CafePod Opiniones 

3221
•
TrustScore: 5 sobre 5

4,9

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Cafepod people are always helpful and cheery, as well as being efficient. I have been having my coffee delivered by them for about three years, with no problems with delivery, billing, or indeed anyt... Ver más

Valorada con 5 estrellas sobre 5

I absolutely love your coffee. The best pods I’ve found for my Nespresso machine. Even my Dad, a self-confessed coffee snob with far greater resources than I have, loves the supercharger coffee and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have been using CafePods service for a couple of years now. The coffee pods taste nice, I use them everyday. And the customer is excellent. I would recommend CafePods service to any coffee lover !... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent coffees delivered on time and well packaged. Having taken out a subscription for my monthly order of whole beans, I have been pleasantly surprised at the care and attention afforded me. Subs... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Establecimiento de café

Escrito por la empresa

We're a little London-based company on a mission to help people make great coffee at home. Our award-winning blends are available as Nespresso® compatible pods, ground coffee & whole bean.

CAFEPOD Coffee Co.

Escrito por la empresa

Craft Coffee | Est. London 2011
Coffee. Everywhere does it differently. But we love London’s way - it’s got creativity, passion and pushes the boundaries. We're an independent business from South West London. We conceive and craft quality coffee for you to enjoy and to help you thrive in the hustle, the bustle and the daily grind. From Nespresso Compatible to ground and beans, we craft strong, exciting coffee for adventurous coffee drinkers. Enjoy at home to help you stay at your sharpest. Always.

Strong, Exciting Coffee Guaranteed

100% Satisfaction Guarantee or Your Money Back

At CAFEPOD Coffee Co. your satisfaction is our top priority. If you're not 100% happy with any of our products or service for any reason, please get in touch at hello@cafepod.com or call us on 0800 954 0717 within 30 days of purchase and we'll gladly replace your products or provide a full refund.

Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(3221)

431 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Helpful Cafepod people.

Cafepod people are always helpful and cheery, as well as being efficient. I have been having my coffee delivered by them for about three years, with no problems with delivery, billing, or indeed anything else.
I like the facility for opting out of next month's delivery, if my stock has built up. Also I like the fact that a phone call is always answered without too much delay.

27 de octubre de 2026
Valorada con 5 estrellas sobre 5

Delicious coffee

2 de octubre de 2026
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Respuesta de CafePod

Hi Caroline,

Thank you for your feedback!

We’re really happy to hear you’re enjoying the coffee. Your support means a great deal to us.

Best wishes,
Hafsa

Valorada con 5 estrellas sobre 5

Delightful personal service

Delightful personal service, always exceptionally helpful with the aim of supplying a superb range of coffees.

1 de octubre de 2026
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Respuesta de CafePod

Hi Paul,

Thank you for your kind words, it really made our day!

I am delighted that our personal, helpful service and wide coffee selection have been such a positive experience for you.

We truly appreciate your support.

Best wishes,
Hafsa

Valorada con 5 estrellas sobre 5

Great coffee and service

Great coffee and service. Keeps me coming back. Easy to manage subscription.

2 de octubre de 2026
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Respuesta de CafePod

Hi Pauline,

Thank you so much for your kind words!

We’re delighted to hear you’re enjoying both our coffee and our service. It means a lot to know your subscription has been easy to manage and keeps you coming back.

We really appreciate your support.

Best wishes,
Hafsa

Valorada con 5 estrellas sobre 5

I absolutely love your coffee

I absolutely love your coffee. The best pods I’ve found for my Nespresso machine. Even my Dad, a self-confessed coffee snob with far greater resources than I have, loves the supercharger coffee and requests it whenever he comes over.
I love the brunch coffee, and it makes an excellent latte.

I’m so glad I found you!!

23 de octubre de 2026
Opinión espontánea
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Respuesta de CafePod

Hi Rachel,

Thank you for sharing such kind feedback!

We’re delighted that our pods have become your favourites for your Nespresso machine, and even more so that your dad, with his expert coffee palate, enjoys the Supercharger when he visits.

We’re also really happy to hear how much you like the Brunch blend, especially in a latte.

We’re so glad you discovered us, and we truly appreciate your support.

Best wishes,
Hafsa

Valorada con 5 estrellas sobre 5

Perfect choice

Easy to use website, quick and convenient and above all else excellent coffee and a great choice

1 de octubre de 2026
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Respuesta de CafePod

Hi there,

Thank you so much for your lovely feedback!

We’re so pleased you find the website easy to use and the service convenient. Great to hear you’re enjoying the coffee and the range.

Best wishes,
Hafsa

Valorada con 5 estrellas sobre 5

Great service that backs up fabulous…

Great service that backs up fabulous coffee!

1 de octubre de 2026
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Respuesta de CafePod

Hi Martyn,

Thank you so much for your kind words!

I am delighted to hear you’re enjoying the coffee and that our service has backed it up for you. We really appreciate you taking the time to share this.

Thank you for your support.

Best wishes,
Hafsa

Valorada con 5 estrellas sobre 5

Excellent coffee service

I have been using CafePods service for a couple of years now. The coffee pods taste nice, I use them everyday. And the customer is excellent. I would recommend CafePods service to any coffee lover !

