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Valorada con 1 estrellas sobre 5

Would like to give zero stars. There were far too many people squashed into a very small space. They must have exceeded capacity. So many rude teenagers on school trips could not hear or see anything.... Ver más

Valorada con 1 estrellas sobre 5

We had a really poor experience over the bank holiday. Very hot and ended up standing in queues the whole time, the worst being the tent to the 4D cinema which effectively became a green house in th... Ver más

Valorada con 2 estrellas sobre 5

Herded like cattle from one queue to another. No clear indication what we were queueing for. We had really looked forward to bringing our grandchildren. I had been before and I don't remember bein... Ver más

Valorada con 2 estrellas sobre 5

Not worth the money! You spend most of the day queuing for for experiences that last five minutes at most, writing with chocolate, getting a photo taken a small little car ride then trying a small cup... Ver más

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1,9

Malo

TrustScore: 2 sobre 5

142 opiniones

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1,9

Todas las opiniones

(142)

25 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

Overpriced and disappointing

Very disappointed with our visit! We had a disabled person with us and she did not get value for money. All she was given was one Twirl bar at reception and as she couldn’t go on the rides, she was given two extra dairy milk bars.
We had lunch at the Cadbury Cafe and that too was overpriced and the food was awful!
Sadly this is one place we will not be visiting again unless they charge separately for the Bournville Museum as that was the only highlight of our day.

28 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don't waste your time or your money

Don't waste your time or your money

You gonna be hurting around like a flock of sheep pushed from room to room to room to watch crappy hologram videos and TV screens to then end up in an overpriced shop it's not worth the ticket price the staff members are overworked underpaid and looks like they are forced and dejuries to have a smile on their face obviously being sacked it's just nothing like the good old days where you used to see all the machines chocolate being made loads of free chocolate and experience the actual inner workings of the factory now it's americanized small rooms a few shaky chairs poor 💩 quality holograms nothing of interest nothing about actual machines that make chocolate the experience isn't there anymore the magic has gone it's felt cheap and tacky many many adults on the way out have said this.

Cadbury's world bonville you should be ashamed of yourself of what you've done you have destroyed many childhood memories of many adults who used to go with this BS bring back the magic not the TV screen show us the old factory shows the real cadbury's not this americanized BS the flash and bedazzled it isn't fun. The shops are highly overpriced to see you manufacture the chocolate there I can buy cheaper in the shop 300 miles away then from the actual local source that makes it it was £2 pound for a plastic pen that had Cadbury's printed on it

I spoke to many adults in the way out they're all very very disappointed in the quality and the experience and the price whoever thought this experience was a good idea you should be ashamed of yourself you have destroyed many many memories of the adult generation who used to go there this is why we returned and now we question ourselves why did we bother we will never be returning neither will my friends are generations after us you have lost many many customers fix it.

23 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Took my granddaughter for a birthday…

Took my granddaughter for a birthday treat as l have been several times, wish l had taken her to McDonald’s, it was such a let down, £70 wasted and only one bar chocolate each on entry used to be 4 bars each and to top it all £1:50 for bag to put it in🤬never again will l go there

22 de agosto de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Really not what it should be.

Having been before ten years ago, we were really disappointed this time. Taking our 7 year old boy there, after promising him seeing the inner workings of a real chocolate factory (as it was last time we came), we were shocked to find only 1 5ft window where you saw actual chocolate being made.

The visit comprised of going from 1 long queue to another long queue, and into another long queue. There seemed to be far too many people in there, for the target audience to really be able to enjoy what they went there for.

The chocolate in the gift shop, was actually slightly more expensive than in our local cadbury store.

Overall really disappointing and poorly managed, although all the staff were polite and friendly. Sadly, Merlin are cashing in (and selling the punters out) again it seems.

22 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Overpriced attraction

We took our grandchildren to Cadbury World today and sadly paid full price for what was a disappointment. We spent a lot of time queueing especially for the ride. Trying to entertain two small children whilst waiting was quite difficult.
Whilst the staff were friendly this is now an overpriced attraction and I wish we had spent our money elsewhere.

22 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Queues terrible

Queues terrible, over an hour wait for ride and again for cinema 4D experience. Felt like they just squashed everyone in. The family was looking forward to a great day out, we left feeling let down and disappointed.

