We’ve had a very good experience with Care Skills Training. We purchased several training courses, and everything was set up without any problems. When some of our candidates had difficulty logging b... Ver más
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Consulta las opiniones de los clientes
I had a problem with logging on. I sent an email to you which answered by Abdullah very swiftly and with a link and sound advice. I then changed my passport and was able to continue and complete my... Ver más
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Hello. Thank you for this course content. All my questions were answered fully and effectively by the knowledgeable operator a gentleman named Hares Abdullah. He was able to put my mind at ease by giv... Ver más
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The course contents was good & varied. Doing the course on my phone had its issues as it would skip from one module to another rather than following the course but that might have been a mobile iss... Ver más
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Información sobre la empresa
Escrito por la empresa
At Care Skills Training, we are dedicated to transforming care skills for tomorrow. Gain access to our comprehensive range of CPD accredited online training courses, known for their affordability, high-quality content, and user-friendly design, enabling you to learn anytime, anywhere. Our courses are meticulously crafted to help you acquire new skills in specialized areas of study. Developed by industry experts, each course covers crucial subjects, ensuring comprehensive learning tailored to your needs.
Información de contacto
Reino Unido
- careskillstraining.org
4,6
Excelente
506 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
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Definitely a scam site
Definitely a scam site. I did the level 3 Safeguarding Children and Vulnerable Adults. The course was ok, some incorrect words and terminology. The quiz was ridiculous, I could have taken it without even studying the content it was so easy!
The worst bit though was that I paid upfront for the certificate (ridiculous price for a PDF) but then I was forced to pay again on completion. I emailed for a refund and they said it would be returned but still nothing and I have sent a follow up email. They clearly know this is an issue but probably count on customers not checking. Oh and the website says you will get an instant digital copy of the certificate but then the email says 48 hours. Avoid, scam artists.
19 de marzo de 2026
Opinión espontánea
Respuesta de Care Skills Training
Hi Rebecca,
We’re really sorry to hear about your experience and appreciate you bringing this to our attention.
We can confirm that you paid for the certificate and transcript on 18th March, and the refund for the additional amount was issued on 19th March.
If you are still unable to see the refund or need further assistance, please contact us, and we will be happy to help.
Kind regards,
Care Skills Training
Very enjoyable course packed with…
Very enjoyable course packed with information learnt so much
16 de marzo de 2026
Opinión espontánea
Respuesta de Care Skills Training
Dear Wendy,
Thank you for your wonderful feedback.
We are delighted to hear that you found the course enjoyable and packed with valuable information. It is great to know that you were able to learn so much from it.
Your feedback truly means a lot to us and encourages us to continue providing high-quality learning experiences.
Kind regards,
Cre Skills Training
Basic
Basic, superficial. Spelling mistakes and using the wrong words sometimes in the presentation.
26 de marzo de 2026
Opinión espontánea
Respuesta de Care Skills Training
Dear Julia,
Thank you for taking the time to share your feedback.
We are sorry to hear that the course did not meet your expectations and that you found issues with spelling and wording in the presentation. Your comments are very important to us, and we take them seriously.
We will pass your feedback to our content development team so they can review and improve the materials to ensure better clarity and accuracy.
We appreciate your input, as it helps us enhance the quality of our courses and provide a better learning experience.
Kind regards,
Cre Skills Training
Great course with very useful content.
22 de marzo de 2026
Opinión espontánea
Respuesta de Care Skills Training
Dear Oyin,
Thank you for your lovely feedback. We’re delighted to hear that you found the course content useful and valuable.
Your support means a lot to us, and we look forward to assisting you again in the future.
Kind regards,
Care Skills Training
easy to complete
easy to complete and helpful customer service to receive my certificate that i had pre paid for after completion. Hares Abdullah was very helpful.
22 de marzo de 2026
Opinión espontánea
Respuesta de Care Skills Training
Dear Hannah,
Thank you for your kind feedback. We’re delighted to hear that you found the course easy to complete and that our customer service helped ensure you received your certificate.
It’s especially great to know that Abdullah provided such helpful support—we’ll be sure to share your kind words with him.
We truly appreciate your support and look forward to assisting you again in the future.
Kind regards,
Care Skills Training
I recently completed the…Trauma-Informed Training Course
I recently completed the Trauma-Informed Care Training course. The course content was excellent. After two weeks I had not received a copy of my certificate that I had paid for, I contacted the online chat. I was link with a gentleman called Abdullah Hares. He was very helpful and apologetic, he sent the certificate straight to me without hesitation. I thought I had ordered a hard copy certificate which I queried, he sent me a screen shot of my order pointing out that I had paid for a digital copy
18 de marzo de 2026
Opinión espontánea
Respuesta de Care Skills Training
Dear Paula,
Thank you for taking the time to share your detailed feedback.
We’re delighted to hear that you found the Trauma-Informed Care Training course content excellent and valuable.
