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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Despite initial problems with 17 attempts to phone I decided to order a Savanna DL size 13 as recommended. I will not be able to fit it until next season. I'm using my previous awning bought from... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

With Phil and Maxine being able to help with the correct awning size needed and their advice re. awnings, etc., we purchased the Camptech Savanna XL awning. This awning is exactly what we were hoping... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Campernation are a great one-stop shop, from helping us to find the right sized and type of awning, and advising us on possible accessories and underlay for the included carpet. We found that t... Ver más

Valorada con 3 estrellas sobre 5

We very much disliked being told that the item was in stock and that delivery would be in 2 to 4 days....when the item wasn't even in the UK, and delivery would in fact be about 3 weeks. We had corres... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de artículos de campamento
  2. Tienda de insumos para vehículos recreativos

Escrito por la empresa

At CamperNation, we're not just retailers—we're fellow adventurers who understand the joy of outdoor living. We specialise in premium products for caravan enthusiasts, motorhome owners, and glamping businesses, carefully selecting only the finest awnings, accessories, glamping structures, saunas, and outdoor essentials that enhance your experience under the open sky. What truly sets us apart is our dedication to personalised service. Finding the perfect awning for your seasonal pitch or the ideal luxury glamping pod for your site requires expertise and attention to detail. That's why we offer one-on-one consultation with product specialists, custom sizing assistance tailored to your specific setup, and friendly, knowledgeable support throughout your purchase journey. Our customers often tell us how refreshing it is to speak with real outdoor enthusiasts who understand both the products and the lifestyle. We partner with reputable brands known for exceptional craftsmanship and durability. Every product we offer delivers genuine value—not just in competitive pricing, but in longevity, performance, and the enjoyment it brings to your outdoor adventures. As an independent British business, CamperNation was built on authentic passion for outdoor living, deep product knowledge, and unwavering trust with our customers. We take pride in helping people discover the perfect balance of freedom and comfort that makes outdoor life so rewarding. Whether you're upgrading your seasonal pitch, expanding your glamping business, or preparing for your next touring adventure, the CamperNation team is here to support your journey every step of the way.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

98 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(98)

74 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent personal service

I cannot speak highly enough of the customer service we received from Phil. He helped with confirming the size of awning we needed which gave us the confidence to make an online purchase. He always responded quickly to any queries and gave reassurance about the delivery time and quality of the awning. It felt like a very personal service. The awning arrived ahead of schedule which was a bonus. Phil has offered to help also if we have any issues putting the awning up.

15 de junio de 2025
Opinión espontánea
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Respuesta de Campernation

Thanks for the lovely feedback - I appreciate you taking the time to share your experience. I’m really glad we were able to find the right awning for you and that everything arrived ahead of schedule. If you do need any help getting it set up, feel free to drop us a message – happy to help however we can.

Valorada con 5 estrellas sobre 5

Brilliant customer service and a…

Brilliant customer service and a company to trust.
Extremely fast delivery and support.
I do not know of a company that gives 100 day returns and covers the cost.
I unreservedly recommend Campernation. This is how a business should be run.

20 de mayo de 2025
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Respuesta de Campernation

Thank you so much for the kind words – we really appreciate you taking the time to leave this. We’re a small team, so feedback like this genuinely means a lot. I’m really glad we could help and that everything went smoothly with your order. Thanks again for your support!

Valorada con 5 estrellas sobre 5

Excellent customer service

Unfortunately Camper Nation didn’t have the item I was interested in purchasing but I’ve given 5 stars anyway as their customer service in helping me with my query was excellent. Phil was friendly, helpful and professional throughout. I would have no hesitation in recommending or buying from this company in the future.

26 de mayo de 2025
Opinión espontánea
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Respuesta de Campernation

Thank you very much for your review! Glad we managed to help you in the end, and thanks again for your patience.

