bravoauto Opiniones 480

5☆ review of Bravoauto Warrington. Bought a great car, just what we were looking for at the right price. Great service received from my arrival. Was greated by a young chap who was most helpful and then dealt with sales person Sandra who went out of her way to ensure everything was right for us. Overall a great car buying experience. Would reconmend & would definately use myself again.

genuine 5* service from the second I walked in the door to test drive to the day of collection, cannot thank Fergus enough for his hospitality throughout what can be a very stressful process!

Very easy process from start to finish .

DO NOT BUY A CAR FROM HERE AS YOU WILL GET RIPPED OFF AND THEY DONT SOLVE THE ISSUES - we purchased an Audi Q5 - it came into the showroom with screeching brakes - salesman said it would be sorted brakes still not resolved and after sending 5 emails to their complaints department they still haven’t responded - also the guardex gloss and leather care package never got applied when we purchased the car - DO NOT BUY A CAR FROM HERE AS YOU GET RIPPED OFF! Also they don’t make it known that they are not part of the motoring ombudsman so if you do have an issue you have no where to go and they can just keep ignoring you leaving you out of pocket with a below standard car.

I am very disappointed with the car that I bought from BA Wigan.

Back in April, I bought a Jaguar, and the car seemed to be the worst car I ever owned. There were many faults in the vehicle; they offered me a warranty that refused to pay for my unstopped issues (engine mounts, adblue sensor, NOX sensors, EGR filter, issue with some wiring, cracked callipers).

When I complained about the warranty because I felt that this was missold to me, Inchape (it seems this is the group) replied this was free and was not missold (tried to educate me in an insulting way), and there was nothing that they can do for me. I want to let that lady (Victoria) know that someone was promising you something that is not true; it is called mis-sold (not about money).

Be careful when you buy a car from Bravo Auto; they are friendly advisors but with awful vehicles. Don’t be tricked by the smile.

Chelsea at bravoauto Norwich provided a professional and courteous service. She provided all the information we needed in a cheerful manner and made the whole experience enjoyable. We could not recommend the company and staff, especially Chelsea enough.

Thanks Mike for professional and friendly service.

Thank you Ryan for an effortless car sale. Very much recommend and nothing was too much trouble.

I purchased a car and received outstanding service from Uzair and Erald. The customer service was A* they made me feel very comfortable and didn't push on a sale like most other dealers. Highly recommended

Saw the advert online for the vehicle make and model we were looking for and made contact with Bravo auto Liverpool after being messed about by a main dealer on another vehicle, Harry who dealt with our enquiry was polite and helpful and organised the deal quickly and efficiently. Communication was good throughout the process and the vehicle was delivered when they said it would be.

Vehicle prep appears to be very good and the vehicle was immaculate on delivery (we bought unseen online) and vehicle was as described (Harry did provide a video of the vehicle with additional photographs before we agreed the sale). I would say the advert could have been more informative with regards options the vehicle had and service history etc.

Time will tell like with any used vehicle if its a good one or not but I have no doubts the aftercare will be as good as the buying experience with 12m warranty and breakdown provided (hopefully never have to use) and would highly recommend contacting Bravo auto.

I sold my car in December and I can highly recommend Bravo Auto Towcester as they were fantastic, specifically Sobia Arif who went above and beyond to make it a smooth transaction, even coming in on her day off due to a computer glitch that let me book a Sunday appt! She was fantastic the whole way through, kept me updated every step of the way and when you are waiting to hear on something important this type of service makes all the difference. I would definitely use this branch/Sobia again in the future. Thank you!

I cannot thank Harry enough, after having a really bad experience with a very well known main dealer, Harry was absolutely amazing. A credit to the company he kept me informed at every step of the way and nothing was too much trouble. Every time I called everyone was so friendly and helpful!
Well done Gary and the team an absolute 10/10 for customer service there wasn’t one thing you could have done better I would definitely use you for a car again, best service I’ve ever had! And that’s saying a lot!

Can't recommend bravoauto chester enough,Just sold my car to them and it all went through fast with both parties happy with the financial side (price was much better than other car buying sites).Jason dealt with everything for us he was very professional and polite,would not hesitate to use them again.

The friendly way and politeness of the sales staff especially Ryan at there Towcester branch top man and thank you for all your help Kevin Barby

Very efficient and prompt service from Bravo and Sobia Arif to buy my car from me

Bought a car from Bravoauto Cheltenham branch back in September and was sold a service plan alongside it, with confirmation that the future services would all take place in their Cheltenham branch. However, a few weeks later this branch was shut, so I duly rang the Cheltenham branch to say this service plan is no longer going to do what I signed up for, and they said to "leave it with them". Luckily no payments had been taken at this point so thought everything would be fine.

However, come 1st November the first payment was taken from my bank account. Since then I have repeatedly tried to get my money back, and am still waiting to receive all of it. I have spoken on a number of occasions to the Swindon Branch who say they will call me back, but never do. When someone does actually speak to me, they basically say not their problem, it's a third party, computer says no! I've emailed the head office to complain and have received no response from them either.

Bravo auto probably fine if there's no issues, but if there are, good luck getting anyone to sort it out in a timely manner. Avoid avoid avoid!

Liverpool branch made everything quick and easy 🙌🏻
From making an enquiry to driving away in 2 days even around Xmas time. Thoroughly enjoying the ST thanks to Harry and Gary 👍🏼

very friendly guys,very helpful helped us out , love the look of the car and will let you no later about the car but I'm sure it will be a good car for my mother

The car they sold me has a serious issue. I reported this to Bravo Auto and was asked for evidence, which I sent them. Since then they have simply ignored all my emails.

It's shocking a company behaves this way in this day and age!

In response to their reply, below. Bravo Auto clearly did not read my review. I am very clearly complaining about them ignoring my several emails. I have already emailed to this address and I emailed their Chief Executive. I received an aknowlegement from this email but nothing more.

Now, they don't even bother to aknowlege my emails.

They have taken circa £25k from me for this car and have chosen to ignore the issue I have raised!

I strongly suggest you avoid this company. I'm sure people are happy initially, especially when nothing goes wrong with their vehicles. They have only dealt with sales staff.

But, be warned, my experience is they simply ignore you when something goes wrong. Buying a vehicle is expensive, can you afford to lose your money?

Haroon made the purchase of my new vehicle so smooth, incredible people skills and made the customer experience flawless. A real credit to the BravoAuto team!