We were very happy with Fallon’s service throughout the purchase of our first property. She always kept us informed about what was happening and how things were progressing. Whenever I had a question... Ver más
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We were very happy with Fallon’s service throughout the purchase of our first property. She always kept us informed about what was happening and how things were progressing. Whenever I had a question... Ver más
La empresa ha respondido
I had the best experience, being a first time buyer, I had direct contact to everyone, they kept the communication open every-time I needed something, Alex C. was exceptional…. The process took only 2... Ver más
Really happy with the service from British Homesellers. The whole process has been so easy and straightforward. Everyone has been really supportive, communication has been great, and they’ve always be... Ver más
La empresa ha respondido
British Homesellers was a brilliant estate agent to work with start to finish, they made what can be quite a stressful process very easy with their amazing and quick communication, especially as we ar... Ver más
La empresa ha respondido
Third Floor St Peters House, 45 Victoria Street, AL1 3HZ, St. Albans, Reino Unido
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I had a fantastic experience with Alex from start to finish. From our first conversation, he was friendly, professional, and genuinely committed to helping me. He kept me informed every step of the way, was always quick to respond to any questions, and made what can often be a stressful process feel straightforward and manageable.
What really stood out was his honesty, knowledge, and attention to detail. I always felt that he had my best interests at heart and went above and beyond to ensure everything ran smoothly. Thanks to his hard work and dedication, the whole experience was far more positive than I expected.
Without a doubt, Alex is the best estate agent I have dealt with, and I wouldn’t hesitate to recommend him and British Home Sellers to anyone looking to buy or sell a property.

Respuesta de British Homesellers
We bought our first home through British Home Sellers, and the experience was excellent from start to finish. Robert and his team were incredibly helpful throughout the process.
A special mention goes to Fallon, who was always quick to respond to our queries and happy to help whenever we needed assistance. As first-time buyers, having such a supportive and responsive team made the whole experience much smoother and less stressful.
Had a lovely experience thanks to Fallon :)

Respuesta de British Homesellers
Alex was absolutely first class in monitoring and dealing with my purchase, I have bout and sold 14 houses in the past and by far Alex has been the most professional and helpful agent I have dealt with genuinely surprised how good the service was will 100% use this chap and company in the future

Respuesta de British Homesellers
A pleasure to work with throughout the transaction. Always contactable, quick to respond when offers were being negotiated, and proactive in chasing solicitors whenever anything was outstanding. Their communication was excellent from start to finish, making for a smooth process and a very positive working relationship.
Everyone I interact with from viewing to completion were very professional. Alex Clendon was fantastic.

Respuesta de British Homesellers
Overall our experience with BHS was very good. Initially we had a few issues contacting the person looking after the property when trying to make offers and deal with the initial price negotiations but once Alex took over the process during the later stages he was very much a driving force of getting the purchase over the line, keeping us in the loop and being the go between with ourselves and all other parties.

Respuesta de British Homesellers
I bought a property through BHS and the process was hassle free. I would describe it as seamless. The staff kept checking on intervals to ensure a smooth flow until completion. My £2000 withholding deposit was immediately transferred to me on completion.

Respuesta de British Homesellers
British Homesellers have been amazing, from the first time contacting them about the house purchase to the actual house being bought, they have been very helpful, and gave me updates along the way. I want to especially thank Molly and Alex who helped me out throughout this journey!!!

Respuesta de British Homesellers
Their marketing states that ‘On average we are securing offers within 2 to 4 weeks’ and that they have ‘buyers ready and waiting to buy properties’. Sounds too good to be true - and that’s because, in my experience, it is. They haven’t managed to secure a single viewing in three months, let alone an offer. I understand the market is very tough but the truth is that other flats in our block have had viewings - and they’re on at a higher price. Something has clearly gone wrong and BH simply aren’t doing enough to sell. I have lost confidence in them and feel mad that time with BH has been wasted. Much better to stick with a proper high street estate agent.

Respuesta de British Homesellers
British Home sellers were great! Fallon kept in touch with us more than our solicitors did! I would recommend them to anyone! In the future, I would use them to sell our house!

Respuesta de British Homesellers
British Homesellers handled our purchase really well. Unfortunately the sellers weren’t in a position to move as quickly as we had first hoped but this was not a fault of British Homesellers, and when we contacted Fallon for advice, she did support us by chasing information and getting answers for us.

Respuesta de British Homesellers
From the beginning communication was amazing- super clear and easy to understand!
Fallon was brilliant at talking me through each step and also keeping me up-to-date on each step.
She understood my frustrations at times and talked me through everything.
Can’t thank Fallon enough for everything she has done!

Respuesta de British Homesellers
Moving house can be a stressful and complicated process to go through. I found BHS to be very helpful throughout. I spoke mainly with Robert, but also Charles, both of whom had a calm friendly manner and took the time to explain things when asked. I needn't have worried about BHS being an 'online' agent as they were very accessible over the phone. They always followed up on things when they said they would, can't fault them.

Respuesta de British Homesellers
Communication was excellent from the get go, and it felt like they were trying their absolute best to get our purchase over the line when things were going wrong.
Special shout out to Fallon Martin who was our main point of contact. Also to Alex Clendon who stepped in when Fallon was away.

Respuesta de British Homesellers
The staff were helpful, responsive, and communicative throughout the process, which I appreciated.
However, the service charge was presented significantly lower than it actually was — the true figure turned out to be nearly 40% higher once official documents were reviewed. This is a material detail that should have been verified or clearly caveated in line with the Consumer Protection from Unfair Trading Regulations 2008. It suggests that information provided by sellers is not adequately checked before listing.
As a result, I lost time and incurred unnecessary costs before discovering information that directly impacted my decision to proceed.
Overall, a positive interaction with staff, but a lack of due diligence on key information.

Respuesta de British Homesellers
We had an extremely positive experience with what has been an immensely stressful time, particularly with Robert Love . On the ball very knowledgeable and was always available to support and answer any queries he went above and beyond would highly recommend. Thank you Robert
This company was amazing to work with, communication was top notch, always kept in touch with what was going on, brilliant service, Alex was a delight to talk to, very knowledgeable and if he was going to ring you back he would.

Respuesta de British Homesellers
Our sale was held up by various Land Registry issues for over a year. Charles at British Home sellers was absolutely brilliant, so kind and empathetic throughout the whole process. He answered all queries and pushed for progress week by week in order for our sale to complete. I cannot thank him enough.
Buying through British Home Sellers was a great experience and a breath of fresh air compared to other recent experiences buying, Robert Love kept me up to date throughout the whole process, he went above and beyond. I would definitely recommend for people looking to buy through British Home Sellers.

Respuesta de British Homesellers
The best experience,we was helped every step, we had the option to have a chat without to be necesary to call them, as welcome we received a gift of welcome in the new house from the Homesellers agency, thank you so much
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