bravoauto Opiniones 480

Purchased a car from the Warrington branch June 2023 Nissan juke had faults with dashboard lights and key fobs after they were unable to repair was told take it to a Nissan dealer and I would be reimbursed the cost I paid out over£250 in August 2023 and I am still waiting on payment sent numerous emails phone calls same answer should be with you in 10 days now not returning calls or replying to emails shocking customer service so be aware have to give 1 star to give this review

I had a fantastic experience purchasing my new car from bravoauto Guilford. Kevin was amazing and found me my perfect car. I would highly recommend this company to anyone.

I had a really good experience at Bravoauto in Swindon. Joe dealt with me and was very professional, friendly, informative, and efficient. No rush, no pressure from him. Would use them again.

Brought a car from bravoauto cannock. Took the car in for a knocking noise under warranty l, they said it's fine bring it back if it persists. 6 months later and the car is undrivable due to engine issues. We had the extended warranty so got in touch with them, they said go to a garage vat registered, garage said you'll have to pay upfront, didn't have the 2.5k they wanted so raised a complaint to inchcape as cannock closed down. Was in contact with a man in the complaints department who couldn't care less, didn't respond to emails, always had to be called and only had the same answer, we're looking into it. Now 4 months I findout they have canceled my warranty because they believe I've already done work on the car which I haven't! The car is sorn in the garage. DO NOT USE THIS COMPANY. currently in talks with my solicitor as this could have been so easy to rectify but I wasn't given any options and now they've just said like it or lump it. Won't take it lying down.

Honestly do NOT buy a car from Bravoauto. Do not give yourself the stress it’s not worth it.

I bought an automatic car from them 8 months ago. I paid over 7000 pounds. I thought I’d have peace of mind due to their 12 months warranty. Nope. How wrong was I? They fail to mention they will only cover up to 1000 pounds towards a repair. After only 8 months, and only 4000 miles, the mechatronic part in my gearbox has broken. Causing the car to slip out of gear whilst I was on a dual carriage way, with no where to pull over. I literally came to a stop in a live lane. Rather scary. I then rang the branch I bought it from, they said they wouldn’t take the car back to repair. I then rang my closest bravoauto branch in Swindon, they also refused to take it. They both fobbed me and told me to take it to another garage. But the whole point in buying a car from them was that if I had an issue they would sort it out themselves. And my warranty states I can take it back to any bravoauto dealer for a repair. I then took it inchape Volkswagen, who had the car for two whole weeks and then said it needs a new mechatronic part, which costs 2.8k. And bravo auto are only prepared to pay 1k towards it leaving me with a bill of 1.8k. For a car only driven for 8 months and 4000 miles. Ridiculous. They then said they wouldn’t be able to fix it, and that I’d have it to take it to another garage. This is literally not what I’ve agreed to when I bought the car. I’ve now been without a car for 3 weeks whilst I’m complaining, and they are still refusing to help.

I have had such a lovely experience purchasing my car from bravoauto Warrington. Dave was amazing, really made the purchase so easy and straight forward with all the paperwork. I would highly recommend this company to anyone.

Bought car from bravo auto Warrington salesman michal helped us through every stage of sale, car had a few issues which were dealt with promptly and happy with repairs done and with a 12months mot I can only speak of my experience with the company and say it was a good one thanks ian

Great service.thanks to mo for all your help was great .highly recommed.

I bought a car from BravoAuto, Warrington in January 2023. I called the office and spoke to Scott, who worked with me to get the best car, and deal for me from beginning to end. I was able to part exchange my old car with BravoAuto who gave me a very competitive price for it. Communication was excellent, and I am very happy with my new car. even a fortnight on, when I called with a query, everyone remembered me.

