I placed an order for click and collect. Unfortunately, I was unwell and unable to meet the collection deadline. I contacted customer service and they agreed to extend the deadline. Once, I finally ma... Ver más
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Consulta las opiniones de los clientes
Unfortunately there is no option to leave 0 stars so I’ve had to leave 1 star. Missing parts on initial order. Then told twice that the missing part would arrive next day only to find out it was... Ver más
Have used Builder Depot before and they performed again I bought the Grohe Euro Ceramic wall-hung toilet with the soft-close seat from Builder Depot, and I am very impressed. Their price was the best... Ver más
La empresa ha respondido
Only listing stock unlike jewson, listing prices, having a fast website not some piece of junk from 1999, delivery was great. Rang up to confirm delivery, managed to speak to a person quite easily. Tr... Ver más
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Información sobre la empresa
- Ferretería
- también en la categoría
- Empresa de construcción
- Maderera
- Tienda de hágalo usted mismo
- Tienda de insumos para plomería / fontanería
Sobre Builder Depot
Escrito por la empresa
Builder Depot is one of the UK’s leading independent builders’ merchants, bringing over 100 years of industry expertise.
Stocking over 15,000 products at competitive trade prices, Builder Depot offers great value. Plus, regular promotions such as monthly ‘Depot Deals’ & ‘Bulk Buy’ provide even more savings!
As well as an online store, Builder Depot has 4 branches across North London. Our flagship branch in New Southgate N11 and is one of London’s largest merchant sites.
We provide bespoke in-store services, including paint and render mixing, brick matching, and timber cutting, helping to make every project smoother and more efficient. For large orders, our helpful team can provide price quotations, arrange direct loads, and source special products.
Whether you're shopping online using our next day delivery service, click and collect or making an in-store purchase, we pride ourselves on being a reliable choice for building supplies across the UK.
Click & Collect Timber & Sheets Building & Roofing Drylining & Insulation Decorating & Tiling Flooring Doors, Joinery & Windows Security & Ironmongery Tools & Fixings Electrical & Lighting Plumbing & Heating Kitchens & BathroomsInformación de contacto
Builder Depot, 17 Station Road, New Southgate, N11 1QJ, London, Reino Unido
- 020 8362 8100
- builderdepot.co.uk
4,5
Excelente
5 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 97% de las opiniones negativas
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Very good efficient company .
Very good efficient company .
Good communication and updates on my purchase1
Swift delivery. good choice of products!
25 de septiembre de 2026
Respuesta de Builder Depot
We’re pleased to hear you had such an efficient experience with Builder Depot, from the communication and order updates through to the speedy delivery.
Thank you for also highlighting our product range. We really appreciate your 5-star feedback and hope to serve you again soon.
Kind regards,
Emily
Contact communications packaging and…
Contact communications packaging and delivery was first rate
However despite the order being well packed with pvc the outside was wet and plaster boards were very slightly damp due to maybe being stored over weekend
25 de septiembre de 2026
Respuesta de Builder Depot
Thank you for your feedback. We’re pleased you were happy with the communication, packaging and delivery service you received.
We’re sorry, however, to hear that the plasterboards were slightly damp on arrival despite being well wrapped. We appreciate you bringing this to our attention and will pass your comments on to the relevant team for review.
Kind regards,
Emily
Cheapest around and quality service…
Have used Builder Depot before and they performed again
I bought the Grohe Euro Ceramic wall-hung toilet with the soft-close seat from Builder Depot, and I am very impressed. Their price was the best I could find anywhere online by a clear margin compared to other major DIY and plumbing suppliers. The ordering process was smooth, and the toilet arrived safely and promptly. The Grohe fixture itself is brilliant—the rimless design and Triple Vortex flush make it extremely quiet, powerful, and easy to keep clean. Highly recommend both the product and Builder Depot for value and service!
23 de septiembre de 2026
Respuesta de Builder Depot
It’s fantastic to hear that you chose Builder Depot again and had another positive experience with us. We’re pleased you found our pricing competitive and that your order arrived promptly and safely.
Thank you for taking the time to share such detailed feedback and for recommending both the product and our service. We really appreciate your continued custom.
Kind regards,
Emily
Best price for Aqualisa shower
Best price for Aqualisa shower, delivered free next day by FedEx and carefully packed. Very pleased with Builder Depot
23 de septiembre de 2026
Respuesta de Builder Depot
We’re pleased you found the Aqualisa shower at such a competitive price and that it arrived the very next day, carefully packaged and in good condition.
Thank you for choosing Builder Depot and for sharing your positive experience. We really appreciate the 5-star feedback.
Kind regards,
Emily
Respuesta de Builder Depot
Thank you for your feedback. We’re pleased everything went smoothly and that your delivery arrived on time as expected.
We appreciate the 5-star review and hope to serve you again soon.
Kid regards,
Emily
Great fast delivery item was at a good…
Great fast delivery item was at a good price would buy again
23 de septiembre de 2026
Respuesta de Builder Depot
We’re pleased you were happy with both the competitive price and speedy delivery of your order.
Thank you for the 5-star feedback. It’s great to hear you’d choose Builder Depot again, and we look forward to serving you next time.
