I had an issue after enrolling on the level 5 DSL course where the billing information was used for the account profile. I emailed for support at 7.22pm and within 9 minutes it was all resolved. Fanta... Ver más
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Consulta las opiniones de los clientes
I had a great time doing my Health and Social Care Level 3 Diploma. The models were in-depth, broadening my knowledge on a lot of things I have come across before while studying, and in real life... Ver más
La empresa ha respondido
Was looking for a good learning site for a "Level 2 Food Safety and Hygiene for Catering" education and came across this. It's cheap but not in terms of quality. Fun and interactive modules and I was... Ver más
La empresa ha respondido
I had a fantastic experience with the course from Care Skills Training. The content was clear, well-structured, and very easy to understand, even for beginners. I really appreciated the flexib... Ver más
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Información sobre la empresa
Escrito por la empresa
At Care Skills Training, we are dedicated to transforming care skills for tomorrow. Gain access to our comprehensive range of CPD accredited online training courses, known for their affordability, high-quality content, and user-friendly design, enabling you to learn anytime, anywhere. Our courses are meticulously crafted to help you acquire new skills in specialized areas of study. Developed by industry experts, each course covers crucial subjects, ensuring comprehensive learning tailored to your needs.
Información de contacto
Reino Unido
- careskillstraining.org
4,5
Excelente
405 opiniones
Ha contestado el 100% de las opiniones negativas
Suele tardar más de 1 mes en responder
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Great user experience
Great user experience; easy to navigate and learn at your own pace.
19 de abril de 2026
Opinión espontánea
Respuesta de Care Skills Training
Dear Geoff,
Thank you for your kind feedback.
We’re delighted to hear that you had a great user experience and found the platform easy to navigate. It’s also wonderful to know that the flexibility to learn at your own pace worked well for you.
Your feedback is greatly appreciated.
If you need any further assistance, please feel free to get in touch.
Kind regards,
Care Skills Training
Paying to get a certificate of the course??
I paid for this course in full, only to be told after completing it that I had to pay an additional fee just to receive proof of completion. I honestly think this is a deceptive and dishonest practice. No one takes a course without expecting to receive proof that they have completed it—charging extra for this essential element is unacceptable.
If this fee is necessary to make the course profitable, it should be clearly included in the upfront price, not revealed at the end?
This experience has left me extremely disappointed and frustrated - and honestly also angry. I feel misled and taken advantage of. I would strongly recommend Care Skills to reflect on this practice to improve the client' experience.
On another positive note, the course was efficiently delivered and well structured and a member of staff was quick and helpful in resolving an initial technical issue.
16 de abril de 2026
Opinión espontánea
Respuesta de Care Skills Training
Dear Carlos,
Thank you for taking the time to share your detailed feedback.
We’re sorry to hear about your frustration regarding the certificate fee, and we understand how this may have felt unclear and disappointing. We aim to be transparent about all costs, including optional certificate upgrades, and your comments highlight that we need to communicate this more clearly during the enrolment process. Your feedback has been noted and will be shared with our team for review and improvement.
We’re also pleased to hear that you found the course well-structured and efficiently delivered, and that our support team was able to assist you promptly with your initial technical issue.
We truly value your feedback, as it helps us improve both our courses and overall learner experience. If you would like us to review your case further, please feel free to contact our support team directly.
Kind regards,
Care Skills Training
I had an issue after enrolling on the…
I had an issue after enrolling on the level 5 DSL course where the billing information was used for the account profile. I emailed for support at 7.22pm and within 9 minutes it was all resolved. Fantastic service. Thank you to Hares Abdullah for such a speedy response
17 de abril de 2026
Opinión espontánea
Respuesta de Care Skills Training
Dear Nikki,
Thank you for your kind feedback.
We’re delighted to hear that your issue was resolved so quickly and that you were satisfied with the support provided. Delivering prompt and efficient assistance is something we take great pride in.
A special thank you for mentioning Hares Abdullah — we’re pleased to know their speedy response made a positive difference to your experience.
If you need any further assistance, please don’t hesitate to get in touch.
Kind regards,
Care Skills Training
The company was quick to answer any…
The company was quick to answer any queries, the course are comprehensive and informative.
16 de abril de 2026
Opinión espontánea
Respuesta de Care Skills Training
Dear Karen,
Thank you for your kind feedback.
We’re pleased to hear that you found our team responsive and the courses comprehensive and informative. Providing prompt support and high-quality training is something we always strive for.
Your feedback is greatly appreciated.
If you need any further assistance, please feel free to get in touch.
