CafePod Opiniones 

3221
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Cafepod people are always helpful and cheery, as well as being efficient. I have been having my coffee delivered by them for about three years, with no problems with delivery, billing, or indeed anyt... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I absolutely love your coffee. The best pods I’ve found for my Nespresso machine. Even my Dad, a self-confessed coffee snob with far greater resources than I have, loves the supercharger coffee and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have been using CafePods service for a couple of years now. The coffee pods taste nice, I use them everyday. And the customer is excellent. I would recommend CafePods service to any coffee lover !... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent coffees delivered on time and well packaged. Having taken out a subscription for my monthly order of whole beans, I have been pleasantly surprised at the care and attention afforded me. Subs... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Establecimiento de café

Escrito por la empresa

We're a little London-based company on a mission to help people make great coffee at home. Our award-winning blends are available as Nespresso® compatible pods, ground coffee & whole bean.

CAFEPOD Coffee Co.

Escrito por la empresa

Craft Coffee | Est. London 2011
Coffee. Everywhere does it differently. But we love London’s way - it’s got creativity, passion and pushes the boundaries. We're an independent business from South West London. We conceive and craft quality coffee for you to enjoy and to help you thrive in the hustle, the bustle and the daily grind. From Nespresso Compatible to ground and beans, we craft strong, exciting coffee for adventurous coffee drinkers. Enjoy at home to help you stay at your sharpest. Always.

Strong, Exciting Coffee Guaranteed

100% Satisfaction Guarantee or Your Money Back

At CAFEPOD Coffee Co. your satisfaction is our top priority. If you're not 100% happy with any of our products or service for any reason, please get in touch at hello@cafepod.com or call us on 0800 954 0717 within 30 days of purchase and we'll gladly replace your products or provide a full refund.

Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(3221)

431 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

From helping out with a delivery issue…

From helping out with a delivery issue to receiving the pods and now enjoying the great flavours of coffee ☕️

16 de septiembre de 2026
Opinión espontánea
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Respuesta de CafePod

Hi Simon,

It’s wonderful to hear that after assisting with the delivery issue, you’re now enjoying the pods and the great coffee flavours.

We truly appreciate your feedback!

Best wishes,
Hafsa

Valorada con 3 estrellas sobre 5

Very slow delivery!

I like the brunch blend coffee pods more than those you can get at the supermarket and I’m sad that cafe pod pods are less available in supermarkets than they used to be. I ordered 3 x 36 pods on the 31st August and the same day received an email saying they were packed and ready to be shipped. However they obviously weren’t shipped as they’re only due for delivery today which is quite along time. If I can’t buy them in my supermarket and they take this long to arrive online then it reduces the chance of me re-buying sadly.

31 de agosto de 2026
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Respuesta de CafePod

Hi Poppy,

Thanks for your feedback, we really appreciate your time!

We are so sorry about the recent delivery delay; usually orders get delivered within 2-3 days after being dispatched and we are actively investigating this recent delay as we were only made aware of this a few days ago.

Please rest assured that other orders since that date experienced no disruption and we are escalating this currently, to find out what happened on that particular date.

Please feel free to let us know next time you place an order, so we can some complimentary coffee for you, as an apology for the delay and inconvenience caused.

Thanks for sharing your experience with us and let us know if we can do anything else for you, you can always reach out to hello@cafepod.com.

Best wishes,
Gloria

Valorada con 5 estrellas sobre 5

First Class!

First class delivery of first class coffee

1 de septiembre de 2026
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Respuesta de CafePod

Hi Colm,

Thanks for your lovely feedback!

I am so glad to hear it. Fast delivery and great coffee are exactly what we aim for.

Thanks for your support.

Best wishes,
Hafsa

Valorada con 5 estrellas sobre 5

I wish I could give 6 stars

I have been a happy customer of CafePod for many years. Over that time and with thousands of fantastic coffees, I have rarely had cause to contact customer services, minor issues like a damaged pack or a faulty pod machine. Each time the response has been fast and effective. Gloria deserves special mention here.
During this time, I have occasionally tried other suppliers, but no one comes close for both quality and service together.

8 de septiembre de 2026
Opinión espontánea
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Respuesta de CafePod

Hi M,

Thank you for taking the time to share this!

We’re so pleased to have been your go‑to coffee for so long, and it’s great to hear our customer service has consistently met your expectations. Gloria will be delighted with the mention.

We truly appreciate your continued trust in us.

Best wishes,
Hafsa

Valorada con 5 estrellas sobre 5

Fast delivery

Fast delivery, and good coffee too !

1 de septiembre de 2026
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Respuesta de CafePod

Hi Terri,

Thanks for the lovely message!

I am happy to hear everything arrived quickly and tasted great.

Thanks for your support.

Best wishes,
Hafsa

Valorada con 5 estrellas sobre 5

Very satisfied

31 de agosto de 2026
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Respuesta de CafePod

Hi Barry,

Thanks for the feedback!

I am so happy to hear that you are happy overall with everything.


Best wishes,
hafsa

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service

31 de agosto de 2026
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Respuesta de CafePod

Hi Lesley,

That’s wonderful to hear!

It sounds like things went exactly the way you hoped, and I’m really glad you had that experience.

