card.gift Opiniones 

789
•
TrustScore: 3.5 sobre 5

3,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We've been using Card.Gift for all of our trade show prize draws, and it's been fantastic. It's incredibly quick and easy to organise, making the winner experience seamless. Our winners love receiving... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Absolutely useless, ordered a digital card for my mates birthday, typo in the email address I provided which I updated with them on the phone that day , then I received an email saying a physical card... Ver más

Valorada con 1 estrellas sobre 5

Seems incredibly dodgy - had a fraudulent transaction on my card that was put through this website as a gift card directed to the scammer. Card.gift was not able to assist in any way despite having... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

When you’re a little late with upcoming events or birthdays, getting a gift card is the express way to gaining your family’s love. Made my gift giving so much easier especially when you can send it in... Ver más

La empresa ha respondido

Información sobre la empresa

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 626501568

  1. Servicio de pago

Escrito por la empresa

Based in Melbourne, Australia, Card.Gift was founded with one purpose, to inspire the way people gift. We design gift cards for gifting, and we design systems to make it easier for gifts to be given.


Información de contacto

3,5

Medio

TrustScore: 3.5 sobre 5

789 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 80% de las opiniones negativas

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3,5

Todas las opiniones

(789)

175 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Probably a scam avoid at all cost

Probably a scam. Someone has to sue them for scamming people. After the cashier tried multiple times to pass the card they blocked it, and refuse to issue a new card. Eventually I had to pay using my own money. Also if you try to call don't expect an answer. It will take 20 min minimum.

15 de enero de 2026
Opinión espontánea
Logotipo de card.gift

Respuesta de card.gift

Hi Shahaf, thank you for flagging this with us.
We’re currently working through a higher than usual volume of enquiries following the holiday gifting period, which has caused some delays. If you still require assistance, please reach out to our customer service team by emailing support@card.gift with your order details so we can best assist you.
Warm regards,
Card.Gift

Valorada con 1 estrellas sobre 5

E-gift cards not received

I purchased two $400 Mastercard e-gift cards for my son, despite your website advertising that he would receive them instantly in his email inbox - this certainly hasn't been the case. Hours later and he still has not yet received the gift cards but my card has been charged. This is false advertising and frankly fraud given that my money has been taken yet my son hasn't received his gift vouchers. Buyer beware!!

6 de enero de 2026
Opinión espontánea
Logotipo de card.gift

Respuesta de card.gift

Hi Lauren, thank your for your feedback. For security reasons we all orders are reviewed and if they do not meet our safety requirements we do have to cancel them. We have looked into this issue and we can happily see that your support ticket has since been resolved by our customer service team. If you need anything else or need to discuss further please contact us via support@card.gift.
Warm regards,
Card.Gift

Valorada con 1 estrellas sobre 5

Scam!

Scam!
Received the gift card from work. Unable to activate it. Contacted them via phone and the hold message asked to contact them via their website. Over 2 weeks now and still haven’t heard back.

Update April 2026: did not receive any response until 4 days ago via Trustpilot. I contacted the card network again via email (request #476296), and still waiting.

19 de diciembre de 2025
Opinión espontánea
Logotipo de card.gift

Respuesta de card.gift

Hi there, thanks for your feedback, and we’re sorry to hear about your experience.

We understand how frustrating it is to be unable to activate your card and not receive a response. That’s not the experience we want for our customers.

If you're still expereincing any issues, please reply here with your ticket number or order details and we’ll look into this for you as a priority.
Warm regards,
Card.Gift

Valorada con 1 estrellas sobre 5

????

processing hold for what? I already paid tax and you can't even deliver it within an hour?

25 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Purchased a digital gift card and get…

Purchased a digital gift card and get an email saying its being reviewed. I bought it, where is it?
Seems like a two -bit operation. Likely slim to no CX resources in place. Clear the digital platform doesn't work. Not sure how or why mastercard or visa would agree to let them distribute content.

