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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

for the past 4 weeks I have been getting pop-up ads that knock off what I am trying to see on the internet. It makes the whole screen to go dark and requires me to back out of the site I am viewing a... Ver más

Valorada con 5 estrellas sobre 5

We went to Carpet One in Kingston NY. Sales representatives were helpful. We took a picture of floor sample. The delivery of laminate flooring took about 10 business days. When we got it, lamin... Ver más

Valorada con 5 estrellas sobre 5

I would like to recommend Carpet One and Flooring in Mentor, Ohio. We compared different stores, and our final decision was Carpet One. We had an excellent salesperson. She went above and beyond t... Ver más

Valorada con 5 estrellas sobre 5

Carpet One installed oak parquet wood floors throughout my whole house. They did an excellent job, taking their time to level the floor to insure the wood was laid properly. This was a big job with a... Ver más

Información sobre la empresa

  1. Tienda de muebles
  2. Contratista de materiales para suelos
  3. Persona de mantenimiento

Información proporcionada por diversas fuentes externas

As North America’s leading floor covering retailer, only Carpet One Floor & Home has you totally covered. With experts that specialize in flooring, you get a more personalized shopping experience. And, with a worldwide network of independently owned stores, Carpet One Floor & Home buys at a volume guaranteeing you the lowest price. You can always be confident in your purchase with The Beautiful GuaranteeTM, which guarantees that you will be 100% happy with your floor. Experience the Carpet One Floor & Home difference at your local store.


Información de contacto

3,1

Medio

TrustScore: 3 sobre 5

159 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 2 estrellas sobre 5

New Carpet Insatll

Happy with carpet and quick turnaround to get carpet installed. Had installers come back out twice to repair seems which still not happy with. More less I got that's the way it is can't do nothing else. Left message for supervisor and manager no return calls back.

18 de julio de 2015
Opinión espontánea
Logotipo de Carpet One Floor and Home

Respuesta de Carpet One Floor and Home

Thank you for your feedback. We are sorry to hear that you did not have the experience you hoped for and would like to work with you to help fix your issues with the installation. Please call your local store and we will be happy to work with you and provide you with the quality service we are known for.

Valorada con 5 estrellas sobre 5

very satisfied with purchase & installation

The salesman was very helpful and knowledgeable. He seemed interested in helping us above the sale or commission he could get. The install went well. The installers were professional, friendly and skilled. They did a good job and provided service greater than what the contract called for.

18 de julio de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Carpet Install

Could not be more pleased! Great job on the install. Very professional, neat, accommodating and pleasant. Highly recommend.

18 de julio de 2015
Opinión espontánea
Valorada con 2 estrellas sobre 5

Not so great

had a carpet cut Down. The seams are not even and even after we discussed it I still did not get the runner

18 de julio de 2015
Opinión espontánea
Logotipo de Carpet One Floor and Home

Respuesta de Carpet One Floor and Home

We are very sorry to hear that your expectations have not been met. We take pride in our service and high quality products. Please let us know how we may make your experience a better one by giving us a call. We hope to work together again to assist you with your future flooring needs.

Valorada con 5 estrellas sobre 5

Great experience

We love our carpet! Everything about the experience from choosing through installation went better than expected. Would definitely recommend Carpet One.

18 de julio de 2015
Opinión espontánea
Valorada con 3 estrellas sobre 5

Don't hate, don't love

The carpet I chose was sold to me as being top quality and the sample certainly felt nice in the store. Once installed, I'm not sure it was even the same stuff since it feels low quality and I have serious doubts as to how long it will last. Since I plan to move in the next year or two, I don't care that much, but if I were shopping for quality carpet to last for years, I would not go there again. As for installation, I've seen better jobs. My stairs look funky in areas and the corners of the carpeting are easily pulled up by my cat. that being said, everyone I worked with at the store and in installation were friendly and prompt.

18 de julio de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love my new carpet

Working with Ruggeris is a pleasure. We are repeat customers. We loved every aspect of the service we received, and our new carpet looks terrific.

18 de julio de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Another great job

Thank you to carpet one for another great job. My parents and I have used them in the past. They provide competitive pricing, quality products & excellent installation. Don, Oliver & Tim did an excellent job with installation - working cleanly, arriving on time & getting the job done. Vivianne in the office provided information promptly.
Thank you

18 de julio de 2015
Opinión espontánea
Valorada con 4 estrellas sobre 5

Love the Carpet

I want to thank Carpet One for their cooperation and installation of my new carpets. They look great.
My only complaint is that where the tack boards are beneath the carpet, when you step on that area, you pick your feet.
This is not a problem near the walls, but near the closet where you often stand in your bare feet to pick out clothes, or near the edges where you move from one room to another.

Joanne Seeds

17 de julio de 2015
Opinión espontánea
Valorada con 1 estrellas sobre 5

What service???

A representive came talked to me and took measurements. That was weeks ago. Never heard from anyone again.

17 de julio de 2015
Opinión espontánea
Logotipo de Carpet One Floor and Home

Respuesta de Carpet One Floor and Home

We are sorry you have experienced a lack of communication on the service we provided you. Please give your local store a call to discuss how you we can proceed together. We hope to remedy the situation and work together with you to provide great service and a wonderful product to complete your job!

Valorada con 3 estrellas sobre 5

Not very happy camper

After being specific as to what we wanted in the carpet, it was not what we had asked for after it was installed. I expressed my dissatisfaction with our salesperson, who did not recall our asking for a pile that did not show foot prints. I was told they would make adjustments, but not without extra charges and they WOULD NOT MAKE ANY COMPENSATION ON THE PRICE IF THE CARPET. There was a very strong smell for three weeks after installation, which we were told there would be none. I cannot in good conscious recommend their services again.

17 de julio de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

superb work!!!!

Great Company to work with. Jeff was so helpful and considerate of all our needs. Thank you Carpet One!!!

17 de julio de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Did not Choose Carpet One, but still impressed

Top notch company. Although we did not do business with Carpet One, they provided us an estimate and would have been very pleased to have used them for our hard wood flooring needs. Everything was very professional and from the initial contact all the way to the point we informed them we were going with someone else. Will definitely give them future opportunities to earn our business.

17 de julio de 2015
Opinión espontánea

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