Buffaloex Opiniones 

Awful service, courier delivered it to wrong address. They were supposed to deliver it to my house and the courier deliverd it to our local pharmacy because he was to lazy to call me because he was confused about where I live. I called the agent and they did not help at all, nor did they call back when they said they would. Thankfully I know the lady who works at the pharmacy and got my package, no help from buffalo whatsoever. Very disappointed.

I payed and it says I didn't pay and I got sms from mustang

I am giving buffalo couriers a 5 star rating because my driver was considered quick and friendly i honestly have no complaints about buffalo couriers thanks again to them.

Pathetic company…I received an email that my package would arrive today…I waited all day and nothing arrived …I phoned them late afternoon and was told it will PROBABLY be delivered tomorrow

Is buffalo the only courier to be used when you order from shein or temu because they are dishonest they give you platforms where you can communicate with them but no they don't communicate they lie to you trough those platforms forms. They told me to speak to them via whatspp and when I did they ignored by whatspp they didn't answer only let that machine to only give me options to choose from after choose nothing happened. I wrote emails to them asking for this refund they didn't answer I called they said they are sending the form that i need to fill in to get the refund. I waited but no form instead they sent me email saying I must give them tracking number they just don't want to give me this form because they want to still that money.

I've been waiting for my parcel for the past 4days in my status it shows out for delivery but no communication from the driver to ask my whereabouts but decided to return my parcel without any form of communication,second time status says driver couldn't get hold of me.sent couple of emails and now I'm being told I'll pay another fee for my delivery ,how absurd it is?driver says he couldn't leave parcel anywhere as there was no safe place to leave which was a lie coz premises has security gates before u enter and already i alerted guards of my parcel incase they arrive while i knocked off

They're the worst my parcel out for delivery on Saturday next thing on Monday when i track it "your order is returned because driver couldn't finish delivery" like how the f### is that my business? their customer service is I don't have words for those little liars. Worse part there's no communication from them you have to call them they don't bother updating you. Latest "Good day, According to our records your parcel is queued for dispatching during the course of this week should no delays occur. Regards"

Buffalo is the worst ever courier. I have an order that needs to go back to Temu and Buffalo were supposed to contact me to schedule to return the parcel and they still didn’t since the 22nd of October. I tried phoning the returns department but know one is answering. If you try another selection they just refuse to assist l. Their WhatsApp line is a scam as well as the email they send to you in an auto generated message.

They are now very expensive. Customs price are half the price of orders above R1500. They are expensive. They will split your order into 3 and you pay custome more than R200 for each and will amount to a total of R600 plus

Ordered from Shein in Sept, paid Buffalo express customs in Oct 2nd and on time but today is the 22nd of October and i still have not received my parcel. Its also them promising to deliver last week and only for the second agent to tell me they never received my parcel from Shein to begin with. I am pissed! The worst customer service by far!

Buffalo are dishonest! Full stop! You can't tell someone you're going to do something & then NOT do it! Tuesday 8th October @ 7:42am - SMS - Your parcel will be delivered within 48hrs. Tuesday 15th October 16h35pm. Still waiting for parcel!

I have been waiting for my order since yesterday the delivery guy called and told me he doesn't deliver on my area he will give it to someone who delivers around my area . Today morning when I tracked my status my parcel have been returned to the warehouse and I called him again he's so rude . Till now I have not yet received my parcel . It's still at ware house I have tried changing my addres there times

This is the worst experience ever, my delivery was reported that it had failed and when I called in I received the worst customer service the person was rude and ended the call before I could finish talking I am terribly disappointed and would not advise for anyone to continue working with this company. I still haven’t received my parcel after 3 days of being told to expect it on the day I called or the day after it. Terrible service, they don’t even deserve that one star

If I could give 9stars I would... I'm super amazed at how quickly my parcel arrived. The packaging was so secure, ensuring the items were undamaged. They kept me updated throughout the entire process. Highly recommend!!!

They stole my return order, their driver picked up my return order and they cancelled the return with Shein. When I enquired they said I must ask Shein to make other arrangements. I asked them to return the clothes and they ignored my emails and never returned my clothes nor refund. Thieves

I think I accidentally deleted my first post. To the point: They wanted my ID, 3 months bank statements, and proof of address before I could get my parcel.
After emailing Buffalo and Temu 600 times, I received an email from "Anon."
-------------------------------------------------------------
Good day, Although your parcel has cleared through customs, the Customs Border Control Unit has stopped this consignment for a routine physical inspection. A consignment is made up of bags, on average between 14 and 25 bags, which may consist of about 800 and 1000 smaller parcels, and your parcel is one of them. Our clearing agents are in the process of submitting the documents required in order to get the consignment released, and we will advise as soon as we have any further feedback. Unfortunately, the inspection can take ±10–15 days to complete, so delivery of your parcel will be delayed until we receive the release from Customs. We thank you for your patience and understanding.
------------------------------------------------------------
And there we are at the moment. I am going to get on to Temu to improve their courier services, and I hope you guys will too. The more complaints they get, the better. Thanks, Ness

I ordered twice from Temu. Both times Buffalo informed me of the tax, I paid it and very soon the parcels were delivered. No problem

If I could give - stars I would. My package has been to from JHB DC to VAAL DC back to JHB DC back to the VAAL DC and now again to JHB DC pass my house 3 Times as I live 15km from JHB DC. And when I call them all they can say is they are sorry but keep promising I get it first I get promise I get it Thursday or Friday this week now I am being told Monday Tuesday next week. I wonder if I call Monday I be told no Wednesday Thursday. I think it time we all try and contact temu and make them understand they need someone new. Or better yet we stop ordering

After reading such bad reviews and having placed my first order with Temu, I felt very nervous. Thankfully, I had no need to worry at all. I placed my order with Temu on 3 September and delivery was estimated between 10-26 September. I had notifications throughout the entire process with delivery being today, 12 September. I also live in an outlying area so very happy with Temu and Buffalo service.

Seeing everyone's reviews does not surprise me since I am in the same boat. This company should be banned from South Africa since a lot of people do order from Shein/Temu but shocking shocking how poor Buffalo's communication services are.. I don't have words.