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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Delivery is always reliable, Delivery drivers are friendly. Staff on phone are always patient and helpful. I would NEVER revert to my previous (very large company) supplier. BWS Rosny 7018...no compl... Ver más

Valorada con 1 estrellas sobre 5

BWS are using deceptive and dishonest marketing through their APP specials. Prices revert to full retail at the point of purchase and unless you check your receipt or bank statement you have been co... Ver más

Valorada con 2 estrellas sobre 5

I have a BWS here in Northpoint, in Toowoomba. Almost without exception, every time I go in there, the prices are always $3-5 dearer than Liquorland or Dan's. For example Jacobs Creek Chardon... Ver más

Valorada con 1 estrellas sobre 5

BWS Wembley Incredibly aggressive and rude manager Went to pick up internet order as shop opened Monday morning totally ignored me I said here to pick up internet order glowered at me and said NAME?... Ver más

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2,4

Malo

TrustScore: 2.5 sobre 5

45 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,4

Todas las opiniones

(45)

20 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

I'm a seizure patient

I'm a seizure patient, so I don't know what's going on around me half the time, it is hard enough to get out of the house when experiencing seizures,my seizures are level 3 and cluster seizures and I Had a stock/front desk worker threaten me and continue to follow me around the Woolworths whilst I was trying to put mince away and look at bread yelling and carrying on that he was gonna f me up and that he doesn't care about his job, to give him a reason etc, I suggest you look into your staff at Cobram bws, the one attached to Woolies, was a tall gentleman with a purple hat, anyway I am seeking assault and harrassment charges on your worker, hope you guys sort out your staff.

23 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Hahn super dry? Also Tooheys extra,Carlton dry and VB cans all unavailable for delivery Today The bws website is extremely slow and…

The bws website is extremely slow and frustrating. It takes way too long to do anything.
I only use delivery and I like that I can get alcohol delivery for $12 within 1 hour. It's fantastic.
But it takes me so long to order 1 item, at least 15mins. And then usually is out of stock. There are 2 bws that are within 6.5km,one that is all ways out of stock is Geelong West Packington st. of my address (275 Church Street Herne Hill). Only one of those stores will deliver this far? 6.5km for the next furthest in Newtown. I've been a loyal customer and only drink one beer ,HAHN SUPER DRY. PLEASE order more for Packington street bws, cans and 345ml bottles. Please put a limit of 2 per person on the 345ml Hahn super dry bottles(stubbies) if you going to sell them half price. Since special has been on I have not been able to get 1 single box.

20 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ikke en rigtig business!

Hmm. Tvivlsom værdi idet de fvigtigste ting handler om opstart og registrering af selvstændig virksomhed. Det kan man læse gratis på skats hjemmeside. Og Emilie selv er ikke autentisk. Man bliver hverken rig eller fri af at booke møder for andre, og det er Heller ikke det hun selv er blevet rig på. Derfor kun 1 stjerne.

5 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

BWS Deceptive Marketing…

BWS are using deceptive and dishonest marketing through their APP specials.
Prices revert to full retail at the point of purchase and unless you check your receipt or bank statement you have been conned!
When confronted about this they state that prices are 'store specific' and guess what , the advertised special price is never available in your local store. I don't know ow how they are allowed to continue practising these scams and ripping off the public. I will never step foot in one of their stores again!

5 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

BWS Wembley Incredibly aggressive and…

BWS Wembley Incredibly aggressive and rude manager
Went to pick up internet order as shop opened Monday morning totally ignored me I said here to pick up internet order glowered at me and said NAME? I offered my photo ID waved aside and again NAME? I gave my name and he retrieved order and demanded to see photo ID... I know it's Monday morning and a job you do not want to do but taking it out on customers is not the way forward Will not be going there again

4 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Extremely poor customer service

Got a docket offering a 6 pack for $17 dollars. The girl at the counter told me that it was a typo and that I couldn’t have it because of that…
I reached out to BWS Customer Service team who told me that someone would reach out to me directly but they never did…
If they don’t care about their customers, you may as well got to Liquorland next door… That’s what I’ll be doing moving forward.

28 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor customer service by the manager and team

WHITFORDS CITY STORE
The staff, including the duty manager, where more interested in decorating for Halloween and spending time on their phones behind the counter than serving customers.
I politely asked about a product and was told to find it myself.
The duty manager was rude to customers and created an unsubstantiated scene in-store for no reason.

17 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Rubbish

Rubbish. Bottle shop they have clearance on things and they never have the stock just to get you in most things are never as cheaper than dan merfeys!!!!

25 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

BWS Brassall

BWS Brassall
I would like to commend the Manager Mellissa for the incredibly high level of customer service and general friendliness she exudes at her shop. Mellissa is a true treasure and should be commended for the way she runs her shop! she is always cheery, helpful and knows all her stock. whilst there I saw take stock outside to an elderly delivery person to save them having to come in. I have also in the past seen her carry purchased stock to elderly people and load it into their cars. This was just a small example of her customer service. Mellissa alone has made this my go to shop considering there are 3 other brand shops within walking distance. I hope BWS gives her the recognition she deserves.

27 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

BWS Mosman Park terrible service Went to the local BWS this afternoon…

Went to the local BWS this afternoon only to be greeted by no customer service. A young guy & girl who were to much into there own conversation to even say hi the rudeness beyond belief but after their private conversation finished the guy greeted a male older customer obviously has a issue with women or maybe it’s because his private conversation had finished.Disgusting customer service. BWS really need to get better staff and train them properly. You are paying these people to do a job not stand there talking to each other!!

25 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I paid $198 for 24 pack of Wild Turkey…

I paid $198 for 24 pack of Wild Turkey 101 cans. When I got home rang three other shops. 157 at largest. 40 dollars rip off. People shop elsewhere rip offs. Only reason I got wikd turkey because all other 24 packs were cold.

29 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

BWS Carnegie - smoke break ahead of customers service

BWS Carnegie, myself & 2 other customers had to wait outside a closed store ( even though the store hrs say it's open) while the store person had his smoke outside. Customers were told they have to wait till he is finished, then he proceeded to have attitude when I was eventually able to get in to collect order.

31 de diciembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

I went into BWS Banora yesterday with…

I went into BWS Banora yesterday with my Daughter in Law and Granddaughter who is 15. We were looking for white and red wines and asked the staff member (young male) several questions which he responded. We would know better than him and took out his phone to goggle if something was on special.we selected 2 bottles of wine that my daughter in law and I carried to the counter. At know time did my granddaughter touch or carry any alcohol and we had been in the store for 15 minutes. The staff member asked my granddaughter for ID and were told that he could not sell us the wine, which we said as we were her mother and grandmother and the wine was for us, but he said NO. The customer behind us had 2 children with him and he was laughing thinking it was a joke but NO. Don’t know if he got his purchase but we went to another bottle shop purchased our wine without my granddaughter but asked the question of them about the situation. They replied that as long as she didn’t touch or carry the alcohol it wasn’t a problem. I worked in a bottle shop for 5 years and never asked people to leave their children outside but did explain that the children could not handle the alcohol. This staff member lost a $40 sale and really could have asked us when we first entered the store about ID. We had a very bad experience with this store and staff member

5 de diciembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

So awful for the second time in two…

So awful for the second time in two months I tried to order off the app and they messed it up and I had to run around trying to either get what I ordered or get a refund and neither 1/ half and it’s an absolute joke

10 de octubre de 2023
Opinión espontánea

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