We sincerely apologise for the delay in receiving your certificate. However, we’re very pleased that Abdullah was able to assist you promptly, send your certificate without hesitation, and clearly explain your order regarding the digital copy.
Your kind words mean a lot to us, and we truly appreciate your patience and understanding. If there’s anything further we can assist you with, please don’t hesitate to get in touch.
Kind regards,
Care Skills Training
I enjoyed this training
I enjoyed this training, I've learned a lot. Lots of encouragement given by the lecture. The only issue I had is the quiz. It started with 2 question on dog grooming and the rest of the question were about child care. I've asked to rectify this issue but still not sorted. I got 100% correct but this is because i work with children.
17 de marzo de 2026
Opinión espontánea
Respuesta de Care Skills Training
Dear Lena,
Thank you for your feedback. We’re really pleased to hear that you enjoyed the training, found it encouraging, and learned a lot throughout the course.
However, we sincerely apologise for the issue you experienced with the quiz. This is certainly not the experience we aim to provide, and we understand your concern regarding the incorrect questions. Please be assured that we take this seriously, and we will escalate this to our technical team to review and rectify as soon as possible.
We also appreciate your patience in bringing this to our attention. If you have not already done so, please feel free to share any additional details so we can investigate further and ensure the issue is fully resolved.
Kind regards,
Care Skills Training
This company is doing a great job
This company is doing a great job
13 de marzo de 2026
Opinión espontánea
Respuesta de Care Skills Training
Dear Patience,
Thank you for your kind words. We’re delighted to hear that you feel we’re doing a great job—it truly means a lot to us.
Your support encourages us to continue delivering high-quality training and excellent service. We look forward to assisting you again in the future.
Kind regards,
Care Skills Training
Satisfied customer
It was an easy process to set up, access and complete the training. Good quality of information given.
I didn't receive the certificates on time but once I emailed I was able to download them quickly and print off. Abdullah Hares was very prompt at replying to me.
12 de marzo de 2026
Opinión espontánea
Respuesta de Care Skills Training
Dear Karen,
Thank you for your valuable feedback. We’re really pleased to hear that you found the course easy to set up, access, and complete, and that the information provided was of good quality.
We sincerely apologise for the delay in receiving your certificates. However, we’re glad that once you reached out, the issue was resolved quickly and you were able to download and print them without further delay.
It’s also great to know that Abdullah provided prompt support—we’ll be sure to pass on your kind words to him.
We truly appreciate your patience and understanding, and we look forward to supporting you again in the future.
Kind regards,
Care Skills Training
Care Skills Training
Care Skills Training provides a wide range of trainings. Abdullah Hares is very supportive and provides a great customer service. Would definitely recommend and use in the future.
11 de marzo de 2026
Opinión espontánea
Respuesta de Care Skills Training
Dear Agnieszka,
Thank you for your wonderful feedback and recommendation. We’re delighted to hear that you’re happy with the range of training we provide.
It’s especially great to know that Abdullah delivered such supportive and excellent customer service—we’ll be sure to pass on your kind words to him.
We truly appreciate your support and look forward to assisting you again in the future.
Kind regards,
Care Skills Training
Not very impressed with this course
Not very impressed with this course, it was very basic, very repetitive and the narrator didn’t pronounce words correctly!
I will not be taking any more courses here!
5 de marzo de 2026
Opinión espontánea
Respuesta de Care Skills Training
Dear Kate,
Thank you for taking the time to share your feedback.
We are sorry to hear that the course did not meet your expectations and that you found the content too basic and repetitive. We also appreciate you highlighting the issue with the narration, as this is something we take seriously.
Your feedback is very important to us and will be shared with the relevant team so that the course content and delivery can be reviewed and improved.
We apologise for the disappointment caused and appreciate you bringing this to our attention.
Kind regards,
Care Skills Training
Very poor safeguarding training
I did the Safeguarding Children Level 3 training and it was truly very bad. The slides seemed to have been generated by an old LLM, with frequently garbled sentences. In some places sections had clearly been paraphrased from other websites by replacing key words (using "damage" instead of "harm") which sometimes resulted in really absurd statements, such as saying that "Coaches and running shoes" need to be aware of safeguarding within sports, which I can only assume was paraphrasing "Coaches and trainers". Mistakes like this gave the worrying impression that no human being has actually even proof read the course content. This is important technical information where actually understanding what your legal duties are is essential, but with this course I was often left guessing and having to do my own research online to fill in the gaps. Sometimes this meant finding the original pages that had been paraphrased for the slides, which was significantly more useful than the course itself. The self-assessment exercises were also far too complex for the course content, asking how to deal with very difficult scenarios that couldn't realistically be answered based on the learning. And the structure was a mess, with lots of irrelevant detail that felt like filler. Overall, this was an extremely low quality product and a waste of money.
16 de febrero de 2026
Opinión espontánea
Respuesta de Care Skills Training
Dera Debs,
Thank you for taking the time to share such detailed feedback.