1 de octubre de 2026
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Respuesta de CafePod

Hi Chia,

Thank you so much for your lovely feedback!

We’re really glad to hear you’ve been enjoying our pods over the years and that our customer service has made a positive difference. It means a lot to us.

Thanks again for recommending us.

Best wishes,
Hafsa

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Coffee is great too!!

25 de septiembre de 2026
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Respuesta de CafePod

Hi Barbara,

Thank you so much for your lovely feedback!

We’re thrilled to hear you enjoyed both the service and the coffee.

Thank you for your support.

Best wishes,
Hafsa

Valorada con 5 estrellas sobre 5

If i had the money i would have bought…

If i had the money i would have bought this company. Just to secure my coffee supplies forever. A bit dramatic maybe but nothing yet comes close.

18 de octubre de 2026
Opinión espontánea
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Respuesta de CafePod

Hi Allan,

Thank you so much for sharing this!

Knowing that coffee has become such a favourite for you is incredibly special, and your support and loyalty are genuinely appreciated.

We’re always here whenever you need anything.

Best wishes,
Hafsa

Valorada con 5 estrellas sobre 5

Cafepod coffee is exceptional and I’ve…

Cafepod coffee is exceptional and I’ve tried them all. Customer service also is brilliant

12 de octubre de 2026
Opinión espontánea
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Respuesta de CafePod

Hi Mary,

Thank you so much for your kind words!

We’re delighted to hear you’ve enjoyed every blend, and it’s wonderful to know our customer service team has made such a positive impression.

Your support means a lot.

Best wishes,
Hafsa

Valorada con 5 estrellas sobre 5

very efficient service

very efficient service, thank you

28 de septiembre de 2026
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Respuesta de CafePod

Hi Enza,

Thank you for sharing this!

It’s wonderful to hear everything went smoothly for you. We’re delighted the service met your expectations and really appreciate your feedback.

Best wishes,
Hafsa

Valorada con 1 estrellas sobre 5

not delivered!!

not delivered!!

2 de octubre de 2026
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Respuesta de CafePod

Hi David,

Thanks for your feedback!

I can see that your order was delivered on the 3rd of October.

We will send you an email shortly, to make sure you have found the order in question.

Best wishes,
Gloria

Valorada con 5 estrellas sobre 5

Delicious coffee

Delicious coffee, very efficient delivery and well packaged.

1 de octubre de 2026
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Respuesta de CafePod

Hi Beverley,

Thank you for your kind words!

I am delighted to hear you enjoyed the coffee and that the delivery was efficient and well-packaged.

We truly appreciate your support.

Best wishes,
Hafsa

Valorada con 5 estrellas sobre 5

You guys are so very very helpful…

You guys are so very very helpful nothing is to much trouble great job thanks

1 de octubre de 2026
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Respuesta de CafePod

Hi Bob,

Thanks for the wonderful message!

We’re delighted you had such a positive experience and that our service made things easy for you.

We are always happy to help.

Best wishes,
Hafsa

Valorada con 5 estrellas sobre 5

Great coffee

Great coffee easy ordering good delivery

1 de octubre de 2026
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Respuesta de CafePod

Hi Steve,

Thanks for the lovely message!

It’s wonderful to know you enjoyed the coffee and found the whole process simple and reliable.

Thank you for supporting our small business.

Best wishes,
Hafsa

Valorada con 3 estrellas sobre 5

The outer packaging was damaged (you…

The outer packaging was damaged (you can see this in the 'etsy' delivery photo. So much on one side that three of the product cartons were also damaged, luckily none were lost (though I did think it wise to count them)

1 de octubre de 2026
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Respuesta de CafePod

Hi Clive,

Thank you for your helpful feedback, we really appreciate it!

I am very sorry to hear that your order arrived damaged, we will flag this with the carrier and make sure it doesn't happen again.

I have added 2 complimentary boxes to your next subscription order to apologise for any inconvenience caused.

If you have any more issues or feedback regarding your deliveries, please let us know at hello@cafepod.com and we will resolve this for you.

Thanks for supporting us and have a wonderful weekend.

Best wishes,
Gloria

Valorada con 5 estrellas sobre 5

Tasty coffee delivered promptly and…

Tasty coffee delivered promptly and helpful service with a query

1 de octubre de 2026
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Respuesta de CafePod

Hi Sue,

Thanks for the lovely feedback!

It’s great to know the delivery was prompt and your query was handled smoothly by the team.

Thanks for your support.

Best wishes,
Hafsa

Valorada con 5 estrellas sobre 5

Great Coffee

Great Coffee, & excellent customer service. Just a shame they have started using Evri for delivery, had two deliveries via them with problems both times. Several years of Royal Mail delivery with no issues.

30 de septiembre de 2026
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Respuesta de CafePod

Hi Martin,

It's lovely to hear from you again, thanks for your feedback!

As mentioned previously, please let us know if you encounter any more issues with your future deliveries and we will make sure to resolve this for you.

Thanks for your loyalty and support, we really appreciate it.

Best wishes,
Gloria

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