Car Care Plan Opiniones 9471

TrustScore: 4.5 sobre 5

4,3

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The service was amazing, really fast. The breakdown was in a really dangerous place and in fog. The policeman put warning notices at each end of the s bend. The tow truck lady was brilliant and altho... Ver más

Valorada con 4 estrellas sobre 5

Would have been a 5 but had to appeal against their original decision to refuse to do our catalytic converter under warranty. Fortunately our main dealer intervened and they changed their minds and pa... Ver más

Valorada con 4 estrellas sobre 5

The finished paint job was excellent, and completed within the hour, with fuss as I'd prepared my car parking. Some delays in arrival time which caused some concerns. But alls well that ends well... Ver más

Valorada con 5 estrellas sobre 5

I can honestly say car care plan has come out trumps. My car required a new engine requiring a large sum and car care plan approved this, all communication was great staff was helpful and ver professi... Ver más

Información sobre la empresa

  1. Agencia de seguros de automóviles

Escrito por la empresa

Car Care Plan is the UK's leading provider of vehicle warranty and motoring programmes.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

9 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 83% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Cheaper just to pay for any needs on an…

Cheaper just to pay for any needs on an as & when basis (cheaper than you think)…..unless you have a catastrophe.
This is catastrophe insurance, which, let’s face it, 99% of us just don’t need.
The chap whi fixed it though was very good and gave me many a good tip on why we should go down the nsurance route based on cost.
Wish hadn’t have paid up front.
Regards all

15 de abril de 2026
Logotipo de Car Care Plan

Respuesta de Car Care Plan

Hello,

Thank you for your feedback, we are sorry to hear you weren't happy with the service received. Your feedback is highly valued and will help us improve in the future. If you’d like someone to investigate your concerns as a complaint, please follow the complaints procedure in your product documentation.

Kind regards,

Car Care Plan

Valorada con 5 estrellas sobre 5

Can’t fault so professional

From the moment you phone to organise for Tom to come and repair the service is excellent.
Can’t fault, everything is explained and everyone is friendly nothing is to much trouble. A very professional company.

15 de abril de 2026
Valorada con 1 estrellas sobre 5

Very disappointed with (non-existent) service offered

The on-line repair questionnaire asked if the marks in the paintwork were up to 30cm apart, between 30 and 40cm apart or greater than 40cm apart. In fact they were 32cm. But then I was advised that as they were more than 30cm apart it wasn't covered by the plan. So why did the on-line questionnaire ask about anything greater than 30cm???

12 de abril de 2026
Logotipo de Car Care Plan

Respuesta de Car Care Plan

Hello,

Thank you for your feedback, we are sorry to hear you weren't happy with the service received. Your feedback is highly valued and will help us improve in the future. If you’d like someone to investigate your concerns as a complaint, please follow the complaints procedure in your product documentation.

Kind regards,

Car Care Plan

Valorada con 1 estrellas sobre 5

you could not repair the wheel under…

you could not repair the wheel under the warranty

20 de marzo de 2026
Logotipo de Car Care Plan

Respuesta de Car Care Plan

Hello,

Thank you for your feedback, we are sorry to hear you weren't happy with the service received. Your feedback is highly valued and will help us improve in the future. We have tried to contact you about this and will continue to do so in an attempt to resolve the situation as quickly as possible.

Kind regards,

Car Care Plan

Valorada con 5 estrellas sobre 5

Supportive and understanding.

Due to unforeseen circumstances I had to progress work which Car Care Plan were partially aware off, without their approval and then claim the money back. The people I spoke with explained how things should have gone, acknowledged how the circumstances had forced my hand, provided guidance on how to progress and progressed the claim on my behalf.

9 de marzo de 2026
Valorada con 1 estrellas sobre 5

Don't stick by policy.

Don't stick by policy.

Work refused when it clearly falls into guidelines

13 de abril de 2026
Logotipo de Car Care Plan

Respuesta de Car Care Plan

Hello,

Thank you for your feedback, we are sorry to hear you weren't happy with the service received. Your feedback is highly valued and will help us improve in the future. We have contacted you about this and we hope to resolve the situation as quickly as possible.

Kind regards,

Car Care Plan

Valorada con 5 estrellas sobre 5

Excellent repair

The administration was handled very efficiently and I was kept well informed. The technician arrived on time to repair the alloy wheel. The work done is excellent with no sign of the previous damage. Would highly recommend.

13 de abril de 2026

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más