I'm curtntly out $459 5 days out from Christmas. I've reported it as a scam to my institution who will handle the refund process.

19 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Digital Gift card you don't receive

Bought a digital card for a colleague, expected it to be automatic, was then sent an email saying my purchase was being reviewed and would take 24hours. But they took the money immediately, so what are you reviewing? Emailed them and that is a minimum of 24 hours and no one on phone line. Dodgy!! Wouldn't use again

18 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Had a terrible experience with this…

Had a terrible experience with this company, my first time trying them and definitely my last!
They did not send the gift card at the agreed time, in fact, they did not send it at all! When questioned via email by myself, they just cancelled the order. Very unprofessional and this has never happened to me with any other card service I’ve used.
Would not recommend or try and use again.

17 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I received a $20 from my workplace as…

I received a $20 from my workplace as did many others who work with me. I went on line to purchase a Coles gift card. It was going to cost me $13.50 to purchase it plus another $1.50 for GST. So that would leave $5 to spend at Coles. What an absolute joke! I will inform my employer not to buy card.gift again.

13 de diciembre de 2025
Opinión espontánea
Logotipo de card.gift

Respuesta de card.gift

Hi Marcella, the card shouldn't cost that much to purchase. Can you please call us on 1300 375 346 and we can help walk you through redeeming. Warm regards, Card.Gift

Valorada con 1 estrellas sobre 5

They hide poor reviews

They won't publish the 1-star review I wrote for the Holiday & Hotel gift card, which is a very poor-value card that locks you into their hotel booking portal. Who knows how many negative reviews they hide to make sure people keep buying unpopular or poor-value gift cards.

12 de diciembre de 2025
Opinión espontánea
Logotipo de card.gift

Respuesta de card.gift

Hi There, please email us at support@card.gift if you are experiencing an issue with your gift card so we can try our best to assist. Warm regards, Card.Gift

Valorada con 1 estrellas sobre 5

I bough online gift card paid and never got the digital card

I bough online gift card got mail today processing they took my money off my account and then got a mail to say it’s been cancelled and NO CREDIT the number on their website does not work… DO NOT TRUST THIS SITE AND SUPPORT DOES NOT ANSWER

10 de diciembre de 2025
Opinión espontánea
Logotipo de card.gift

Respuesta de card.gift

Hi Gwen, thanks for your review. If orders do not meet our safety requirements we do have to cancel them. If you need anything else or need to discuss further, please contact us via support@card.gift. Warm regards, Card.Gift

Valorada con 1 estrellas sobre 5

’m really disappointed with Card.gift

’m really disappointed with Card.gift. The whole process of actually using the gift card is way too hard. Trying to transfer it and then use it online is ridiculous — it feels unnecessarily complicated and slow. The time frame to get it converted into an online gift card is completely unacceptable, especially when most places offer instant or near-instant access. A gift card shouldn’t require this much effort. I wouldn’t purchase from them again.

29 de noviembre de 2025
Opinión espontánea
Logotipo de card.gift

Respuesta de card.gift

Hi Taya, thanks for your review. Please call us on 1300 375 346 if you need assistance with this or email us on support@card.gift and we can help you redeem your card. Warm regards, Card.Gift

Valorada con 1 estrellas sobre 5

Digital gift card cancelled - no explanation

Ordered a digital card for same day delivery for my daughter’s birthday. Gave her the birthday card but no gift at the birthday dinner. Emailed this morning to enquire if it had been processed and the order was cancelled with no explanation. Have had to email again to ask why.

21 de noviembre de 2025
Opinión espontánea
Logotipo de card.gift

Respuesta de card.gift

Hi Tanya, we are so sorry we couldn't provide your order for your daughter's birthday. We review all orders and if they do not meet our safety requirements we do have to cancel them. If you need anything else or need to discuss further please contact us via support@card.gift. Warm regards, Card.Gift

Valorada con 1 estrellas sobre 5

$150 Gift Cards on my retirement

I was given $150 Gift Cards on my retirement in July. You say Kogan.com.au is one of the businesses is where it can be redeemed. It is NOT.
Can I cash in anywhere? Then I could really use the money!
Be wary of these cards. You'd be better off buying a Coles card, they're a viable and reliable option.

