We were very happy with Fallon’s service throughout the purchase of our first property. She always kept us informed about what was happening and how things were progressing. Whenever I had a question... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
We were very happy with Fallon’s service throughout the purchase of our first property. She always kept us informed about what was happening and how things were progressing. Whenever I had a question... Ver más
La empresa ha respondido
I had the best experience, being a first time buyer, I had direct contact to everyone, they kept the communication open every-time I needed something, Alex C. was exceptional…. The process took only 2... Ver más
Really happy with the service from British Homesellers. The whole process has been so easy and straightforward. Everyone has been really supportive, communication has been great, and they’ve always be... Ver más
La empresa ha respondido
British Homesellers was a brilliant estate agent to work with start to finish, they made what can be quite a stressful process very easy with their amazing and quick communication, especially as we ar... Ver más
La empresa ha respondido
Third Floor St Peters House, 45 Victoria Street, AL1 3HZ, St. Albans, Reino Unido
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 48 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
We were very happy with Fallon’s service throughout the purchase of our first property. She always kept us informed about what was happening and how things were progressing. Whenever I had a question or needed any help, she responded quickly and was always helpful. We really appreciated her communication and support throughout the process.

Respuesta de British Homesellers
I had the best experience, being a first time buyer, I had direct contact to everyone, they kept the communication open every-time I needed something, Alex C. was exceptional…. The process took only 2 months to exchange keys.
I put my house up for sale with them after I was told they had serious investors and buyers waiting to buy properties, I believed that they would sell my home in super quick time but unfortunately 9 months later I haven't even had a viewing through British homesellers.
My asking price is way below 3 local estate agents valuations but British homesellers have been consistent in keep suggesting that I drop the price about 40k or take it off the market.
They have not matched me up with any of their so called investors waiting to buy a property.
I would have had more chances if I'd have stayed with local estate agents.
I also don't think it helps that there's no for sale sign outside the property as I live in a place where it's busy with tourists for much of the year, but no passers by know it's for sale. Very disappointing after a convincing sales pitch.
UPDATE
After receiving a response from British Homesellers, I should have stated that the length of time I was with them as opposed to how long it was up for sale was 9 months as there was a delay with the pictures they took.
I rejected the 1st lot of pictures as they were awful, and nice parts of the house were not photographed, but instead there were 3 pictures all the same of the back of my house which had nothing nice to show, on limited amounts of pictures I thought that was ridiculous.
I've received an email from Trustpilot today that they may try to remove my review if it's not genuine, it is.

Respuesta de British Homesellers
British Homesellers weren’t actually my estate agents — they were acting for the people whose house I was buying — but I was genuinely really impressed with them throughout the whole process.
I’ll admit, initially I wasn’t sure what the experience would be like dealing with a nationwide company rather than a traditional local high-street estate agent, but any concerns I had quickly disappeared. They were always available, kept me up to date and seemed just as keen as I was to keep things moving. Whenever things stalled, they were proactive in chasing and trying to push the sale forward rather than simply leaving everyone waiting.
A special mention has to go to Fallon Martin, who put up with my many questions! She was always helpful, responsive and happy to explain what was happening, and I really appreciated having someone I could contact throughout the process.
Considering I wasn’t even their client, I thought the level of communication and service I received was excellent. Based on my experience as a buyer, I’d have absolutely no hesitation recommending British Homesellers.

Respuesta de British Homesellers
British homesellers were excellent kept me informed of the process right the way through.were polite and courteous .and made the whole process hassle free would have no problem recommending them
Really happy with the service from British Homesellers. The whole process has been so easy and straightforward. Everyone has been really supportive, communication has been great, and they’ve always been available whenever I’ve had questions. It’s made what can be a stressful process feel so much easier. Would definitely recommend!

