Excellent customer service. Just starting my Trust Deed and have had a few letters from creditors. Akhilesh has went above and beyond with her help, always putting my mind at rest and dealing with... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Dealt with Martin McGougan to sort out some issues i had with debit card ( had new one delivered so needed payment details updated) , sorted quick and easy trouble free from martin himself. Fantastic... Ver más
La empresa ha respondido
I spoke to Rookshar, she was extremely helpful, knowledgable and very pleasant. I felt as if she was happy to help me with my many questions and feel she went above and beyond her duty to help me and... Ver más
La empresa ha respondido
Jayalakshmi want thank you so much for help understanding and patience with in me try to settle my account early can not thank you enough..God bless
Información sobre la empresa
Escrito por la empresa
Carrington Dean provides free and impartial debt advice to people living in Scotland. We specialise in Trust Deeds and the Debt Arrangement Scheme (DAS), and have helped over 45,000 individuals take steps toward managing their debt.
Carrington Dean
Escrito por la empresa
- Scotland's Debt Specialists
- We have helped over 45,000 people in Scotland manage their debts
- We provide friendly, non-judgemental advice on all Scottish debt solutions
- We’re committed to offering tailored advice to support each individual customer
Información de contacto
Regent House 76 Renfield St, G2 1NQ, Glasgow, Reino Unido
- 0800 043 1320
- customerservice@carringtondean.com
- carringtondean.com
4,9
Excelente
7 mil opiniones
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
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Jayalakshmi want thank you so much for…
Jayalakshmi want thank you so much for help understanding and patience with in me try to settle my account early can not thank you enough..God bless
25 de abril de 2026
Opinión espontánea
Kieran Reynolds was outstanding
Kieran Reynolds was fast, efficient but also compassionate about the situation. Top agent in my view.
24 de abril de 2026
Opinión espontánea
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Great and quick service Kathleen Scott…
Great and quick service Kathleen Scott I spoke to was very polite and helpful sorting out my payment issue 5 ⭐️ all round
24 de abril de 2026
Opinión espontánea
Respuesta de Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
So much easier when dealing with experienced staff
Was lucky enough to deal with the amazing
Jacqui McKinnon again todau while submitting
My evidence of income for my payment break.
Once again dealt with swiftly and precisely.
24 de abril de 2026
Opinión espontánea
Respuesta de Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Great company with good staff
Great company with good staff! Callum Gray was the guy who I spoke with and he was ace got an email to me and sorted my issue straight away.
16 de abril de 2026
Opinión espontánea
Respuesta de Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Cant thank the lady laverne enough it…
Cant thank the lady laverne enough it showed up that my payment never went thru this caused me distress wondering what could have happened.
Thanks,
Tomasz.
23 de abril de 2026
Opinión espontánea
Respuesta de Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Excellent company to deal with
Excellent company to deal with , everyone I’ve spoke to on the phone has been polite and helpful. Always make me feel at ease.
23 de abril de 2026
Opinión espontánea
Respuesta de Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Dealt with Charles on a couple of…
Dealt with Charles on a couple of occasions very efficient helpful polite and knowledgeable
23 de abril de 2026
Opinión espontánea
Respuesta de Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Martin was absolutely fabulous a total…
Martin was absolutely fabulous a total delight and so professional to deal with. He really is an asset to your company he went to the extra mile. Thank you 🙏🏽 Martin.
23 de abril de 2026
Opinión espontánea
Respuesta de Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Incredibly caring and inclusive
Absolutely fantastic process was easy and sensitive from start to finish. Paul in the Glasgow office was incredibly helpful and knowledgeable. Would recommend for anyone stuck and doesn't know what to do with debt.
22 de abril de 2026
Opinión espontánea
Respuesta de Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Fantastic friendly and really hyped I…
Fantastic friendly and really hyped I had the pleasure of speaking to peter McKay who informed my I had made my last payment in my trust deed and I have moved into close account very happy with the service!
20 de abril de 2026
Opinión espontánea
Respuesta de Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Paul went above and beyond to help me…
Paul went above and beyond to help me get back on track. Friendly and professional service provided, would highly recommend him. Thanks again.
21 de abril de 2026
Opinión espontánea
Respuesta de Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Excellent customer service.
Excellent customer service.
Just starting my Trust Deed and have had a few letters from creditors.
Akhilesh has went above and beyond with her help, always putting my mind at rest and dealing with all my queries, quickly and efficently.
Cannot thank them enough for their support and help.
Great service
21 de abril de 2026
Opinión espontánea
Respuesta de Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Nearly at the end of my agreement…
Nearly at the end of my agreement accidently missed my payment but Nicola saved the day. With i quick phone call and an easy payment she got me back on track in no time and with no fuss. Brilliant company with great staff.
13 de abril de 2026
Opinión espontánea
Respuesta de Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Thank you Ishitah Jeebun
Thank you Ishitah Jeebun
For your help and patience the other day when I called about review.
You where Supportive and such a kind person
15 de abril de 2026
Opinión espontánea
Respuesta de Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
very friendly staff
Very easy she speak to and friendly staff always train their best to help you in any way they can instead of worrying about my debt they sought out into monthly payments which I can easily meet
17 de abril de 2026
Opinión espontánea
Respuesta de Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Great customer service
When I phoned today I spoke with Jacqui who was very helpful and understanding to my situation. Jacqui helped me to sort out the issue I had very quickly and was polite and respectful. Great work
17 de abril de 2026
Opinión espontánea
Respuesta de Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Roxanne
Spoke to Roxanne today and yesterday. She was great I was embarrassed to call with the situation I had got myself in but she was friendly, helpful and respectful.
16 de abril de 2026
Opinión espontánea
Respuesta de Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
A very lovely cheery gentleman who was…
A very lovely cheery gentleman who was very helpful, it’s nice to speak to someone so happy and bubbly 😊
16 de abril de 2026
Opinión espontánea
Respuesta de Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Great service Jacqui was very & helpful
Great service Jacqui was very & helpful
16 de abril de 2026
Opinión espontánea
Respuesta de Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
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