placing the order and arranged delivery the next day. Helpful and enthusiastic sta... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have only recently started to use Bradfords for odd DIY projects and have only praise for the company and their team. I have used the Dorchester Branch and all orders were ready in a timely fashio... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I ordered a concrete post online one evening with free delivery. I was surprised to get a phone call, from the office, the following morning asking if today was suitable and given an ETA of 1.5 hour... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Empresa de construcción
  2. también en la categoría
  3. Albañil
  4. Carpintero
  5. Contratista de aislamiento
  6. Tienda de herramientas

Escrito por la empresa

Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.

Bradfords Building Supplies, Trusted by the Trade since 1770!

Escrito por la empresa

Bradfords is the leading family owned supplier of building materials in the UK
Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
Builders Merchants Federation Ltd (BMF).
Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
Investors in People
Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.

Información de contacto

  • Units 11/13, Poundbury West Ind. Est., DT1 2PG, Dorchester, Dorset, Reino Unido

  • 01305 265422

4,8

Excelente

TrustScore: 5 sobre 5

205 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 97% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,8

Todas las opiniones

(205)

1005 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Would have been 5 but went to main…

Would have been 5 but went to main branch who sent me down the road to a secondary branch who did not have required timber and sent me back to where I started. Was then told they were not allowed to saw timber so I was given a saw to reduce timber to required length.

All other aspects were very good including delivery which was as per my slightly complicated requirements

5 de noviembre de 2021
Logotipo de Bradfords - Dorchester BBS

Respuesta de Bradfords - Dorchester BBS

Hi Mike,

Thank you for taking the time to leave a review.

I apologise for the poor experience you received in the yard and for any inconvenience this may have caused you.

However, I am pleased to see that you have had an overall positive experience with us.

We hope to see you again soon so that we can offer you a 5 star experience!

Kind Regards,

Charlotte

Valorada con 5 estrellas sobre 5

Great response from Dorchester branch

Great response from Dorchester branch. Very helpful staff.

9 de octubre de 2021
Logotipo de Bradfords - Dorchester BBS

Respuesta de Bradfords - Dorchester BBS

Hi Yeoman,
Thank you for taking the time to share your experience.

I am pleased to hear that our Dorchester branch were able to provide helpful customer service.

If there is anything else that we can do please get in touch.

Many Thanks
Megan

Valorada con 5 estrellas sobre 5

Great service as always!

Great assistance from Chris Baker in the Dorchester office and the two delivery drivers who managed to place the products over my garden wall which saved me lots of leg work!! Top service as always!

13 de septiembre de 2021
Logotipo de Bradfords - Dorchester BBS

Respuesta de Bradfords - Dorchester BBS

Hi Stuart,
Thank you for taking the time to leave a review about our branch in Dorchester.

I am pleased to hear Chris was able to provide great assistance whilst delivering your order.

I have sent your review to Chris as I am sure he would appreciate the kind words.

If there is anything else that we can do please email Ecommerce@bradfords.co.uk
We look forward to seeing you again soon!

Many Thanks
Megan

Valorada con 4 estrellas sobre 5

Good quality planed wood and decking

Wood was of good quality and mostly free from knots. Low stock levels prevented us from ordering more but this is apparently a nationwide problem with building supplies at the moment.

11 de septiembre de 2021
Logotipo de Bradfords - Dorchester BBS

Respuesta de Bradfords - Dorchester BBS

Dear Clayson family,
Thank you for sharing your experience with our Dorchester branch.

I am sorry to hear that there was not a sufficient stock level of timber but I am pleased to hear that the stock the branch had was of good quality .

If there is anything else we can do please do not hesitate to contact Ecommerce@bradfords.co.uk

Kind Regards,
Megan

Valorada con 5 estrellas sobre 5

Review

'Did what it says on the tin'.

5 de septiembre de 2021
Logotipo de Bradfords - Dorchester BBS

Respuesta de Bradfords - Dorchester BBS

Dear Aran,
Thank you for taking the time to leave us a review.
It is great to hear you had a good experience at our Dorchester branch.
We hope to see you again soon.
Many Thanks
Megan

Valorada con 5 estrellas sobre 5

Great secice fast and efficient

4 de septiembre de 2021
Logotipo de Bradfords - Dorchester BBS

Respuesta de Bradfords - Dorchester BBS

Dear Mark,
Thank you for taking the time to leave us a review.
I am pleased to hear that our Dorchester branch provided you with efficient and fast service.
We hope to see you again soon!
Kind Regards,
Megan

Valorada con 1 estrellas sobre 5

Ordered sleepers at the end of March disappointing service

Ordered sleepers at the end of March. We were called to explain due to shortages delivery would be delayed until mid April which we accepted. Mid April came and went with no further update. Called to get an update to be told they were unsure of when to expect. Another week passed and no further communication. Tried calling again during open hours to get no answer on multiple times. Another week passed and still no communication. Finally managed to get hold of the office to be told delivery had been attempted the day before but due to me not answering call as in a meeting they did not deliver. My wife was in all day and the drive way was empty. However was told that there was no drive by the delivery driver. No attempt to knock the front door and speak to my wife was made. After a few Moaning phone calls they were finally delivered. Very poor customer service where we were made to feel we were impatient after waiting over a month.

10 de mayo de 2021
Valorada con 5 estrellas sobre 5

Good items; excellent staff

Some of the things I wanted were out of stock but a very clued-up young lady in the Dorchester depot sorted out alternatives with me.
Deliver was on time, friendly and efficient.
Competitve prices.
Overall, very happy.

10 de mayo de 2021
Valorada con 3 estrellas sobre 5

Still waiting

I recently ordered some timber to built a garden gate at the the same time I ordered a latch set. The time bet arrived as promised and is very good quality.
I am disappointed that the latch set has not yet been delivered.

28 de abril de 2021
Valorada con 5 estrellas sobre 5

Ordered online easy as pie

Ordered online, local Bradfords store phoned me the next day and arranged delivery date. Confirmed delivery with text.
All very straightforward and smooth.

27 de abril de 2021
Valorada con 5 estrellas sobre 5

Always have what I wont

Excellent customer service with quick delivery, I've ordered 19 railway sleepers over the last month for my garden project, and the delivery drivers are always polite and helpful

27 de marzo de 2021

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más