We've been using Card.Gift for all of our trade show prize draws, and it's been fantastic. It's incredibly quick and easy to organise, making the winner experience seamless. Our winners love receiving... Ver más
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Consulta las opiniones de los clientes
Absolutely useless, ordered a digital card for my mates birthday, typo in the email address I provided which I updated with them on the phone that day , then I received an email saying a physical card... Ver más
Seems incredibly dodgy - had a fraudulent transaction on my card that was put through this website as a gift card directed to the scammer. Card.gift was not able to assist in any way despite having... Ver más
La empresa ha respondido
When you’re a little late with upcoming events or birthdays, getting a gift card is the express way to gaining your family’s love. Made my gift giving so much easier especially when you can send it in... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Based in Melbourne, Australia, Card.Gift was founded with one purpose, to inspire the way people gift. We design gift cards for gifting, and we design systems to make it easier for gifts to be given.
Información de contacto
254 Swan St Richmond, 3121, Melbourne, Australia
- 1300 375 346
- support@card.gift
- card.gift
3,5
Medio
789 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 80% de las opiniones negativas
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So easy to navigate and can choose from…
So easy to navigate and can choose from a huge selection of gift cards!
13 de abril de 2026
Opinión espontánea
Respuesta de card.gift
Hey Jennifer,
We’re so glad you found the website easy to navigate and loved the selection of gift cards available. Thank you for your review.
Kindly,
Card.Gift
Respuesta de card.gift
Hi Dylan,
Thank you for the great review! We’re so glad you found the process easy, reliable, and fast.
Warm regards,
Card.Gift
Love this website
Love this website. Fast delivery of gift cards - great for last minute gift idea.
10 de abril de 2026
Opinión espontánea
Respuesta de card.gift
Hey Rebecca,
Thank you for your kind words. We’re so glad you love the website and found the fast delivery perfect for a last‑minute gift idea.
Warm regards,
Card.Gift
Respuesta de card.gift
Hi Bec,
Thanks for your review! We’re glad you found it quick and easy to use.
Kindly,
Card.Gift
Gift Giving Made Easy
Easy and super efficient process to bring joy and happiness straight to the recipient in a timely manner.
12 de abril de 2026
Opinión espontánea
Respuesta de card.gift
Hey Belinda,
Thank you for the lovely review! We’re so glad you found the process easy and efficient, and that it helped deliver joy to the recipient right on time.
Warmest regards,
Card.Gift
I like buying it online because it’s…
I like buying it online because it’s more convenient and more quicker when you don’t feel well you just have to buy things online and it comes so quick and easy
14 de abril de 2026
Opinión espontánea
Respuesta de card.gift
Hey Sotiria,
We’re glad you found buying online convenient and quick. Making things easy and stress‑free is what we aim for!
Warm regards,
Card.Gift
Easy to order on website
Easy to order on website. Quick delivery.
12 de abril de 2026
Opinión espontánea
Respuesta de card.gift
Hi Qian Ying Lee,
Thanks for your review. We’re glad you found the website easy to order from and that your gift card arrived quickly.
Kind regards,
Card.Gift
Very nice was a good experience with…
Very nice was a good experience with this
14 de abril de 2026
Opinión espontánea
Respuesta de card.gift
Hey P G,
Thank you for your review! We’re really glad you had a good experience and found everything easy to use.
Warmest,
Card.Gift
Super easy to use
Super easy to use, lots of great card options to choose from.
9 de abril de 2026
Opinión espontánea
Respuesta de card.gift
Hey Fee,
Thanks for the great review! We’re glad you found it super easy to use and enjoyed the wide range of card options available.
Kindest,
Card.Gift
Be careful when using these people.
I had attempted to buy 4 gift cards over the past 4 days, they had all been cancelled with no warning. The site use to be good and I had bought several gift cards for myself and those previous orders were successful.
Edit: after waiting for several days, I bought one gift card from them. The digital card was recieved.
13 de abril de 2026
Opinión espontánea
This is a scam
This is a scam ! Reported to Department of Fair Trading.
8 de abril de 2026
Opinión espontánea
Respuesta de card.gift
Hi Britt, thank you for your feedback.
We take concerns like this seriously and would like to understand what’s happened here. If you’re still experiencing an issue, please reach out to our customer support team by emailing support@card.gift with your order details so we can best assist you. Or if you already have a ticket, reply here with your ticket number or order details so we can look into this further for you.
Warm regards,
Card.Gift
Terrible experience
Terrible experience. Convoluted process to redeem. Don’t use this company
7 de abril de 2026
Opinión espontánea
Respuesta de card.gift
Hi Bobby, thank you for your feedback, and we’re sorry to hear about your experience.
We understand the redemption process may not have felt straightforward, and we’re continually working to simplify it. Customer feedback plays an important role in helping us improve.
If you’re still experiencing an issue, please reach out to our customer support team by emailing support@card.gift with your order details so we can best assist you.
Warm regards,
Card.Gift
its been a week
its been a week no email or sms after ordering it i waited and waited nothing came this is a scam and i also never got my money back
31 de marzo de 2026
Opinión espontánea
Respuesta de card.gift
Hi there, thanks for your feedback, and we’re sorry to hear about your experience.
We understand how concerning it is not to receive your order or any updates. This isn’t the experience we want for our customers.
If you have a support enquiry, please reply here with your ticket number (or order details), and we’ll look into this for you as a priority.
Warm regards,
Card.Gift
Misleading Timeframes
It's not very clear that customers must allow 24 hours from the time of purchase before they can use the gift card. This detail is important, and as it stands, the message can be quite misleading for customers who might expect immediate usability.
I believe making this requirement much clearer would help avoid confusion and improve the customer experience. Perhaps highlighting this information more prominently in their communications or at the point of sale would ensure everyone understands the waiting period.