Kind regards,
Emily
Respuesta de Builder Depot
We’re pleased your order arrived quickly, securely packaged and at a competitive price.
Thank you for choosing Builder Depot and for taking the time to leave us a 5-star review.
Kind regards,
Emily
The warehouse staff were very helpful.
22 de septiembre de 2026
Respuesta de Builder Depot
It’s wonderful to hear that our warehouse team were so helpful during your visit. We’ll be sure to pass your positive feedback on to them.
Thank you for the 5-star review and for choosing Builder Depot.
Kind regards,
Emily
Happy Customer
Best price for the items I wanted. Quick delivery, did have an issue with my order but it was resolved quickly and with the minimum of fuss, customer support is excellent.
24 de septiembre de 2026
Respuesta de Builder Depot
We’re pleased to hear you found our prices competitive and your order arrived quickly. It’s especially good to know that when an issue did arise, our Customer Support team resolved it promptly and made the process as straightforward as possible.
Thank you for recognising the service you received and for your 5-star review.
Kind regards,
Emily
Respuesta de Builder Depot
Thank you for your 5-star feedback. We’re pleased you received prompt and efficient service from our team.
We really appreciate your custom and look forward to serving you again.
Kind regards,
Emily
price and delivery spot on
great price and expedient delivery of dewalt ltd ed. McLaren angle grinder.
1 de septiembre de 2026
Respuesta de Builder Depot
We’re pleased you found the DeWalt Limited Edition McLaren angle grinder at a great price and that it reached you quickly.
Thank you for the 5-star review and for choosing Builder Depot. We hope you enjoy your new tool!
Kind regards,
Emily
Respuesta de Builder Depot
Thank you for your feedback. We’re pleased you were happy with both the service you received and our competitive pricing.
We appreciate you choosing Builder Depot and hope to serve you again soon.
Kind regards,
Emily
Respuesta de Builder Depot
It’s great to hear that you continue to find ordering with Builder Depot quick and hassle-free.
Thank you for your continued custom and for another 5-star review. We really appreciate your support.
Kind regards,
Emily
Good service and delivery.
23 de septiembre de 2026
Respuesta de Builder Depot
We’re pleased to hear you were happy with both the service and delivery you received.
Thank you for choosing Builder Depot and for taking the time to leave us 5 stars. We really appreciate it.
Kind regards,
Emily
They sent us damaged and mouldy ply…
They sent us damaged and mouldy ply boards
22 de septiembre de 2026
Respuesta de Builder Depot
We’re sorry to hear that the plywood boards you received were damaged and showed signs of mould.
We can’t see any previous communication from you regarding this issue, so unfortunately we haven’t yet had the opportunity to investigate or assist. Please contact our Customer Service team with your order details and photos of the affected boards so we can look into this and work with you to resolve the matter.
Kind regards,
Emily
All worked out as planned
All on time and delivered as planned. Very helpful delivery driver.
20 de septiembre de 2026
Respuesta de Builder Depot
We’re pleased everything went exactly as planned and your delivery arrived on time. It’s also great to hear that the driver was so helpful, and we’ll be sure to pass on your feedback.
Thank you for the 5-star review and for choosing Builder Depot.
Kind regards,
Emily
Good service
20 de septiembre de 2026
Respuesta de Builder Depot
Thank you for your feedback. We’re glad you were happy with the service you received from Builder Depot.
We appreciate your review and look forward to serving you again.
Kind regards,
Emily
Builder Depot Seals the Deal
Ordered 2 x 5 litre tins of patio and block paving sealant late afternoon Tuesday - delivered by 1pm Thursday. Great service at a competitive price. Will definitely order from this company in the future.
22 de septiembre de 2026
Respuesta de Builder Depot
We’re pleased to hear your order was delivered so quickly and that you found our pricing competitive.
Thank you for choosing Builder Depot and for your 5-star feedback. It’s great to know you’ll be ordering with us again in the future.
Kind regards,
Emily
I had an excellent experience…
I had an excellent experience purchasing my shower, toilet, and bathroom accessories with the help of Maggie and Daniel at Builder Depot, Staples Corner. They were both incredibly helpful, professional, and knowledgeable about the products. They took the time to understand exactly what I needed, answered all my questions, and gave great advice without any pressure. Their patience, attention to detail, and willingness to go the extra mile made the whole experience easy and enjoyable. The products are excellent quality and the prices were very good too. Thank you, Maggie and Daniel, for your outstanding service. Highly recommended!
3 de agosto de 2026
Opinión espontánea
Respuesta de Builder Depot
What wonderful feedback for Maggie and Daniel. We’re delighted to hear they made your visit to our Staples Corner branch such a positive experience, taking the time to understand what you needed and offering knowledgeable, professional advice throughout.
We’ll make sure your kind comments are passed on to them both. Thank you for recommending Builder Depot, and we hope you’re very happy with your new bathroom products.
Kind regards,
Emily
Super friendly and efficient service
Super friendly and efficient service, even during the early am busy period.
2 de octubre de 2026
Opinión espontánea
Respuesta de Builder Depot
It’s great to hear our team provided friendly and efficient service, even during a busy early morning period.
Thank you for recognising their efforts and for taking the time to leave us a 5-star review.
Kind regards,
Emily
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