We are very sorry to hear that the Safeguarding Children Level 3 course did not meet your expectations. We understand how important it is that safeguarding training is clear, accurate, and professionally presented, particularly given the seriousness of the subject and the legal responsibilities involved.
Your comments regarding the wording of the slides, the quality of the content, and the structure of the course have been noted and will be shared with our content and quality assurance team for review. Feedback like yours is extremely valuable in helping us identify areas that require improvement.
We also appreciate you highlighting the difficulty of the self-assessment exercises and the concerns about the relevance and clarity of the material. These points will be carefully reviewed to ensure the course content better aligns with the learning objectives.
We sincerely apologise for the frustration and inconvenience this has caused, and we thank you again for bringing these concerns to our attention.
Kind regards,
Care Skills Training
Hares Abdullah
Hares Abdullah, very efficient in resolving my queries.
5 de marzo de 2026
Opinión espontánea
Respuesta de Care Skills Training
Dear Kim,
Thank you for your kind feedback.
We’re very pleased to hear that Hares Abdullah was efficient in resolving your queries. Providing prompt and helpful support is very important to us, and your feedback is greatly appreciated.
Thank you again for taking the time to share your experience.
Kind regards,
Care Skills Training
I do not feel this course was for…
I do not feel this course was for people working in children's homes because it was aimed at elderly care. I didn't wish to to enter my details of my personal google account
27 de febrero de 2026
Opinión espontánea
Respuesta de Care Skills Training
Dear Sam,
Thank you for taking the time to share your feedback.
We’re sorry to hear that you felt the course content was more focused on elderly care and did not fully meet your expectations for working in children’s homes. Your feedback is very important to us, and we will pass this on to the relevant team for review as we continuously work to improve our courses.
Regarding the request to enter details through a Google account, please note that this is optional and is not required to complete the course. If you ever feel uncomfortable providing such information, you can simply skip that step.
We appreciate you bringing these concerns to our attention and thank you for your feedback.
Kind regards,
Care Skills Training
no payments info available
I have order an online course with no specification details about certificates. After the completion, you have to pay extra for a PDF certificate, £10 in my case.
Information should be more clear. Avoid !
23 de febrero de 2026
Opinión espontánea
Respuesta de Care Skills Training
Dear Anca,
Thank you for taking the time to share your feedback.
We are sorry to hear that you were disappointed with the information regarding certificates. We understand how important clear details are when purchasing a course, and we appreciate you bringing this to our attention.
Please note that our courses can be completed without any additional cost, and certificates are optional. Learners can choose whether they would like to purchase a PDF or hard copy certificate after completing the course.
Your feedback is very valuable to us, and we will share it with the relevant team to help improve how this information is presented on our website.
Thank you again for your feedback.
Kind regards,
Care Skills Training
Respuesta de Care Skills Training
Dear Shiva,
Thank you for your feedback!
We’re glad to hear that you found the course informative and that it helped you gain valuable knowledge. We appreciate your support and hope you continue learning with us.
Kind regards,
Care Skills Training
Respuesta de Care Skills Training
Dear Jones,
Thank you so much for your wonderful feedback!
We’re delighted to hear that you found the course amazing. Your positive comments truly mean a lot to us and motivate our team to continue providing high-quality training and support.
If there is anything else we can assist you with, please don’t hesitate to get in touch. We look forward to supporting you again in the future.
Kind regards,
Care Skills Training
Efficient support
Lovely course provided! I sent an email to follow up on some information regarding the course. Hares Abdullah provided prompt, informative feedback and was extremely helpful throughout the correspondence. Thank you, Hares, for your professionalism.
17 de febrero de 2026
Opinión espontánea
Respuesta de Care Skills Training
Dear Asira,
Thank you so much for your wonderful feedback.
We are delighted to hear that you enjoyed the course and that you found the support helpful. Your kind words about Hares Abdullah are truly appreciated, and we will be sure to pass your message on to him. He will be very pleased to know that his assistance made a positive difference to your experience.
Thank you again for taking the time to share your feedback. We truly value your support and wish you every success moving forward.
Kind regards,
Care Skills Training
Awful website
Customer Service is good BUT their website is awful! Can not do simple things like purchase extra credits without contacting customer service. Because of the poor website, I would use another provider.
13 de febrero de 2026
Opinión espontánea
Respuesta de Care Skills Training
Dear,
Thank you for your feedback.
We’re sorry to hear you found the website difficult to use, particularly when trying to purchase extra credits. We appreciate you highlighting this and will share your comments with our technical team for improvement.
Kind regards,
Care Skills Training
Excellent
Good platform, interactive content, training sessions very educating and certification and transcripts easy to download.
13 de febrero de 2026
Opinión espontánea
Respuesta de Care Skills Training
Dear Damola,
Thank you for your excellent feedback!
We’re so pleased to hear that you found the platform easy to use, the content interactive, and the training sessions educational. It’s also great to know that downloading your certificate and transcript was straightforward.
We truly appreciate you taking the time to share your experience.
Kind regards,
Care Skills Training
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