One of the canvases I ordered was bowed and broken on the cross frame. It was unusable. A refund and apology was given quickly and efficiently by Zoe. Thank you for the brilliant customer service and... Ver más
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Consulta las opiniones de los clientes
Very nice canvas and good company. The only problem was with transport, as the box with 5 linen canvases was broken, but luckily the canvases were not damaged. However the note should be taken about p... Ver más
I have purchased this product from other suppliers as well as Canvas-Store and it is always of good quality. The price is reasonable if a little more expensive than another supplier (however, they wer... Ver más
The canvas board (all 15 in total) arrived within the allotted time. The delivery came very early in the morning before office hours. I left a message on the door saying that the delivery could be dro... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
At Canvas Store, we stock a huge range of quality blank canvases for professional artists, students and beginners. We deliver straight to your door in box quantities, which means we are able to offer the best value around.
Información de contacto
Savoy Road, CW1 6NA, Crewe, Reino Unido
- 0207 759 4525
- website@canvas-store.co.uk
- canvas-store.co.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 42% de las opiniones negativas
Suele responder en menos de 1 mes
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Have bought from Canvas Store many…
Have bought from Canvas Store many times. Great value for money. Good quality and quick delivery.
Good quality products
Good quality products, fair prices and prompt, efficient service.
The canvases were of a high quality and…
The canvases were of a high quality and were delivered quickly. An excellent service!
Quality heavy weight canvases delivered…
Quality heavy weight canvases delivered on time and carefully packed
Great product delivered quickly
Great product delivered quickly. Well packaged. Reasonable price.
Excellent service
Excellent service, from payment to delivery - fast and efficient. Highly recommend the canvas store .
You need to work harder on delivery…
You need to work harder on delivery times, it was cancelled twice. Lost a days money for waiting for a delivery that never turned up. Really not good. No offer of compensation just an apology. Won’t use them again.
Terrible Experience – Failed Delivery and Lack of Communication
My recent experience with your team has been nothing short of a nightmare. Despite multiple attempts, I received no response regarding my undelivered package, which has now been returned to the sender by TNT. No answer on customer service phone line. The courier made no delivery attempts, despite our 24-hour post room and concierge services.
This failure has ruined a meticulously planned gift for a significant 50th celebration, and the lack of communication since is unacceptable. I expect an immediate resolution to this matter.
No hesitation in recommending this company for your canvas needs
Great selection of different size canvases available and an efficient response from Emma at Customer Services. Arrived slightly late but geographical and meteorological circumstances accounted for that.
Would definitely recommend to other canvas seekers
Amazing quality
good choice options. Canvases delivered nicely secured and in perfect condition. Amazing quality.
Parcel service was beyond terrible…
Parcel service was beyond terrible please stop using DHL. I did contact you but no one called me back as promised

Respuesta de canvas-store.co.uk
All went very smoothly and efficiently
I placed my order on 10th November with…
I placed my order on 10th November with 5-7 day delivery. I still haven’t received my order despite t n t saying it has been delivered. I ordered large canvases for a pre Christmas commission and I’m running out of time. This is my first order with the Canvas store and it’s putting me off future purchases.

Respuesta de canvas-store.co.uk
Speedy delivery!
Kept up to date on order status
Kept up to date on order status, when it was shipped and delivery was super fast. Would highly recommend
Fabulous service all round
Fabulous service all round, especially customer services.
I was promptly contacted via email to advise that part of my address was missing, & was quickly resolved.
Canvas boards all arrived speadily & intact.
Excelent service
I have recently purchased a pack of 2 large canvases. They arrived sooner than advertised, I was able to track the delivery online and I am very happy with the service. You'll definitely hear from me again.
Thank you!
A very good price and quick delivery!
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