BRONZE SNAKE Opiniones 274

Such bad service, refused a refund due to sale item and then put a minimum spend on gift card so that I had to spend an extra $50 to buy anything? Expired the gift card within a couple months too and then completely ignore Emails. Delete my comments from there Instagram too asking for a reply. Their reply below is the biggest lie, way to make your service worse lol. I literally have one screenshot that could prove you’re lying right now. I’ve already Emailed and been sent a new one with a 3 year expiry but this still looks bad on you.

My first ever order and I'm so impressed! Order placed just before cut-off for shipping that day (2 minutes) - Shipping email received 20 minutes later. I then realised I forgot to use my discount code so I sent a quick email - 10 minutes later and I receive an email and refund notification! Thank you so much Bronze Snake, if only all online shops could be as efficient as you 🫶🏻

I have bought 4 colors now of the Raglan Crop Box Tank
And I love it!

It cuts right where it supposed to on the waist and it just enough boxy to make it real cool!

All I need is more colors or color combinations - maybe a a sweatshirt material would be cool - and I’ll be there to buy those too!

Also .. the delivery is swift and the customer service is stellar as well

And no sorry I’m not a cousin of the owners lol I just like the product!

Excellent customer service! They helped me instantly through their texting service when I needed to upgrade my order from standard to express shipping. The whole process was super easy and straightforward!

They charge around $15 to make a return. Watch out for that.

I emailed you because I wanted to return the Pia pants weeks ago!
No reply from you

Bronze Snake helped me out with a store credit when a dress I had bought on final sale got reduced even further. The dress is beautiful! Thank you Bronze Snake & your customer service team

I had one of the best customer service experience ever with an online retailer. Even being across the globe - they were communicative and efficient in helping me find the right item I wanted, right size and fit in a timely, professional way. I will DEFINITELY be shopping here again. Thank you for restoring my faith in online shopping experience feeling personal again!

The service was amazing. I purchased the Brown Nalla dress for my daughter’s engagement party and felt a million dollars in it. I’m not one to wear dresses but I loved this dress and had heaps of compliments on the night. Thank you.

I had a question about sizing and Pat was extremely helpful! She steered me in the right direction and I’m so happy that I went with the recommendation. She even told me to reach out if I wasn’t happy with the size and she would help me with the exchange. Wonderful customer service and products!

Phenomenonal client experience with Pat, she answered my enquiry in a professional manner. Very responsive and delivered client centric service. The items of clothing I have purchased are of great quality and stunning on ⭐️⭐️⭐️⭐️⭐️

Love this company. Great clothes and when I had an issue with a missing order, they took care of everything and replaced all my items with no hassle.

One of my favourite brands. Customer service was excellent the only time I had a minor issue with an order. Will be ordering again for sure 😀

Love my new looks ! Bronzesnske great quality .. choice .. price and service!

Had a minor issue with my order, had emailed them and Pat got onto it straight away! His replies were extremely prompt and I’m very happy with how quickly things were sorted! Thanks again Pat

The customer service was excellent from Pat! Speedy responses and went out of their way to help.

Unreal service, fixed my order promptly 👌 no stress with these guys

I haven't received my product yet, but given the customer service I have no doubt I will and that it will be good quality! I'm Canadian and was unable to cancel (due to timezones) my order myself after I goofed up the order and also didn't apply my welcome discount. Bronze Snake responded to my concerns in a timely manner and cancelled my first order while shipping the second. Very grateful and looking forward to the mail!😊

Such a cute set! True to size and good quality, no need to size up or anything

Huge fan of Bronze Snake! Quality and sizing has sometimes been a little off but returns or exchanges have been made so easy. I ordered a dress last minute for an event that weekend and they were kind enough to expedite the shipping with a fast courier service. Can’t fault them