Delivery is always reliable, Delivery drivers are friendly. Staff on phone are always patient and helpful. I would NEVER revert to my previous (very large company) supplier. BWS Rosny 7018...no compl... Ver más
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Consulta las opiniones de los clientes
BWS are using deceptive and dishonest marketing through their APP specials. Prices revert to full retail at the point of purchase and unless you check your receipt or bank statement you have been co... Ver más
I have a BWS here in Northpoint, in Toowoomba. Almost without exception, every time I go in there, the prices are always $3-5 dearer than Liquorland or Dan's. For example Jacobs Creek Chardon... Ver más
BWS Wembley Incredibly aggressive and rude manager Went to pick up internet order as shop opened Monday morning totally ignored me I said here to pick up internet order glowered at me and said NAME?... Ver más
2,4
Malo
45 opiniones
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Customer Service is lacking here
BWS advertised Oyster Bay sparkling 2 bottles $40 told by a friend on social media
Drove 20 min to Southpoint as it was a good buy they only had 1 bottle left and wanted $26 for it Staff were rude and said they’d only had 6 bottles in stock and someone bought 5
They said Dan Murphy’s were owned by same people so go there
I bought an alternative brand to stick to my $20 a bottle budget and time constraints
Told a friend and was directed to Dan Murphy’s where it was only $19 a bottle and no minimum The biggest difference was the staff were helpful and friendly
Will not be going to BWS again
10 de septiembre de 2023
Opinión espontánea
Rude Management and service because…
Rude Management and service because they have a monopoly
My wife who is 38 yrs old walked into the store to purchase 4 bottles of beer for me. The store manager was not able to tell the difference between 18 and 38. She didn't have any ID so I went in and the manager would not sell me the alcohol even though I have been going to the store for 15 yrs. There are rules for a reason but also needs to be applied with a bit of common sense. Management should be hiring people who are nimble and able to think on their feet, don't hire imbeciles. Anyways I will never be using BWS / Dan Murphy or Woolworths for purchasing my alcohol as they are able to treat customers this way because they now have a monopoly in my region after sending the smaller bottleshops out of business.
People should support their local smaller bottleshops as the big retailers sell their alcohol below cost until the local smaller bottleshops go out of business. Then they have free rein to jack up prices and treat the customer any way they feel like. DOWN WITH THESE LARGE RETAILERS!
23 de septiembre de 2022
Opinión espontánea
Home delivery meant to be 1 hour but…
Home delivery meant to be 1 hour but had to wait almost 2. No phone call, no apologies just had to wait. You'd think they'd be able to at least let you know it was going to be so long when you place the order so I could have sorted out my booze elsewhere.
12 de junio de 2022
Opinión espontánea
Love being able to look at the prices…
Love being able to look at the prices without leaving the house, unfortunately they are more expensive then their competitors.
21 de mayo de 2022
Opinión espontánea
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