Brokenplanet Opiniones 3

Initially this shop is pretending to sell authentic broke. Planet hoodies- products sold here are a fake and a replica, the owner makes them himself. When going to pay they only accept PayPal and it is sent to someone called zaka shah. Order placed via paypal and no confirmation email was sent by the seller only PayPal email. Emailed the supplier to cancel my order and to refund and they inform me my money will be refunded in 12 hours however of course this was a lie and no refund was received . I opened a case on paypal for a refund and the supplier replies saying i should close the case and wait for my item. I have now escalated the case ti PayPal and waiting to receive my refund. DO NOT BUY FROM THIS SHOP IT IS A SCAM, CUSTOMER SERVICE IS TERRIBLE.

Order placed via PayPal on 18/8 and when confirmation received the PayPal account looked suspicious. Emailed both supplier and PayPal to cancel the order. As a case had been raised with PayPal the supplier provided a shipment tracking number. However, the tracking number related to a previous delivery completed on 09/8 in a different area.

The supplier offered a £100 refund via the case raised for a £138 item. Why would a supplier offer a £100 refund when the order had apparently been already delivered?

I have contacted the supplier via WhatsApp with no joy, reading and not replying to messages.

Awaiting a full refund from PayPal. Do not buy from this company.

Delivery didn't come at all do not use .uk website can't even get a refund