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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

my car passed the MOT on 9th October had it serviced on the 7th of November 237 miles later ,only to be told my rear disks and pads needed replacing as they were worn below recommend limits,how wasn... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I've had such a fantastic experience with Bridgend Ford, a big thank you to Brendan who has made the purchase of my dream car an absolute breeze. Brendan was so helpful and nothing ever felt like too... Ver más

Valorada con 4 estrellas sobre 5

Very polite helpful and efficient sale staff but it all seemed a bit rushed when come to paper work. I don't like being showed screens and having disclaimers or policies being read out it was all a bi... Ver más

Valorada con 5 estrellas sobre 5

Just bought a used Ford Puma from Bridgend Ford. Salesman, Dean Morgan (no relation!) was brilliant, he really looked after us, never pressurised us into making a decision. Very helpful and courteous... Ver más

Información sobre la empresa

  1. Concesionario de autos

Escrito por la empresa

Visit Bridgend Ford near Cardiff and Swansea in South Wales, we are an established dealership and servicing specialist. Explore our website to browse through our stock, book a test drive or MOT and get an instant FREE vehicle valuation in a matter of s...


Información de contacto

3,6

Medio

TrustScore: 3.5 sobre 5

230 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 33% de las opiniones negativas

Suele responder en menos de 1 semana

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3,6

Todas las opiniones

(230)

19 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Amazing service Bridgend ford, thanks Tom !!

I recently purchased a car from bridgend ford. my sales rep was Tom and he was fantastic from start to finish, kept in touch regulary and always kept me informed with everything that was required to make it a smooth purchase, i would highly recomend to anyone thinking about purchasing from bridgend ford top class all around 5/5 rating from me, thank you

23 de marzo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

great dealership and great staff

great dealership and great staff, i have purchased several vehicles from Bridgend ford and will do so again. the new and used sales team have been very helpful and knowledgeable.
i found them very easy to talk and to deal with.
they make the purchase journey very easy.

19 de marzo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

I recently bought a festa st from…

I recently bought a festa st from bridgend ford, customer service was brilliant , Dean was the salesperson and I never felt pressurised. He kept in touch by email set up my tax for me and arranged to have my private number plate moved onto my new car even had new number plates made up for me. I would highly recommend Bridgend Ford . He couldn't have been more helpful. Thank you Dean

17 de marzo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Just bought my new ford mustang mach e…

Just bought my new ford mustang mach e gt from bridgend ford , from start to finish all ran smoothly , ordered & delivered to southampton within 10 days .My. main point of contact was Bethan in sales & she was helpful & knowledgeable & answered any questions i had
all in all a good bunch of guys to deal with

10 de marzo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bridgend Ford Amazing service.

Just purchased a brand new puma from Bridgend Ford, the service I received from point of order to handover was absolutely brilliant. The staff are absolutely amazing and because of the delay with the cars build due to Covid and the chip shortage which is affecting every manufacturer they kept me informed every step of the way and the handover was absolutely amazing . WELL DONE !!! Can’t thank you enough.

23 de febrero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent used car sales service

Just bought a used Ford Puma from Bridgend Ford. Salesman, Dean Morgan (no relation!) was brilliant, he really looked after us, never pressurised us into making a decision. Very helpful and courteous in all his dealings with us. Would definitely recommend Bridgend Ford Used Car Sales to anyone. Just hope their servicing is as good as their sales!!

22 de febrero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very happy with the service we received…

Very happy with the service we received the constant updates from Bethan she was amazing with us and Accommodated our every need I would definitely recommend you to family and friends and since getting our new our daughter has bought a second hand fiesta so the whole family are happy thank you 😊

6 de febrero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Lack of communication

Arrived at 9.30 for a 10am MOT 2nd Nov. Receptionist said "it'll be done anytime between now and 5pm. IF I'd known this BEFORE, I could've made other plans.
Communication 0.
I also told her it needs an oil change as the warning message was on.
"Do you want a full service?"
"No, just the oil changed please".
So I sat in a cold showroom for nearly three hours on hard cold plastic seat, when my car was finally done. No oil changed.
I questioned this & was told "it'll be done on 36000 miles service". Am I supposed to drive for the next 6000 miles with a warning message saying "oil change required?"
I don't know why It wasn't done there & then.
I'd buy another car from here as sales side is excellent, but service side is not very good.

20 de noviembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Picked up my new (used) Ford Focus…

Picked up my new (used) Ford Focus today. As always - from viewing, to test drive, to collection today was a seamless process. Excellent service and communication throughout. Thank you Tom Drew and the team 👏🏻👍🏻

17 de noviembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Just don’t go here if you value your time and money

Went in for an oil change and an annual service. They managed to do that but somehow the funniest thing happened, the check engine light came on whilst they were inspecting it. The funny thing about it is that before the service the light was not on at all and the car is on top condition. So something funny has happened when they were doing the service and checks. And they tell me I have to pay 1k to “fix” it, if you enjoy getting mugged off than go here. I come out of this experience with more problems than I did going in. Thanks Ford.

5 de noviembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

After a few problems at the start I…

After a few problems at the start I took control of my new Ford transit custom 6seater limited edition on Friday 24th September. I can't thank Andrew Harris for all that he has done in the long wait it has taken ( not his fault).
Bridgend Ford have been brilliant since I ordered my vehicle they have kept me upto date with everything from start to finish.
I would also like to thank Martyn Dearden for his contribution.
Certainly will recommend them .

Well done all much appreciated
Mr Jamie Watkins

29 de septiembre de 2021
Opinión espontánea
Logotipo de Bridgend Ford

Respuesta de Bridgend Ford

We really appreciate your updated review; we look forward to a longstanding future relationship with you.

Many thanks,
Andrew and Martyn

Valorada con 5 estrellas sobre 5

Great experience

Great experience. Lilianna was very helpful and made the process so easy!

Big thank you to Dave and Chloe for getting me such a great deal 👍🏻

26 de septiembre de 2021
Opinión espontánea

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