BrightHR Ireland Opiniones 

778
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had my first Bright HR health check today with senior accounts manager Alice Hackney. I found her presentation very informative and helpful. I had several queries with areas I was struggling with an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

In process of launching Bright HR system and had some queries that would have caused serious issues if not resolved. Was in contact with Eve C online and they were so helpful and knowledgeable. Spelle... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Training on Bright HR My training today on the system today was co-ordinated by Paula Chaves‑Garcia. She went through all the menus and icons required to commence using BrightHR and BrightSafe. L... Ver más

Valorada con 5 estrellas sobre 5

Rebecca done an excellent job today walking me through the BrightHR system and explaining how everything works and passing on her tips on items she deems handy even in areas we are not yet utilizing... Ver más


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

778 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 75% de las opiniones negativas

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4,7

Todas las opiniones

(778)

38 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

DO NOT SIGN UP TO BRIGHT HR

DO NOT SIGN UP TO BRIGHT HR. Worst customer service ever. Take your money and then they run, no instruction, no help, no answer, WORST CUSTOMER SERVICE EVER. Like trying to get blood from a stone. Platform is ridiculous and they have all these add ons that are next to impossible to access or use, and they don't respond at all or your chasing for months. Biggest Waste of Money ever. Would rate them zero if I could. An absolute disgrace of a service. Zero customer care. Just tie you in and then smoke and mirrors after that. Paying for a service that you won't get. Go to someone who actually cares about customer service and don't be fooled. Hopefully this review will save at least one business from wasting time and money like we did. I can only speculate that most of the reviews are paid for cause in no way was that our experience with them. Couldn't get rid of them when selling the product, couldn't get a hold of them was you signed the contract. Interesting 🤔

8 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

First meeting

Had my first meeting with Paula chaves today, she was very helpful and informative. She showed me how everything worked and how to make the most out of BrightHR.

Grate service, Highly recommended!

2 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good start

We’ve just signed up with our new HR outsource company, and the experience so far has been excellent. Our first onboarding Teams call with Rebecca was really smooth—she provided clear, concise information and made everything easy to understand. We're feeling confident and well-supported moving forward.

16 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very effective training and lovely trainer

Paula was my trainer and I found her to be very professional and helpful. She brought me through all the different offerings BrightHR have to offer, giving me tips on how my organisation can use these.
I thought Paula had a very nice manner about her and well suited to training/mentoring. She made a note of a couple of unrelated takeaway items and said she'd come back to me which was not part of her role as trainer. I was very impressed with her.

12 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Had a training session today on the in's and out's of Bright HR

Had a training session today on the in's and out's of 'Bright HR'. I knew the system could help our Company but until now didn't fully appreciate how much. Rebecca McNab was so knowledgeable and her easy manner helped everyone engage and ask questions. We had booked an hour and that was just perfect to keep everyone focused. Rebecca reassured us all that we wouldn't crash the system and offered her ongoing support. You couldn't beat it, brilliant!

12 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Rebecca McNab Review !

Rebecca mcNab explained everything I asked her perfectly and gave further insights to all the topics. Very friendly and very patient with someone not so techy. Great person to get you going on the app

20 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bright HR

Had a very informative meeting with Rebecca McNab who showed me all the aspects of BrightHR which we are about to implement. Rebecca was very supportive and I know will be a great help as I navigate this new system.

22 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Experience

Holly Christie gave me a comprehensive overview of the Bright HR platform. Her patience was relentless which I greatly appreciate as I am not good at technology.

Thank you for the positive experience and an dedication to customer service.

21 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bright HR Onboard Training

Had an onboard training session with Rebecca. She was well informed, gave clear instructions and was a great troubleshooter. Above all she was extremely patient with my questions and limited technical know-how. I look forward to our next session once we have completed the uploading of the remaining information.
Deborah

2 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Onboard Training call

Had a training call meeting with Rebecca McNab, who delivered information clearly, and in a way that I found easy to follow and understand. She seemed very confident and was able to answer all questions. I am confident that I will be able to implement the training as instructed. We arranged a follow up call for once I have everything implemented.

14 de mayo de 2025
Opinión espontánea

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