Kind regards,
Care Skills Training
I had a fantastic experience with the…
I had a fantastic experience with the course from Care Skills Training. The content was clear, well-structured, and very easy to understand, even for beginners. I really appreciated the flexibility of learning at my own pace, which made it convenient to fit around my daily schedule.
The modules were informative and practical, and I gained valuable knowledge that I can confidently apply in real-life situations. The platform was user-friendly, and everything was easy to access.
Customer support was also very helpful and responsive whenever I had questions, which made the whole experience even better.
I would highly recommend this course to anyone looking to improve their skills in the care sector. Thank you for such a great learning opportunity!
11 de abril de 2026
Opinión espontánea
Respuesta de Care Skills Training
Dear Tonmoy,
Thank you so much for your detailed and positive feedback.
We’re delighted to hear that you had a fantastic experience with your course and found the content clear, well-structured, and easy to follow. It’s great to know that the flexibility of learning at your own pace suited your schedule and made the experience more convenient for you.
We’re also pleased that you found the modules informative and practical, and that the knowledge gained feels applicable to real-life situations. Your kind words about our platform and customer support team are truly appreciated.
Thank you for your recommendation—it means a lot to us.
If you ever need any further assistance or wish to explore more courses, please don’t hesitate to get in touch.
Kind regards,
Care Skills Training
I am unsure how this company has good…
I am unsure how this company has good reviews. Their Designated Safeguarding Lead training is very poor quality, non-interactive, and superficially written (with a very ‘AI’ feel to it). I am told I am ineligible for a refund, as I completed more than 15% of the course before giving up. Be very cautious with what you choose to study from this company, if at all.
14 de abril de 2026
Opinión espontánea
Respuesta de Care Skills Training
Dear Jane,
Thank you for taking the time to share your feedback.
We’re sorry to hear that your experience with the Designated Safeguarding Lead training did not meet your expectations. We take concerns about course quality and engagement very seriously, and your comments regarding the content and interactivity have been noted and will be shared with our development team for review.
Regarding the refund policy, this is outlined at the time of purchase, and eligibility is based on the percentage of the course completed. However, we understand your frustration and would be happy to review your case further to see if there is anything we can do to support you.
Please feel free to contact our support team directly so we can look into this for you.
Kind regards,
Care Skills Training
I had a great time doing my Health and…
I had a great time doing my Health and Social Care Level 3 Diploma. The models were in-depth, broadening my knowledge on a lot of things I have come across before while studying, and in real life work experience.
Special thanks to Hares Abdullah for your prompt responses and assistance when it was needed. It was really helpful.
I look forward to picking more courses from Care Skills Training soon,
13 de abril de 2026
Opinión espontánea
Respuesta de Care Skills Training
Dear Jude,
Thank you for your wonderful feedback.
We’re delighted to hear that you had a great experience completing your Health and Social Care Level 3 Diploma and found the modules in-depth and valuable for both your studies and real-life work experience.
A special thank you for your kind mention of Hares Abdullah — we’re pleased to know the support and prompt assistance made a positive difference to your learning journey.
We truly appreciate your support and look forward to welcoming you back to more courses in the future.
Kind regards,
Care Skills Training
Interactive and Affordable courses
Was looking for a good learning site for a "Level 2 Food Safety and Hygiene for Catering" education and came across this. It's cheap but not in terms of quality. Fun and interactive modules and I was engaged throughout the course.
17 de octubre de 2025
Opinión espontánea
Respuesta de Care Skills Training
Dear Kazi,
Thank you for your thoughtful feedback.
We’re delighted to hear that you found our Level 2 Food Safety and Hygiene for Catering course engaging, interactive, and great value for money. It’s especially encouraging to know that the quality of the course met your expectations and kept you engaged throughout.
Your feedback means a lot to us and helps us continue to provide accessible, high-quality training.
If you need any further assistance, please feel free to get in touch.
Kind regards,
Care Skills Training
Respuesta de Care Skills Training
Dear Pronoy,
Thank you for your feedback.
We’re pleased to hear that you found the course very good. Your feedback is greatly appreciated and motivates us to continue delivering high-quality training.
If you need any further assistance, please feel free to get in touch.
Kind regards,
Care Skills Training
The on line courses are excellent value…
The on line courses are excellent value .
But the most important part of using care skills training is there customer service, it is truly outstanding the communication is fantastic and any questions answered promptly. Fantastic support team, thank you.
10 de abril de 2026
Opinión espontánea
Respuesta de Care Skills Training
Dear Sarah,
Thank you so much for your wonderful feedback.
We’re delighted to hear that you found our courses to be excellent value, and it’s especially rewarding to know that our customer service and support team made such a positive impression. Providing prompt communication and helpful support is something we take great pride in.