19 de noviembre de 2025
Opinión espontánea
Logotipo de card.gift

Respuesta de card.gift

Hi Denise, thanks for your review. Please email us at support@card.gift with your card details so we can look into this further for you. Warm regards, Card.Gift

Valorada con 5 estrellas sobre 5

Great service and product.

12 de noviembre de 2025
Opinión espontánea
Logotipo de card.gift

Respuesta de card.gift

Hi Jocelyne,
Thank you so much for your feedback! We're so hapy to hear how much you enjoyed your experience with us. Happy gifting!
Warm regards,
Card.Gift

Valorada con 1 estrellas sobre 5

SCAM!

SCAM!! They take your money and then “review” your order for 24 hours before delivering anything.
Terrible experience, do not buy if you are needing an urgent gift card!!!!!!!

11 de noviembre de 2025
Opinión espontánea
Logotipo de card.gift

Respuesta de card.gift

Hi Courtney, thank you for your review. We do require 24-48 hours if your order needs reviewing however we endeavour to process orders instantly when we can. If you need a instant gift card we also have physical options at Coles & Woolworths
Warm regards, Card.Gift

Valorada con 5 estrellas sobre 5

No issues, was legit

Site is quick and legit, i didnt scammed at least lol

1 de noviembre de 2025
Opinión espontánea
Logotipo de card.gift

Respuesta de card.gift

Hi, thanks for sharing your feedback! We’re glad you had a smooth experience and happy to hear everything went just as it should. If you ever need help in the future, our team is here to support you.
Warm regards,
Card.Gift

Valorada con 1 estrellas sobre 5

Scam site

Scam site, do not use.

I hot a card from here, and it not only won't activate but twice i called and get hung up on.

It says there is an issue with the balance despite my boss putting credit on the card when he purchased. Go to preze, or any other place to get a gift card.

29 de octubre de 2025
Opinión espontánea
Logotipo de card.gift

Respuesta de card.gift

Hi Lachlan, we appreciate your feedback. We are sorry that you had trouble getting through to us over the phone. We have tested the phone lines over the past few weeks and not found any issues, however sometimes there can be longer wait times than usual.
Could you please email us at support@card.gift and put the subject heading as 'Product Review Escalation' so we can call you directly and resolve this?
Warm Regards, Card.Gift

Valorada con 1 estrellas sobre 5

NEVER AGAIN

NEVER AGAIN!
Purchase process was mostly easy, probably because they want your money. I was surprised that PayPal wasnt offered as a payment option. There was NO mention on the website that the gift cards weren't issued straight away. 40 hours after I made the purchase, I received an email saying that my order was cancelled... NO REASON WHY! The order amount was never refunded, despite the email saying that it had been. Also, AFTER the cancellation email, I received another email thanking me for my order.
I realise now why PayPal isnt offered as a payment option...... PayPal helps you to get your money back if you've been "scammed".

24 de octubre de 2025
Opinión espontánea
Logotipo de card.gift

Respuesta de card.gift

Hi There, we are sorry to hear that you had this experience. We try to process orders within 24 - 48 hours. Usually these are instant, however sometimes we need to do a review on your order to ensure we are operating safely and securely. In regards of getting your funds back, we never actually hold funds from a voided order - these are "on hold" with your bank. These funds would of cleared overnight after we voided the order. We also do offer PayPal as an option if you are wanting to try to place an order in the future.
Warm regards, The Card Network

Valorada con 1 estrellas sobre 5
Logotipo de card.gift

Respuesta de card.gift

Hi There, thanks for leaving your review. Could you please email us more details including your customer service reference number or card number to support@card.gift - Warm regards, The Card Network

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