I now always make sure to tell everyone who tells me they are looking for a new car to avoid Bravoauto and Inchcape like the plague. Bought my Ford Fiesta in December 2022 unseen from Bravoauto Bolton, collected the car on the 17th December 2022 and immediately had to return the car due to an issue with the gearbox. After a couple of hours on site and a brief look at the vehicle the technician expressed that he didn’t want me to take the vehicle for safety reasons and apologised expressing that the fault should have been found when they did the multipoint check. I ended up taking the car I was part exchanging as they had no courtesy car available and was in this until the 11th of May 2023 when I was finally able to collect the car, during this time I was barely contacted, I’d try and call and get told I’d receive a call back but never did. When they would contact me, they would tell me the car was booked in on x date and then a few weeks later after not hearing anything, I’d contact them to be told it’s still waiting to be fixed or they are waiting for such a part. I was eventually told it was booked in at the local Ford dealer to be fixed, a week past by I decided to contact the Ford dealer directly to see if it was there or had been in as I had been made promises that hadn’t been met, they told me the car had been in, but only for an inspection and not the repair like they had stated. I was told that the car would be having repairs done at Ford so that the gearbox itself had a warranty on it for my piece of mind if another issue came up, that didn’t end up being the case it had the repairs completed at a random backstreet garage I have no information about. I made sure to raise my concerns to the finance company to cover my back and the fact I was paying for a car I immediately had to return back and had no communication from the site to know when I’d get the car back. In me doing this, I was promised the world by Bravoauto with claims of a full tank of fuel, two free services and my finance payments covered for the duration that they had my vehicle. I had 1 finance payment covered out of the 5 I had been paying before I received the vehicle and when I questioned this the sales person expressed that the manager told them they were doing it. My full tank of fuel was also only about £10 due to “new management” now allowing a full tank. I was told by the sales person to just take it on the chin, especially as I was using my part exchange the whole time and they would now be making a loss due to depreciation which was not my problem at all, especially when I made a loss myself paying for a car I didn’t have, paying for tax on two vehicles as well as messing around with my insurance multiple times. I foolishly did take it on the chin and took the vehicle as I was so drained from the past 5 months of messing around waiting for the vehicle that I was initially so excited to get. I really wish I never took the vehicle, on the 13th of May, two days after finally collecting the vehicle the engine light came on and had to go back to them twice due to this. 8 months later I book the car in for its first service in my ownership at a Honda dealership unrelated to Bravoauto and Inchcape who along with the service provide a complementary health check. The health check revealed that the gearbox has an oil leak! Now Bravoauto Bolton is closed down, I have no way of taking the vehicle back to them especially with a second gearbox issue in less than 12 months for them to repair. I have contacted both Bravoauto and Inchcape asking for advice on this, as conveniently the 12 months warranty has now run out as it was registered in December 2022 even though I physically haven’t had the car for 12 months, it has been almost two weeks since contacting them and they still haven’t got back to me. Being part of the reputable Inchcape I expected big things and always gave them benefit of the doubt, I wish I never bothered with them and certainly won’t do ever again.

My recent purchase from Bravoauto Derby (Inchcape) has left me deeply dissatisfied. Despite assurances of quality and a one-year warranty, my car's engine light appeared within two months. Despite four months of follow-up, they have failed to honor their commitment to service. Recent attempts to contact them have been met with silence, raising concerns about their integrity and customer support. Proceed with caution when dealing with Bravoauto Derby (Inchcape).

I viewed my car on a Saturday at the Towcester site and picked it up on the Tuesday a very fast turnaround I can’t thank Ryan and Sam enough very professional from start to finish would definitely use again and hundred percent recommend them thank you again team Towcester

I was lucky enough to meet Sobia when visiting the Towcester Bravoauto branch. On this occasion I was selling a car,Sobia was very helpful and understanding regarding my poor hearing and took me through all of the forms that needed to be filled in with ease and lots of patience. I would definitely recommend a visit if you are either looking to sell or buy a car you will be well looked after especially by Sobia.

Fantastic service start to finish, I went in just to look for a new car, ended up buying said car as was so happy with warranty and professional service I received ! Shout out to Mo ( Guildford branch)...and all other personal who works there, super friendly, made buying very easy !

Do not trust their website. They leave vehicles uploaded that have already been sold to inflate their stock - and happy to take your money to reserve vehicles in the meantime without telling you. Extremely disappointed after having travelled half the length of the country to collect a car which was never there

Purchased a Volvo at Bravoauto. Sales service was excellent. I hadn’t intended to buy the car as it was the first I had seen, however, the sales service and warranty were both excellent.
The only downside is that the car bad neither spare wheel or sealant/ pump, and whilst not an MOT item the car would have originally had one and I would have thought the car would be despatched with it.

5 months back I bought my young son a car from Bravoauto Cannock branch we had the conversation concerning servicing at other branches being reassured no problem we qauentee to look after our customers !!.. we are not like other sellers can trust us.

At the time I gave 5 star rating in my review praise given for our easy pleasant purchase,since they closed their Cannock branch we have received nothing but problems trying to service this car,endless phone calls waiting for promised calls back that never happened even calls cut off when they didn't want to discuss options for getting this car serviced for its warranty.
Really unhappy about their response from the Derby branch.
Another company takes your money then doesn't care.

The staff are very welcoming and let you choose your vehicle without any hard sell, I had a minor problem with my vehicle which was sorted very quickly, the after sales service was very good, I would recommend the Swindon branch of brovoautos

Excellent service great car and was very helpful would highly recommend this company for a used vehicle
Thank you for a very easy and painless experience

A great car and a great price. Great service and Harry and Richard were really helpful at the Towcester branch.