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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Use Bryce Oils whenever a top up of kerosene is required as they always offer competitive prices. Staff are friendly and helpful when contacted. Delivery drivers are courteous and efficient.

Valorada con 5 estrellas sobre 5

I have been using Bryce Oils for so long that I can’t remember when we started using them but it has been over 15 year. They are very reliable and any time we have used them for an urgent delivery t... Ver más

Valorada con 5 estrellas sobre 5

Great fast service..sales team friendly and we asked for specific parking for delivery to avoid damage to grass and drivers always competent and aware of any requests...Also good price compared to boi... Ver más

Valorada con 3 estrellas sobre 5

Disappointed that the delivery was later than expected - therefore there was more oil to pay for and although it was ordered a week previously, the price had to be held at the first price which might... Ver más

Información sobre la empresa

  1. Proveedor de combustible
  2. Proveedor de combustible diesel
  3. Proveedor de gasóleo

Escrito por la empresa

Bryce Oils are a family owned and operated supplier of heating oil, fuels and lubricants - delivering across central Scotland.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

51 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 5 estrellas sobre 5

5 years and counting.!

I've been using Bryce oils for 5 years and always had great service. Drivers are always pleasant and the prices are always lower than the competition.
I would recommend them to everyone.

21 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Office staff and drivers are always helpful and pleasant.
Always a competitive price and also speedy delivery.

20 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

As mine was a new install

As mine was a new install, I was unsure of when to order oil. Staff at Bryce were extremely helpful in arranging delivery for the day i needed and to suit the installer. Driver very polite and filled with no issues. Will continue to use this company as their customer service is first class and their oil is the cheapest by far. Would refer them to anyone looking for assistance with tank, oil and boilers.

28 de noviembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible service.

Terrible service.

Driver arrived, walked down the side of our house - looked perplexed and meandered around the side of the garden for a minute or 2 and returned to the tanker and drove away. No note, no voicemail, nothing. I went outside, he’d left the cap open on our tank and he left the gate open (our dog could have ran away). So we had no way of knowing he’d even been had we not seen him in the garden. We phoned Bryce for a cheeky receptionist to tell us “the driver reported dog faeces all over the garden”. An over generalisation as our dog had been out that morning and soiled once which we didn’t have the notice to pick up. Absolutely humiliated by this, had to rearrange the oil for the driver to post the receipt through with the note saying “cleaned the mess”.

Will not use them again.

17 de noviembre de 2023
Opinión espontánea
Logotipo de Bryce Oils

Respuesta de Bryce Oils

Firstly, I have only been made aware of this situation today and have been looking to solve the issues raised above and sorry that you felt the need to give us such a low rating.

Discussions have been had with our driver who attended the property initially and he advises that there was dog faeces across the garden. As I hope you can appreciate, our drivers attend various properties throughout the day, some of which are through customers houses to reach their tanks.

Our drivers have been instructed to take extra care for this reason.

To request that the faeces are removed prior to attempting delivery again, is not an unreasonable request and standard procedure across the industry.

Valorada con 5 estrellas sobre 5

First class company, very efficient and competitive

I moved house 4 years ago and the heating system in the new house was kerosene, which was new to me. I did a bit of research (as i always do) to find a reliable supplier that also prices competitively. After some consideration, I opted to go with Bryce Oils, and i have remained with them from the start.

I have found Bryce Oils to be an excellent company, and i have the utmost respect for everyone involved with the company, from the excellent delivery drivers to the friendly and very efficient office staff and management. Nothing is too much for them and enquiries are handled in a very timely manner.

The company also allows me to make flexible monthly payments that accrue toward purchase costs of future deliveries.

In summary, I am very pleased with my decision to have Bryce Oils as my supplier of heating oil, and i have never considered anyone else. I have no hesitation in recommending them to anyone using heating oils.

2 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Contacted the service side of this…

Contacted the service side of this company Pentland oil heating services . From the first contact with Stephane in the office , I had not one but two fully qualified Grants boiler engineers , Janet and Darren , who took time to listen to the symptoms of the boiler problems , they established the root cause of the fault after some critical diagnosis and fixed the issue all same day .

27 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service, fast and efficient and very competitive. Delivery driver was very polite and well mannered as we're the office staff.

4 de mayo de 2023
Opinión espontánea

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