Brussels Airport Opiniones 

Vreselijk, eerst bij het door de de douane heen 1,5 uur geduurd. Wij waren net op tijd voor onze vlucht.
Menig anderen hebben hun vlucht gemist. Bij terug komst meet dan een half uur gewacht op de trap van het vliegtuig. Ik vlieg hier niet meer vandaan!!!

Extremely long queues for non EU passports, stood for an hour and a half with my pregnant wife, there was no accommodation for this either despite asking. Very poor service.

Bonjour aéroport as éviter surtout le service assistance pour personnes as mobilité réduite en dates du 1 maie as 14 heure 25 je me rend avec ma mère handicapée au bureau des services assistance ,déjà j ai l impression de déranger une jeux de société puissance quatre poser sur le bureau près as jouer, on me reçoit comme un chien je passe les détails finalité de l histoire me suis débrouiller seul….vraiment si vous pouvez éviter sa as vos proches faites le. Je laisse mon numéro as tout ce que je peux faire éviter sa 00352691781129

De auto zou overdekt staan. Dit is absoluut niet het geval geweest. Voor vertrek is de auto gewassen en bij het ophalen is de auto erg vies. Ook hebben we 45 min gewacht terwijl ze telefonisch 10 min hadden aangegeven. Volgende keer zal ik niet meer aan dit bedrijf mijn auto meegeven.

Immensely long queues on arrival for non eu citizens! Took over an hour and a quarter to get to the desk!

This airport is by far the worst in Europe. Security takes forever, staff unfriendly and overwhelmed. At check-in, regardless airline, but Brussels airlines is the worst, endless queues. Staff chats and drinks coffee (!) whole customers wait an hour plus in line just to drop off luggage. Hardly any food options apart from beer and fries, and not enough quiet or comfortable seating options to wait. Toilets dirty and tiny.

Certaines fois il est dommage d'avoir une machine qui remplace une personne, mais vu l'amabilité du gars qui faisait le contrôle.... mieux vaut un ciborg. J'imagine que leur travail est difficile mais parler avec méchanceté voyageurs ne fera pas passer sa journée plus vite.

Security times are ridiculous (at least one hour), even on the fast-track lane, only 4 lanes out of 12 open. You know how many people will be travelling at every day and time, why don´t you plan accordingly? Negligent management.

Tax refund is so horrible. Only 1 staff with a long queue. Took us an hour t9 complete the process

Do not arrive internationally through this airport. Embarrassingly long queues for both EU and non EU passport holders. Passport control to pax ratio is disgraceful. Expect to take at least two hours, any less then feel very fortunate.

Non è andato niente per il verso giusto! Sono delusa. Vi dovreste vergognare! Uno schifo

I want to express my utter disappointment with Brussels Airport. I have never experienced such extreme waiting times at both the security checkpoint and passport control. Extremely long queues and unprecedented waiting times at Brussels Airport. Understandably, passengers became anxious and impatient, with many resorting to jumping the queue in desperation to avoid missing their flights. We witnessed several arguments and altercations as tensions escalated. Based on this experience, I would strongly advise against using Brussels Airport especially if you are travelling with young children.

Wrapping suitcases in plastic foil at Brussels Airport (Zaventem) is practically a monopoly. Previously, one could wrap their own suitcases – with, for example, a special set from Amazon or others – before checking in. That is no longer the case. Now, it is mandatory to have this done in the departure hall and to have special stickers applied before the suitcases are accepted for check-in. On top of that, the price per suitcase is excessively expensive.

Aéroport dangereux d'un point de vue aéronautique. Choix des pistes non lié au vent mais à des raisons politiques. En depit de votre sécurité.

It is a joke, not an airport.
Never being to a place like that.
- Parking is more expensive than Zaventem
- you even pay for toilet, dirty and without toilet paper!!!! Disguting
- they are so slow at the security check, they have millions of passengers per year and a ridicously small security check
- shops and food shops very limiter amd horrible quality
- I waited more the 30 min!! To get my baggage
- the way it is organised outside, you walk a lot in the wind and cold
- transport is monopolised by Flibco which is an horrible service, likely there are the private transfers

This is by far the worst airport in Europe compared to size and number of passengers, by far the worst. Thanks Belgium!

Arrived at the airport for the first time. Zero signage telling you where you should be going - litter everywhere - queues everywhere - rude and demotivated, scruffy, monosyllabic staff, who wave in the general direction of where they think you should go. The smartest area of the place is the Duty Free shopping. The rest is a mishmash of horrid, unkempt spaces. I thought Brussels was meant to be the HQ of the Euro Zone. I would say 'avoid' but until the Belgium government spend some money and build a new airport you're stuck with it. In comparison, Heathrow and Madrid airports are sumptuous palaces. Brussels airport is a national disgrace to Belgium.

Aéroport International le plus mal organisé qu’on connaisse ! (Et on en a fréquenté plusieurs mais celui-là c’est le pire !) Il y a toujours un/des problème(s) et un manque de communication entre les compagnies qui y travaillent (entre les compagnies aériennes et le service pour personnes Handicapées Hendricks par ex très mauvaise communication on a pas l’impression qu’ils travaillent pour le même aéroport ) tout le monde se renvoie la balle c’est jamais de leur faute aucune remise en question ils ne sont pas au service des passagers on a l’impression d’en déranger certains qui n’ont visiblement pas envie de faire leur travail et renvoie une très mauvaise image de cet aéroport ! Zaventem ferait bien de revoir ses critères d’emploi car le niveau du personnel est de pire en pire (les jeunes recrues en ont clairement rien à cirer) manque de respect envers les passagers ils se croient tout permis !
Les plaintes tombent de + en + ! Les critiques de + en + mauvaises. Demandez-vous pourquoi ?

No issue quick security , and friendly , everuthing nice

J'ai signalé la perte de mon iphone , l'endroit précis, il est géo-localisé, je n'ai eu aucun retour, c'est à croire qu"ils se fichent de nous! Très étrange, je compte ouvrir un sinistre auprès de l'aéroport !!!!!!

Volo da NY con coincidenza a Firenze. Allo sportello passaporti soli due addetti con attesa di più di un ora. Nessuno sportello riservato ai cittadini UE. Chiesto ad alcuni addetti che passavano se potevano farmi andare avanti in quanto avevo in volo che stava per imbarcare ma o non rispondono o alzano le spalle. Servizio vergognoso e poi parlano di noi italiani!!!