Building materials aren't glamorous. I chose Bradfords as they were the only supplier offering hi-ab delivery in my area. What I failed to mention on ordering was the need to use the... Ver más
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Units 11/13, Poundbury West Ind. Est., DT1 2PG Dorchester, Dorset, GB
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Building materials aren't glamorous. I chose Bradfords as they were the only supplier offering hi-ab delivery in my area. What I failed to mention on ordering was the need to use the... Ver más
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Good quality products at reasonable prices. Quick delivery, was expecting 3-4 days but was given a call shortly after placing the order and arranged delivery the next day. Helpful and enthusiastic sta... Ver más
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I have only recently started to use Bradfords for odd DIY projects and have only praise for the company and their team. I have used the Dorchester Branch and all orders were ready in a timely fashio... Ver más
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I ordered a concrete post online one evening with free delivery. I was surprised to get a phone call, from the office, the following morning asking if today was suitable and given an ETA of 1.5 hour... Ver más
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Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
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Units 11/13, Poundbury West Ind. Est., DT1 2PG, Dorchester, Dorset, Reino Unido
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Great speedy service- very impressed - nice fence panel delivered
Fantastic service,from ordering right through to delivery with phone calls to confirm order and delivery. Delivery driver also calls to confirm arrival
Fast and efficient delivery and notified before they came to ensure delivery was at a convenient time
Got a phone call. They said it was ready. Great I thought.
I went in. it wasn't ready and I was told to go to the back of the queue. I said I'd come back in 30 mins. They said it wouldn't be ready. It was only three little bits of wood. I rang back 3 hours later. They said it was ready. I went in. I had to then go to timber yard. No one was there. I shouted. Nothing.
I went back to the office, and had to go back to the timber yard, and someone was there. Took about 1 hour to get 3 bits of wood!

Respuesta de Bradfords - Dorchester BBS
Really efficient service... was only a small order but delivered in really good time AND sooner than originally suggested when I placed order on website... professional, polite staff with excellent customer service. Phone answered really quickly when called the store too. Excellent service guys- thank you!
Ordered on-line, immediately had phone call ready to collect, arrived, goods brought out. What more would you want?

Respuesta de Bradfords - Dorchester BBS
Great communication and service. Always friendly staff.

Respuesta de Bradfords - Dorchester BBS
Very good service. The only slight negative is that I was expecting an email or call to say that my order was available to arrive more quickly (in around two hours) than was the case.

Respuesta de Bradfords - Dorchester BBS
In the store, it was unfriendly, no smiling welcome, the staff quick pull up face mask and bombard with me with H&S policies. and all a bit OCD and standoff customer experience for me, hence the 2 star review. Their is more, if your customer feedback team really cares, you've got my number .

Respuesta de Bradfords - Dorchester BBS
From the easy to navigate and use website to communication about my order to prompt delivery makes this my favourite builders merchants.

Respuesta de Bradfords - Dorchester BBS
I have made two orders with Bradfords over the last couple of months having never used them before. They were recommended to me by a neighbour. I feel that I received a decent level of service. The deliveries are prompt and drivers are extremely helpful. The price of items could clearly always be cheaper but overall I would recommend them
Always helpful,quick delivery service and kept informed

Respuesta de Bradfords - Dorchester BBS
Despite the presence of customers the yard workers appeared to be arguing and shouting at each other and the language used was pretty disgusting. Item I purchased was fine but was not offered any assistance to load into the car. UPDATE. Since I posted this review i have had s reply from Bradfords that was exemplary. I would particularly commend Zoe who called me to explain things. Excellent customer service from someone who genuinely cares about the customer experience and business reputation. Well done Zoe!!

Respuesta de Bradfords - Dorchester BBS
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