Your kind words mean a lot to the whole team.
If you ever need any further assistance, please don’t hesitate to get in touch.
Kind regards,
Care Skills Training
Respuesta de Care Skills Training
Dear Dinesh,
Thank you for your kind feedback.
We’re really pleased to hear that you had a good experience and found the course helpful. Your feedback means a lot to us and helps us continue to improve our training.
If you have any further questions or need assistance with anything else, please feel free to get in touch.
Kind regards,
Care Skills Training
Respuesta de Care Skills Training
Dear Pawan,
Thank you for taking the time to share your feedback. We’re delighted to hear you had a positive experience with the course.
If you need any further support or have questions in the future, please don’t hesitate to reach out
Regards,
Care Skills Training
Fabulous experience I will recommend…
Fabulous experience I will recommend others also to join
9 de abril de 2026
Opinión espontánea
Respuesta de Care Skills Training
Dear Aviraj,
Thank you for your kind feedback. We’re really pleased to hear you had such a positive experience and truly appreciate your willingness to recommend us to others.
If there’s ever anything more we can support you with, please feel free to get in touch.
Regards,
Care Skills Training
Very informative.
9 de abril de 2026
Opinión espontánea
Respuesta de Care Skills Training
Dear Shakil,
We appreciate you taking the time to share your feedback. It’s great to know the course provided valuable insights.
If there’s ever anything more we can support you with, please feel free to get in touch.
Regards,
Care Skills Training
Very informative course
Very informative course. I just hope they included resources so I can always read them for references. Highly recommended to upgrade skills.
7 de abril de 2026
Opinión espontánea
Respuesta de Care Skills Training
Dear Marinelle,
Thank you for your thoughtful feedback. We’re glad to hear the course supported your learning and skill development.
We also appreciate your suggestion regarding additional resources—this is valuable input, and we’ll certainly consider it as we continue to improve our courses.
If there’s anything specific you’d like access to or further support you need, please feel free to reach out anytime.
Regards,
Care Skills Training
I recently completed this course and…
I recently completed this course and found it to be very well-structured and informative. The content was clear, practical and easy to follow, making even complex topics understandable.
9 de abril de 2026
Opinión espontánea
Respuesta de Care Skills Training
Dear Saumya,
Thank you for sharing such detailed feedback. It’s great to hear that the course structure and content made the topics clear and easy to follow, especially where concepts can be more complex.
We’re pleased it provided a practical and engaging learning experience. If you have any questions or need further support moving forward, feel free to reach out anytime.
Regards,
Care Skills Training
Good course
18 de marzo de 2026
Opinión espontánea
Respuesta de Care Skills Training
Dear Nazmul,
We appreciate you taking the time to share your feedback.
If you need any further support or have questions in the future, please don’t hesitate to reach out
Regards,
Care Skills Training
Respuesta de Care Skills Training
Dear Hitesh,
We’re delighted to hear you had a positive experience with the course.
If you need any further support or have questions in the future, please don’t hesitate to reach out
Regards,
Care Skills Training
Designated Safeguarding lead Level 3
Designated Safeguarding lead Level 3
Poorly written, misleading and just wrong. I've never got so worked up over a course.I could have passed it without reading a thing.
3 de abril de 2026
Opinión espontánea
Respuesta de Care Skills Training
Dear Wittywilf,
We’re really sorry to hear about your experience and appreciate you bringing this to our attention. This is certainly not the standard we aim to deliver.
Your feedback has been noted and will be shared with our content and quality team for review. We are committed to improving the course to ensure it is accurate, clear, and provides real value to learners.
Regards,
Care Skills Training
Definitely a scam site
Definitely a scam site. I did the level 3 Safeguarding Children and Vulnerable Adults. The course was ok, some incorrect words and terminology. The quiz was ridiculous, I could have taken it without even studying the content it was so easy!
The worst bit though was that I paid upfront for the certificate (ridiculous price for a PDF) but then I was forced to pay again on completion. I emailed for a refund and they said it would be returned but still nothing and I have sent a follow up email. They clearly know this is an issue but probably count on customers not checking. Oh and the website says you will get an instant digital copy of the certificate but then the email says 48 hours. Avoid, scam artists.
19 de marzo de 2026
Opinión espontánea
Respuesta de Care Skills Training
Hi Rebecca,
We’re really sorry to hear about your experience and appreciate you bringing this to our attention.
We can confirm that you paid for the certificate and transcript on 18th March, and the refund for the additional amount was issued on 19th March.
If you are still unable to see the refund or need further assistance, please contact us, and we will be happy to help.
Kind regards,
Care Skills Training
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