Best wishes,
Hafsa

Valorada con 5 estrellas sobre 5

Great coffee.

Enjoy the coffee.
Always great service and value from a local business

31 de agosto de 2026
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Respuesta de CafePod

Hi Bruce,

Thanks for the lovely message!

I hope you continue to enjoy the coffee, and thank you for recognising the great service and value we work hard to provide as a local business.

Thank you for your support.

Best wishes,
Hafsa

Valorada con 5 estrellas sobre 5

Coffee is great don't have to wait for…

Coffee is great don't have to wait for delivery

30 de agosto de 2026
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Respuesta de CafePod

Hi Louise,

Thank you for your kind words!

I am so glad to hear you’re loving the coffee. And we’re delighted you never have to wait around for delivery.

Best wishes,
Hafsa

Valorada con 5 estrellas sobre 5

Great Coffee

My favourite coffee pods for my Nespresso machine. I often purchase them from my local supermarket if they are on special.

30 de agosto de 2026
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Respuesta de CafePod

Hi Rich,

Thank you so much for sharing that!

It means a lot to hear our pods are your favourite for your Nespresso machine. We love knowing you can grab them easily at your local supermarket too, especially when they’re on special.

Best wishes,
Hafsa

Valorada con 5 estrellas sobre 5

Great coffee

Great coffee, efficient, regular replen. Thank you

30 de agosto de 2026
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Respuesta de CafePod

Hi Andrew,

Thank you so much!

It’s wonderful to hear you’re enjoying the coffee and that keeping stocked up has been nice and straightforward.

We really appreciate you taking the time to share your feedback.

Best wishes,
Hafsa

Valorada con 5 estrellas sobre 5

Best strong coffee pods

Best strong coffee pods even the decaffeinated coffee pods taste of good and strong coffee. We do order the strongest but keep some less strong pods for our guests.
Speedy delivery and a free tin this time.

30 de agosto de 2026
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Respuesta de CafePod

Hi Anna,

Thank you for your message!

I am thrilled to hear how much you enjoy both the stronger blends and the decaf, and that you keep a mix on hand for guests. We’re really glad your order arrived quickly, and it’s great to know the complimentary tin was a welcome surprise.

Best wishes,
Hafsa

Valorada con 2 estrellas sobre 5

For the first time since we started…

For the first time since we started ordering our delivery took ages to arrive. I had delayed the order until the 28th August ( this is not uncommon as we often don't use our pods within the delivery schedule) Usually the delivery is with 2 or 3 days of the date. this month our delivery didn't arrive for 8 days after the delivery date. I notice that you used Evri as you delivery company which are useless in our area. If you are continuing to use Evri I will have to discontinue my subscription as we ran out of coffee due to the delay which is disappointing and makes the service/subscription unreliable

30 de agosto de 2026
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Respuesta de CafePod

Hi Joss,

Thanks for your helpful review, we are so sorry for any frustration caused!

We will send you an email shortly, to take care of this for you.

Please watch out for an email from hello@cafepod.com.

Thanks so much for your time, we really appreciate it.

Best wishes,
Gloria

Valorada con 5 estrellas sobre 5

Quality of Coffee

Ordering online very easy
Good choice of blends
Quality of coffee is excellent. So good regularly send Supercharger to son in Melbourne Australia who absolutely loves it
Quick delivery
No negatives

30 de agosto de 2026
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Respuesta de CafePod

Hi Jordan,

Thank you so much for taking the time to share this!

We’re really glad the website is easy to use, that you’ve found blends you love, and that the coffee quality keeps you coming back. It’s wonderful to hear your son in Melbourne enjoys his Supercharger special deliveries too.

We’re delighted your orders arrive promptly, and we truly appreciate your kind words and support.

Best wishes,
Hafsa

Valorada con 5 estrellas sobre 5

Delivery service

Delivery service

28 de agosto de 2026
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Respuesta de CafePod

Hi Johanna,

Thanks for your feedback!

I am really glad to hear your delivery experience has been smooth and reliable. It means a lot to know our service is working well for you.

Best wishes,
Hafsa

Valorada con 5 estrellas sobre 5

Always kept informed of delivery.

Always kept informed of delivery.
The decaf selection is great.

27 de agosto de 2026
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Respuesta de CafePod

Hi Gillian,

Thanks so much for your kind words!

I really am glad to hear you’re kept updated throughout delivery, and even better that the decaf selection is working so well for you.

I hope you continue to enjoy the coffee!

Best wishes,
Hafsa

Valorada con 5 estrellas sobre 5

Great Coffee

Great Coffee, great service, at competative price. What more do you want.

27 de agosto de 2026
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Respuesta de CafePod

Hi John,

Thanks for sharing this!

I am delighted that the coffee, service, and price all hit the mark for you.

We really appreciate your feedback!

Best wishes,
Hafsa

Valorada con 5 estrellas sobre 5

Fabulous coffee and great service from…

Fabulous coffee and great service from order through to delivery.

27 de agosto de 2026
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Respuesta de CafePod

Hi Sarah,

Thank you for your kind words!

It's always great to know the coffee’s hitting the mark and the service from order to delivery has been just as good.

Best wishes,
Hafsa

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