Valorada con 5 estrellas sobre 5

New Awning - Australia Delivery

Fantastic service. I purchased a Walker awning for an Adria Action caravan and had it shipped to Australia. I contacted Phil via an email request to ask if he would ship to Australia. He replied very quickly and provided a quote and a pay link, without the VAT, as I would be paying import duties (taxes) on arrival in Australia. Shipping took about 14 days and Phil contacted me as soon as my order had arrived at customs in Australia and provided the details for contacting customs to pay the import duties. The courier company also contacted me soon after for the customs duties. After payment it was delivered in a couple of days. Very happy with his communication through the whole process. There's no Australian distributor for these awnings, so I highly recommend Phil and his business.

16 de mayo de 2025
Opinión espontánea
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Respuesta de Campernation

Thanks very much for the kind words Aaron - we're really pleased to hear the awning arrived safely and that the delivery process to Australia went smoothly. It was a pleasure helping you with this, and I’m glad we could get it sorted despite the distance!

Valorada con 5 estrellas sobre 5

Outstanding customer service from Phil

Outstanding customer service from Phil. Knowledgeable, helpful and quick to reply. My new awning arrived the day after I placed my order. Would highly recommend Phil and campernation.co.uk

20 de mayo de 2025
Opinión espontánea
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Respuesta de Campernation

Thanks very much for taking the time to leave a review. I’m really glad to hear your awning arrived quickly and that you were happy with the service.

Valorada con 5 estrellas sobre 5

Great service, Happy customer.

Placed the order online on a Monday evening. Called the following day to request if they could expedite the shipping of the goods I ordered. Had all the items I purchased by Wednesday. All here in under 48hrs. Competitive prices, great communication, unbelievable service, all contributing to fantastic customer experience. Extremely happy and will not hesitate using Campernation again.

21 de mayo de 2025
Opinión espontánea
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Respuesta de Campernation

Thanks for the great review - I’m really glad we could get everything to you on time and that you were happy with the service. Hope your first outing with the new gear went well!

Valorada con 5 estrellas sobre 5

New caravan awning purchase

I recently purchased a new caravan awning from Campernation, and they have been an absolute pleasure to deal with throughout. The awning was a new product, making it was on pre-order. Phil kept me updated on delivery dates throughout, and it was dispatched as soon as they received it, meaning I had it sooner than expected and in time for our first trip away over the Bank Holiday. I've contacted Phil a couple of times with queries and he has always replied promptly, and he has always been extremely helpful. I would have no problem recommending Campernation to anyone I know.

21 de abril de 2025
Opinión espontánea
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Respuesta de Campernation

Thanks very much for the review. I’m really glad the awning arrived in time for your trip and that you’ve been happy with the service. Don’t hesitate to reach out if you need anything in future!

Valorada con 5 estrellas sobre 5

Awning Tent purchase.

From the moment I came across Campernation's website I knew it was worth a visit; it was easy to read, told me exactly what I was looking for and was inviting to read.
The company was simple to contact and I was either spoken to immediately or contacted quickly by the Director, Phil McEleney who must have camping in his veins with enthusiasm to match.
We talked through different scenarios and products before finding the perfect solution after all it was a major purchase for us and Phil's determination to deliver the perfect set up was outstanding and very much appreciated. I had previously contacted another supplier which ran out of steam and product knowledge whereas, Campernation and Phil in particular know theìr products and can advise accordingly.
I cannot praise this experience more highly and that goes for Campernation in particular.
If anyone is looking for a camping set up and wants to buy with confidence then they are the "go to" business. The products are top quality, the price is right and so is the service. Happy camping everyone.

30 de abril de 2025
Opinión espontánea
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Respuesta de Campernation

Thank you so much for your review John. I’m thrilled to hear that your experience with CamperNation exceeded expectations. It was a pleasure helping you find the perfect awning setup, and I really appreciate your kind words about the service and the products.

Wishing you many happy adventures with your new awning!

Phil and the CamperNation team

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