20 de agosto de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Really disappointing- no longer show…

Really disappointing- no longer show the working life of the factory or its production line. All very commercially aimed at gift shops and overpriced frozen food - spent just over an hour here and felt like we’d been robbed of our money - wish we’d spent it on a full day out with the kids instead of wasting it here

19 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

What a huge disappointment

What a huge disappointment. We were in the queue for ages for literally everything which turned out to be a huge let down. We booked slots but so badly managed time wise so not worth the money spent. Overly booked and not enough for people to do . Almost fainted in the museum as the heating was cranked up so had to miss one of the attractions to go sit outside . It's such a shame as could be so much more. The staff however were all really lovely, the attractions only saving grace. Stay away I'd rather eat Brussel sprouts than visit this place again .

19 de agosto de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

total waste of money after 3 hours in…

total waste of money after 3 hours in car getting there I wouldn't have bothered, wouldn't say it was a chocolate experience, one person folding choc to show how it was made years ago, 1cm of liquid choc to drink, 2 small free bars each, and a play area what else can I say, take your own food £11 for 4 chicken nuggets and chips not worth eating, save your money and just buy from tesco

15 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disappointing and expensive

Disappointing compared to when we have been before although it was many years ago. Glad I used my Tesco vouchers but still not so good as they are now only double the value, used to be 4 times the value. One bar of chocolate on the way in and one on the way out. We spent an hour outside on the activities and an hour inside, used to be a full days attraction. No factory tour and lots has gone. Used to bring children as part of our curriculum work, wouldn't now as not as much to learn which is a shame. Can do it via Google and You Tube in the classroom. 4D experience was good and lots of picnic benches.

14 de agosto de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

So-so

So-so! Our first impression was a lady at the desk demanding a refund as the ride was broken, she’d been in a queue for 2 hours to then join another queue to be told 45min!! I’d also not be happy!!We took advantage of the children go for £10 ticket which I’m glad because I would have been seriously disappointed if I’d paid full price. My child has an access pass so no queuing again if I had to queue for the ride I’d be fuming! The whole space was very overwhelming if I’m honest but with not much in it! Hard to put into words, some of the staff were brilliant others were really moody and clearly didn’t want to be there. All in all a strange place - glad we went but would go back!

13 de agosto de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Overpriced and should be better

Overpriced and should be much better for the entrance fee. Inadequate signage and explanantions of what to do, lots of waiting in areas that are loud, it wouldn't take too much effort to put in some soft materials around the place to absord the noise. The actual tour was good but could have been better as it was difficult to hear the audio as ironically that was too quiet. 4D experience was brilliant. We waited for more than 30 minutes for the one ride which was totally underwhelming, however we did get a free bar of Dairy Milk at the end. Waited ages for the 'Have a go' bit that turned out to be completely pointless. The discounts in the shop are good.

7 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Waste of money and time!

All I can say is thank goodness I had used my Tesco vouchers to purchase the tickets because if I’d paid £95 for the four of us I would definitely felt robbed! A rubbish 4d experience (may be ok for a 5 year old) and long queues just to get to another kids ride! 2 measly bars of chocolate and a spoonful of melted in a pot ‘free’ is laughable for the entry price.

29 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Underwhelming

Underwhelming . Disappointing.
Overpriced.
Friendly staff do their best to dress up the experience.
We visited on our Merlin Passes which I’d say is ok for a couple hours’ visit if you’re local but it’s not worth driving any distance to or for a full morning /afternoon’s entertainment, let alone a day. I’m glad I didn’t pay to get in!

29 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Really disappointing went there for a…

Really disappointing went there for a day out with the kids unfortunately it was all done and dusted withing an hour and 15 maximum for the price feel like if been robbed family of 5 with 2 grandparents nearly £200 terrible attraction nothing about the factory shame really could be interesting

28 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible place

Terrible place. Totally over crowded with 2 coach parties sharing our time slot. Not Cadbury’s worlds fault that they behaved so atrociously but they had absolutely no control and were letting them push children out the way, queue jump etc. hugely disappointing

20 de julio de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Overpriced!

As always, we do love Cadbury world....but, the tour is shorter, they have got rid of the advertising alley, the ride isn't that spectacular, reduced the chocolate bars you're given to 2!

To be fair, they are still completing improvements, so maybe we just went at the wrong time!!

The history walk through & interactive chocolate activities were good, as was the 4D cinema. We did enjoy our time there, certainly not a full days worth of activities anymore though.

But I would say, take a picnic....the café prices have become utterly ridiculous!

20 de julio de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Over priced and over rated

Over priced and over rated. Lot of things were closed. Parents/adults I'm sure would have liked a coffee or a cup of tea. But the outside snack drinks were closed. The vending machine for soft drinks were a rip off £3. For a bottle of pop. Come on Cadbury world. You charge enough.

2 de julio de 2024
Opinión espontánea

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