To exacerbate the issue I purchased on Saturday 28th and did receive the card until Monday 30th which was well outside their promised 24 hours. It was a birthday gift that couldn't be used the following day for its intended purpose. Had I have been aware of this in advance I would not have purchased from them as there are other options that provide a more timely service.
28 de marzo de 2026
Opinión espontánea
Respuesta de card.gift
Hi Tom, thank you for your feedback. We are always looking to improve our service and will take your feedback on board in regards to how we can better display the review wait times on our website. At this stage we do state during our checkout process that for security reasons there is a review process that may take up to 48 hours. But we will look into how we can improve our communication around this and appreciate your feedback.
Warm regards,
Card.Gift
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY. Why is this company still allowed to operate? I wish I had of read these reviews before I purchased a $50 card yesterday morning and still waiting. After reading these reviews it sounds certain it's been flagged because of some security issue. What security issue? I paid for it out of my bank account, you took the money instantly, what security issue is there in a $50 card or a &500 card? You don't tell anyone about this mess before they pay for something they won't get for days. It's the weekend and the office is closed so people are left with no explanation if they don't recievd what they paid for until next business day. Other companies like this have 24/7 customer service but I'm beginning to wonder if this company has one at all. Only gave them one star because I had to
28 de marzo de 2026
Opinión espontánea
Respuesta de card.gift
Hi there, thanks for your feedback, and we’re sorry for the frustration this has caused. For security reasons, some digital gift card orders are subject to a review process before they’re released. This is in place to help protect both our customers and the business from increasing levels of fraud and unauthorised transactions. This process can take up to 48 hours and is outlined during checkout. We understand this can be frustrating, especially when you’re expecting delivery quickly or purchasing over the weekend, and we appreciate your feedback regarding communication and support availability.
If your order is still pending, it should be processed as soon as the review is complete. If you have any ongoing concerns, don't hesitate to contact our support team via email at support@card.gift who will be able to assist further.
Warm regards,
Card.Gift
Cancelled my order
It gave me a email to say its verifying my purchase and that it could take hours which i was fine with but after 2 hours it gives me an email saying its been cancelled and my order got refunded without giving any reason of why it got cancelled
22 de marzo de 2026
Opinión espontánea
Respuesta de card.gift
Hi there, we appreciate the time you've taken to leave your feedback. Unfortunately, due to security reasons we may cancel orders that are deemed as high risk to ensure that customers and the business are protected. We understand the frustration around this. If you require any further assistance on this issue, please don't hesitate to reach out to our customer service team by email at support@card.gift with your order details and we can further assist you.
Warm regards,
Card.Gift
Avoid like the plague
We were given a signicant card.gift and found the process to redeem any vouchers using the gift card onerous in the extreme.
Card.gift seem to devote a lot of effort to discourage redeeming any vouchers, requiring online application then needing a phone call to card.gift to activate the voucher. The phone calls involved hours of waiting on the call centre- calls were automatically cut off after 15 minute wait, needing yet another attempt at contact. All in all an extremely stressful experience.
25 de diciembre de 2025
Opinión espontánea
Respuesta de card.gift
Hi Heather, thanks for your feedback. We’re sorry to hear about your experience.
Some steps in the redemption process are in place to help protect customers and ensure secure use, though we understand this can be frustrating.
We also apologise for the difficulty contacting support. If you have a current enquiry, please reply with your ticket number and we can look into this further for you.
Warm regards,
Card.Gift
Seems Like a Scam
I purchased a gift card yesterday only to receive an email to say my purchase was ‘under review’. I’ve now woken up to see that my order has been cancelled with no explanation. They have taken my money and not provided me with a product. The contact email I was given in the cancellation email was a ‘do not reply’ address. What an absolute joke. Do NOT use this company.
16 de marzo de 2026
Opinión espontánea
Respuesta de card.gift
Hi Sophie, thanking for leaving your feedback. Unfortunately, due to security reasons we may cancel orders that are deemed as high risk to ensure that customers and the business are protected. We understand the frustration around this.
When orders are in review, the funds are held by your bank account and once the order has been cancelled, the funds will return back to your account.
If you require any further assistance on this issue, please don't hesitate to reach out to our customer service team by email at support@card.gift with your order details and we can further assist you.
Warm regards,
Card.Gift
Pay for a gift card that doesn’t arrive
I ordered a gift card and gift.card took my money and all I was left with was a message saying my purchase is under review. Never again.
14 de marzo de 2026
Opinión espontánea
Respuesta de card.gift
Hi Murray, thanks for your feedback, and we’re sorry for the concern this has caused. In some cases, orders are placed into a brief review process to help protect against fraudulent or unauthorised transactions. This is a standard security measure and can take up to 48 hours.
We understand it can be worrying to see this message after payment, and we appreciate your patience while this is completed. Orders are released as soon as the review is finalised.
If you have any ongoing concerns, you can contact our support team via email at support@card.gift and our team will be happy to assist further.
Warm regards,
Card.Gift
POOR performance
Ordered a Gift card for Rebel Sport, thinking that in order and have it send to my son instantly for his birthday!!! HA ! 48 hours later and it is still being “reviewed”??? There’s nothing to review! It’s an online transaction. This is something AI can handle with ease! But these clowns need to read my birthday message or something! Waste of time and 20 mins on the phone to cancel. Never again. Terrible system/set up! I could have just transferred instantly to his bank account!
7 de marzo de 2026
Opinión espontánea
Respuesta de card.gift
Hi Carsten, thank you for your feedback. To protect the security of our customers and the business every digital gift card purchase goes through a review process. We understand the frustration this may cause but we hope you can understand the reason for this process, as customer secuirty is our biggest priority.
Warm regards,
Card.Gift
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