Thank you Yuvranee Conhye! I had to phone again today because Bristow and Sutor will not leave me alone, despite numerous warning from Ebenegate not to contact me! She was extremely helpful, put me at... Ver más
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Consulta las opiniones de los clientes
A lovely lady named Sarah hoy called me today as I requested, she was absolutely amazing at helping me make a payment plan and explaining my options as had fallen behind! 5 stars from me, absolute b... Ver más
La empresa ha respondido
This company have been fair throughout my time with them I cannot express enough how they and Vangerd before them saved the day when I got into serious debt ,even when I needed to use an inheritance... Ver más
La empresa ha respondido
I had to call regarding an IVA that i had paid over a year ago but had not realised that i had not received a completion ceetificate.i spoke to Dilesh Veeramah and explained the situation and after a... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Ebenegate is a leading managed service company that specialises in supporting clients during their insolvency journey. We’ve helped over 185,000 people manage their debt through solutions such as Individual Voluntary Arrangements, Protected Trust Deeds and the Debt Arrangement Scheme.
Información de contacto
Reino Unido
- ebenegate.co.uk
4,9
Excelente
3 mil opiniones
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
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Excellent
Excellent, very informative and put my mind at rest. Uploaded documentation there and then, all done.
24 de abril de 2026
Opinión espontánea
Thank you Yuvranee Conhye
Thank you Yuvranee Conhye! I had to phone again today because Bristow and Sutor will not leave me alone, despite numerous warning from Ebenegate not to contact me! She was extremely helpful, put me at ease and stoped me from having a nervous breakdown yet again. She has been very kind and informative and has contacted Bristow and Sutor and reminded them not to contact me again. This company is relentless! Thanks to the team at ebenegate I can rest assured I am protected. Please thank Yuvranee Conhye from me! She’s a very pleasant person to have at the end of the phone when you’re stressed.
24 de abril de 2026
Opinión espontánea
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Respuesta de Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
Dreadful company avoid
IVA1020645H Dreadful company avoid! I have spent 6 years paying off my IVA with the total debt being around 20k. I contacted them after my last payment and they confirmed that the IVA would now be closed and I'd receive a certificate of completion. 2 months later I've then received an email out of the blue saying that "as discussed" (no one has discussed anything with me) they have determined that actually the total debt is 23k. They have not explained where this extra debt has supposedly come from. It is impossible to have increased the debt as I have not taken out anymore credit and have made all of the required payments. They are now wanting to hold a meeting to terminate the IVA completely due to this supposed 'breach' which would mean that after 6 years they pocket the money I've been handing over, and I'm left with a 23k debt at the end of it. And before they respond to this saying to get in touch with them, I HAVE and they do not respond to emails.
24 de abril de 2026
Opinión espontánea
Excellent bloke issue sorted in minutes…
Excellent bloke issue sorted in minutes could not have been better
17 de abril de 2026
Opinión espontánea
Respuesta de Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
Charles was very helpful and made…
Charles was very helpful and made solved my query easily.
23 de abril de 2026
Opinión espontánea
Respuesta de Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
Durgesh was prompt and efficient
Durgesh was prompt and efficient, great communication.
23 de abril de 2026
Opinión espontánea
Respuesta de Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
Mikeal Dhalapah Was very helpful in a…
Mikeal Dhalapah Was very helpful in a stressful situation. Very good customer service!
22 de abril de 2026
Opinión espontánea
Respuesta de Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
Ruth Sefali was very helpful
Ruth Sefali was very helpful, patient and resolved my query quickly. She dealt with my query with ease. Very polite and showed compassion. They provide a good service. And I would definitely recommend them.
22 de abril de 2026
Opinión espontánea
Respuesta de Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
Amazing service
Vidisha customer service was brilliant professional and soft spoken m. I am extremely impressed with customer service. Well done!!!!!!!!
22 de abril de 2026
Opinión espontánea
Respuesta de Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
Peter
Peter, was very helpful and sorted everything I needed in a quick and timely manner.
22 de abril de 2026
Opinión espontánea
Respuesta de Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
I spoke to Ruth Sefali
I spoke to Ruth Sefali, she was very helpful, kind and patient.
My problem was resolved within minutes.
Thanks very much
22 de abril de 2026
Opinión espontánea
Respuesta de Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
Excellent customer service very helpful…
Excellent customer service very helpful and extremely perlite
22 de abril de 2026
Opinión espontánea
Respuesta de Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
Ebenegate inherited my file and have…
Ebenegate inherited my file and have been utterly incompetent. I have asked for their official complaints process as my IVA is due to finish next month and the mess that my handler has made of my file has left me worried that after 6 years of me following the agreement to the letter and providing every document ever requested of me, that there will be an issue closing the case.Of course they have also ignored my request to issue a complaint so I’m going to have to look at taking this further.
22 de abril de 2026
Opinión espontánea
Respuesta de Ebenegate
Hi Donna,
Thank you for your review. I am sorry to hear about your recent experience with us. We'd like the opportunity to resolve any issues you are experiencing; if you could email the complaints team at complaints@ebenegate.co.uk with your contact details so that we can identify your account and ensure a member of our complaints team contacts you.
Thank-you
Ebenegate Complaints Department
A lovely lady named Sarah hoy called me…
A lovely lady named Sarah hoy called me today as I requested, she was absolutely amazing at helping me make a payment plan and explaining my options as had fallen behind!
5 stars from me, absolute breath of fresh air! My mind is at peace once again!
21 de abril de 2026
Opinión espontánea
Respuesta de Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
Aamirah was extremely helpful friendly…
Aamirah was extremely helpful friendly she listened and did everything she could to help lovely lady even emailed me back to let me know she had done what she said she would do
21 de abril de 2026
Opinión espontánea
Respuesta de Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
Great communication,fast response and…
Great communication,fast response and very helpful team.
21 de abril de 2026
Opinión espontánea
Respuesta de Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
Great customer service
The customer service lady I spoke to Laverne Brady was very helpful and friendly, I was so relieved and grateful for the help I received
21 de abril de 2026
Opinión espontánea
Respuesta de Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
Outstanding Service
Very helpful and professional very impressed with the service from Sarvesh
21 de abril de 2026
Opinión espontánea
Respuesta de Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
Excellent customer service
Really friendly, efficient and helpful staff. Make you feel at ease
21 de abril de 2026
Opinión espontánea
Respuesta de Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
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