The service was amazing, really fast. The breakdown was in a really dangerous place and in fog. The policeman put warning notices at each end of the s bend. The tow truck lady was brilliant and altho... Ver más
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Consulta las opiniones de los clientes
Would have been a 5 but had to appeal against their original decision to refuse to do our catalytic converter under warranty. Fortunately our main dealer intervened and they changed their minds and pa... Ver más
The finished paint job was excellent, and completed within the hour, with fuss as I'd prepared my car parking. Some delays in arrival time which caused some concerns. But alls well that ends well... Ver más
I can honestly say car care plan has come out trumps. My car required a new engine requiring a large sum and car care plan approved this, all communication was great staff was helpful and ver professi... Ver más
Información sobre la empresa
Escrito por la empresa
Car Care Plan is the UK's leading provider of vehicle warranty and motoring programmes.
Información de contacto
5 Mid Point Business Park, BD3 7AG, Bradford, Reino Unido
- 0344 573 8000
- carcareplan.com
4,3
Excelente
9 mil opiniones
Ha contestado el 83% de las opiniones negativas
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My only issue is that the online…
My only issue is that the online capture of the repair did not allow for the capture of multiple items.
I had to do repeated follow up to confirm that the car care booking covered all of the captured chips and scratches.
12 de abril de 2026
Disguised, not repaired
Disappointed that the chip was touched to disguise it rather than repaired completely to make it disappear. This was apparently due to company policy on the type of chip on our door despite the repairer telling us he could actually fully repair it if allowed. Would not recommend.
5 de abril de 2026
Respuesta de Car Care Plan
Hello,
Thank you for your feedback, we are sorry to hear you weren't happy with the service received. Your feedback is highly valued and will help us improve in the future. We have contacted you about this and we hope to resolve the situation as quickly as possible.
Kind regards,
Car Care Plan
The key to this is to use a garage that…
The key to this is to use a garage that is familiar with the service. Having obtained permission before the work started, it was simple for me with a very fast payment. Thank you!
17 de abril de 2026
Great service from Carcare.
Great service from Carcare plan to fix a damaged allow wheel . The company carrying out the repair and the technician was outstanding .
19 de abril de 2026
Good very good
18 de abril de 2026
Trouble free service
Trouble free service, well advised operative, good finish to wheel obtained.
19 de abril de 2026
Very prompt response to my call and a…
Very prompt response to my call and a telephonist who asked the right questions and good attention to detail.
19 de abril de 2026
Tried to make a claim for the first…
Tried to make a claim for the first time and it was refused. Total waste of money
Don’t waste your money
19 de abril de 2026
Respuesta de Car Care Plan
Hello,
Thank you for taking the time to provide a review about your experience. We can see you have had a response from our complaint team - if you remain unhappy, please follow the escalation process in their correspondence to you.
Kind regards,
Car Care Plan
Did a fantastic job on my three alloy…
Did a fantastic job on my three alloy wheels. Looked as new, smith and shiny. The guy who did all the work canta ted me to let me know when he will arrive. He was very sufficient and professional in every aspect of his work. Would recommend this company to anyone that needs a wheel alloy makeover.
15 de abril de 2026
On time arrived to fix my alloy wheel…
On time arrived to fix my alloy wheel perfectly
11 de abril de 2026
Very helpful and professional
Easily arranged. Efficient and helpful staff with a positive and helpful approach. Plenty of appointments and options.
Definitely worth the little extra spent on the ‘ insurance’ as already recouped it with nonsense punctures and scrapes.
11 de abril de 2026
Alloy wheel repair.Good contact arrangements
Good contact arrangements, kept me informed, arrived on time and very pleasant person.
17 de abril de 2026
Fantastic !
4 de abril de 2026
Excellent organisation
Excellent organisation. Extremely efficient and friendly.
They certainly DON'T make a drama out of a crisis!
16 de abril de 2026
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