Respuesta de British Homesellers
We had a really smooth house purchase experience working with British Homesellers . Molly firstly communicated clearly throughout the whole transaction, responded to emails promptly and guided us patiently whenever we had questions. All procedures were well organised, which helped us complete the purchase without unnecessary delays. Professional, reliable and friendly service.
A big thank you to Charles, who was absolutely brilliant throughout the whole process. He is incredibly friendly and always responded to my emails very quickly. Charles offered lots of honest, practical advice and provided constant support. Thanks to his hard work.
The whole team were professional and helpful. I would highly recommend this estate agency to anyone looking to buy a home.

Respuesta de British Homesellers
Great communication from the British Homesellers team, really helped me to complete everything in due time, and were very fast at passing any questions along to the seller. Thanks to Molly, Charlie and everybody else at the British Homesellers team

Respuesta de British Homesellers
My husband and I worked with Alex in the purchase of our house. He was contactable and responsive throughout the duration of the purchase and he helped chase progress while we were on holiday (as we approached completion). Based on our experience working with Alex I’d recommend British Home Sellers.

Respuesta de British Homesellers
Great service. They handled us buying our first home and were very helpful

Respuesta de British Homesellers
British Homesellers was a brilliant estate agent to work with start to finish, they made what can be quite a stressful process very easy with their amazing and quick communication, especially as we are first time buyers we really appreciated this. We dealt with Fallon for our house purchase and she was so lovely and helpful throughout. Thank you!

Respuesta de British Homesellers
I had a great experience with British Homesellers. Robert was very clear, quick and available in the negotiation and offer process, and Fallon went above and beyond to keep me updated throughout the conveyancing process during periods of long waiting, particularly as a first time buyer with no experience of the process. Would recommend them to anyone looking to sell or buy without the fuss of other more traditional property agents.

Respuesta de British Homesellers
I had a fantastic experience purchasing my home through British Homesellers, largely thanks to Fallon's exceptional support. She was professional, responsive, and always ready to help, making the entire process smooth and stress-free. I'm truly grateful for her dedication and would highly recommend both Fallon and the agency to anyone buying or selling a property. Thank you for the outstanding service!

Respuesta de British Homesellers
We’ve just bought our home through British Home Sellers and had an amazing experience. Fallon was fantastic — extremely professional, gave clear information at all times, and was so quick to respond. The rest of the team we spoke to were also very professional and very good. We would 100% use them again, but we’ve bought our dream home so we probably won’t need to! The house itself is absolutely stunning and we’re so grateful. Thank you to the whole team!

Respuesta de British Homesellers
I had an excellent experience purchasing my home through British Homesellers. Fallon was exceptionally helpful throughout the entire process. She was professional, responsive, knowledgeable, and always willing to answer my questions and provide support. Her dedication made what could have been a stressful experience much smoother and more enjoyable. I truly appreciate all her hard work and would highly recommend both Fallon and the agency to anyone looking to buy or sell a property. Thank you for your outstanding service!

Respuesta de British Homesellers
Wasn't familiar with the company, but they were very attentive and provided good communication. Dealt with a range of people through out the different stages of purchasing, all with good customer service. Provided updates throughout the sale. Wasn't very happy with having to pay a 2 thousand pound deposit to "secure" the offer. The company was understanding and we found a solution that worked for all parties.

Respuesta de British Homesellers
Recently bought a house via British home sellers amd they were fantastic with my process it want really smoth and no issues and Robert was very helpful throughout

Respuesta de British Homesellers
I never usually write reviews but i have had such a good and positive experience with British Homesellers i had to share my thoughts .
From the initial contact to completion was hassle free with support from Robert Love if ever needed .
I will be looking out for properties in my area being sold through British Homesellers at every opportunity .

Respuesta de British Homesellers
Quick communication, happy to answer any questions and always willing to help / chase anything required. Even when they were the sellers side, everything was dealt with promptly which I was pleasantly surprised at as usually the housing market industry is not known for its haste in communication.

Respuesta de British Homesellers
Was always kepted up to date, very fast with their paperwork, and met deadlines, process was smooth and wasn't stressed

Respuesta de British Homesellers
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.